Restoring From Backups; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

Precautions
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Before you can perform an immediate full system backup
Ensure there is a backup listed in the schedule that is defined to meet your
requirements for the immediate system backup. When you add a backup to
the schedule, use the Comments field to indicate whether the definition is
suitable for an immediate backup.
CallPilot server does not delete previous backups. Also it does not
automatically archive from the remote disk before starting new backup
operation. Check to see if there is enough space on the backup server.
Manually delete the out-of-date backups and archive from the server, if
they are not required.

Restoring from backups

Full system restore
Use the Backup Restore Tool to restore a full system backup from a local
tape or from a remote disk file server. A full system backup backs up all
critical data, including messages and configuration information, on all drives.
This includes all data that can be obtained by running the various archives.
The OS or CallPilot software are not backed up.
Use the Backup Restore Tool to perform a full system restore.
Restoring archives
Archives are backups of CallPilot multimedia files such as AppBuilder
applications, personal user data (greetings, messages, personal verification,
personal distribution lists), and customized voice prompts.
You can restore the following archive types:
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You can restore an archive while your system is online.
Copyright © 2007, Nortel Networks
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To avoid backup failure, do not schedule backups during the MMFS audit
hour (12:00 a.m. to 4:00 a.m., server time) or during peak traffic hours.
Regularly verify that backups are successful.
User archives store all CallPilot configuration information about
mailboxes, mailbox owners, and administrators.
Prompt archives store all custom prompts recorded in a single language.
AppBuilder archives store custom applications created using Application
Builder.
Voice form archives store voice form configuration data and prompts.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007
Restoring from backups 133