Troubleshooting - Dexcom G5 User Manual

Warning
Calibrate at least once every 12 hours
Do:
Why: Calibrating less often than every 12 hours might cause inaccurate
sensor glucose readings.
Consequences: Missing severe low (hypoglycemia) or high
(hyperglycemia) Alarm or Alerts.
Precaution
Enter the exact BG value displayed on your BG meter within five
Do:
minutes of a carefully performed fingerstick measurement
Why: Entering the wrong BG values, or waiting more than five minutes
before entry, might affect sensor accuracy.
Consequences: You may miss a severe low or high glucose event.
Precaution
Never prevent communication between transmitter and display
Don't:
devices.
Keep smart device and receiver within 20 feet of transmitter and away
Do:
from obstructions.
Why: If your transmitter display device(s) are more than 20 feet apart or
are separated by an obstruction, they might not communicate.
Types of obstruction differ and not all types have been tested. Obstructions
can include water, walls, metal, etc.
Water (for example, swimming, surfing, bathing, etc.) can severely limit
communication range.
Consequences: Missing severe low or high Alarm or Alerts.

18.3 Troubleshooting

Dexcom G5 Mobile System User Guide
Troubleshooting
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