Receiver Bluetooth Tips - Dexcom G5 User Manual

6.9 Receiver
Your transmitter and receiver begin communicating once you start a sensor
session. After approximately 30 minutes, if the
not blinking, your transmitter and receiver are talking to each other.
• If blinking,
o
o
Bluetooth
If the
receiver are not communicating.
No Communication Between Transmitter and Receiver
Step What you see
1
Dexcom G5 Mobile System User Guide
Calibration
Bluetooth
Bluetooth
is looking for your transmitter
Make sure your transmitter and receiver are within 20 feet of
each other
Don't start a sensor session until they are paired.
icon is blinking and
Tips
Bluetooth
Signal Loss
displays, your transmitter and
What you do
Tap OK.
Verify display device and transmitter are
within 20 feet of each other without
obstruction.
Wait up to 30 minutes.
Don't calibrate. Use BG meter for BG
reading.
No sensor glucose readings display until
error is fixed.
More than 30 minutes? Contact Technical
Support (available 24/7) at:
•
TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
symbol is solid, and
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