Nortel CallPilot Administrator's Manual page 215

Field in CallPilot
Manager's Voice
Form Detail Page
Voice Form
Description
Voice Form
Spoken Name
Voice form settings worksheet: Transcription settings
Field in CallPilot
Manager's Voice
Form Detail Page
Allow My CallPilot
Access
Play Envelope for
Header
Delay after Header
Copyright © 2007, Nortel Networks
.
Description
Summarize the voice form's purpose in a short
paragraph (up to 127 characters) to use as
reference when making changes to this voice form.
Optionally, include notes to administrators about
this voice form. You can edit this description over
time.
Choose a name for this voice form that will be
played to transcribers when working with the voice
form through the telephone. Since the transcriber
might also use the Voice Form Title, Nortel
recommends that these two names be similar.
Description
Do you want transcribers to be able to access
responses from the My CallPilot application in
addition to the telephone?
What information do you want transcribers to hear
about each response before the response plays
back (for telephone transcription)? Your choices
are:
• Standard Envelope: The transcriber hears
the status (new, special, or deleted) and the
response number.
Example: "New. Response 32."
• Full Envelope: The transcriber hears the
standard envelope information, plus the for
ID or form name, and the date and time the
response was recorded.
Example: "New form: Customer Survey.
Response: 32. Received: today at 12:01 p.m."
How many seconds do you want to delay playing
back the response after its envelope information
plays? This delay is useful for a transcriber who
needs to transcribe the envelope information.
Default: 2 seconds
Range: 0 to 30 seconds
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
Seven steps to plan and design a voice form 215
Use this column to
record settings for this
voice form
Use this column to
record settings for this
voice form
__ Yes
__ No
Circle one of the
following:
• Standard Envelope
• Full Envelope
__ seconds