Step
What you see
5
6
Accessories
1. Only use Dexcom-supplied parts (including cables and chargers).
a. Use of non–Dexcom-supplied parts may affect safety and
2. Insert cables only as directed.
a. Do not force cables in place.
3. Look at cables for signs of wear and tear. Do not use if worn or
Dexcom G5 Mobile System User Guide
How to Take Care of Your Dexcom G5 Mobile CGM System
performance.
What it means
Within 6 seconds,
receiver will beep
and vibrate briefly to
show the speaker
and vibration motor
are working.
Receiver vibrates
and beeps on plug-in
displays for 10
seconds, then home
screen.
Battery Charged
What you do
Continue
Tap
or
wait 10 seconds.
If receiver doesn't
vibrate and beep,
retry. If it still
doesn't, call
Technical Support.
Use app until issue
is fixed.
Keep charging until
home screen
displays with battery
icon filled in.
The charge indicator
turns on while the
battery is charging.
wall charger
Unplug
from outlet when
fully charged.
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