Dexcom G5 User Manual page 330

Device What you see
Receiver
Transmitter Error
Device What you see
Smart
Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
Problem
Problem
Transmitter not
working.
Sensor session
automatically
stopped.
No sensor
readings,
Alarm/Alerts or
notifications
display until
error is fixed.
What you do
display, the sensor
needs to be replaced.
Contact Technical
Support (see Chapter
16.1) to report error.
What you do
Contact Technical
Support (See Chapter
16).
Use BG meter for BG
reading.
You won't get
additional alerts after
clearing.
330