Remote Text Notification Of New Or Urgent Messages; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

162 Chapter 10 Configuring CallPilot services
•
Remote notification of new or urgent messages
RN is a service that calls mailbox owners at a specified DN whenever new
messages arrive in their mailboxes. This service is intended for people
who must be aware of new messages immediately, such as doctors,
salespeople, or support staff.
CallPilot can send notifications to other telephones (a home or cell
telephone), or to pagers or paging services.
•
•
Configuration requirements
RN is configured for each mailbox. It must be enabled in the mailbox class
assigned to the mailbox.
•
•
•
Remote text notification of new or urgent messages
Remote text notification is a service that sends an e-mail notification
message to mailbox owners when new messages arrive in their mailboxes.
This service is intended for people who must be aware of new messages
immediately, such as doctors, salespeople, or support staff.
CallPilot can send notification messages to any e-mail device that supports
the SMTP protocol, including desktop e-mail clients, personal digital
assistants (PDA), and paging devices that support e-mail.
Copyright © 2007, Nortel Networks
.
Administrator can set time RN for mailbox class members
If a mailbox owner is notified at another telephone, he or she can use
the same telephone to log on to his or her mailbox and listen to the
messages.
If a mailbox owner is notified at a pager, he or she must log on to
CallPilot to retrieve new messages.
An administrator with access to CallPilot Manager Mailbox Classes
functionality must
— enable RN capability
— set default RN options for mailbox class members
Before a group of new mailboxes is added to a CallPilot server, an
administrator with access to CallPilot Manager User Administration
functionality can configure RN options that are common to the group,
such as a notification retry strategy.
After a group of new mailboxes is added to a CallPilot server, an
administrator with access to CallPilot Manager User Administration
functionality can override the options set for the group or configure
individual information, such as the RN callback number.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007