Methods Of Message Notification; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

160 Chapter 10 Configuring CallPilot services
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Methods of message notification
CallPilot supports the following types of notification of new messages:
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telephone and desktop message waiting indication
The MWI is activated whenever the mailbox receives a message that meets
the criteria specified in the message waiting indication options specified
for the mailbox.
The MWI depends on the user interface:
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The MWI DN is the extension which indicates that a message is waiting.
Message Waiting Indicator (MWI) for Broadcast Messages
There is an option for turning off MWI for broadcast messages. By default,
MWI is turned off for broadcast messages.
Getting there: CallPilot Manager → Messaging → Messaging
Management. Navigate to the Broadcast Information section of the
Messaging Management page and un-check the Enable MWI for
Broadcast Message check box.
Copyright © 2007, Nortel Networks
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More than one mailbox is associated with a single DN. (For example,
there is a single telephone extension for several workers on a shop
floor. Workers can use express voice messaging to leave each other
messages.)
telephone/desktop message waiting indication (MWI)
remote voice message notification to a telephone
remote text notification to an e-mail device
Note: MWI By DN is an X11 software feature introduced in Release 24.
It allows configuration of telephone keys to indicate waiting messages
for each mailbox associated with a single telephone. MWI DN is a useful
option when mailbox owners have their own extensions but share a
telephone.
On a digital telephone, the MWI lights up.
On an analog phone, the dial tone may be stuttered.
On the desktop, the MWI is an icon in the form of a red phone. (If
desktop messaging or My CallPilot is installed.)

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007