Dexcom G5 User Manual page 325

Device What you see
Receiver
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
Problem
Won't turn on:
Battery dead.
After full
charge
session:
Won't turn on.
What you do
See Chapter 4.
receiver
Charge
electrical outlet, not
computer/laptop.
Full charge may take up
to three hours.
See Chapter 4.
receiver
Reset :
1.
Press and hold
power button
10 seconds
2.
Release
button
3.
Press and hold
for 2 seconds to
turn back on
receiver
Connect
charger
.
Receiver will turn on.
Processing screen
appears.
using
for
power
to
325