IBM 7383 Installation And Service Manual page 413

Table 38. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)", that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Message
number Component Test
405-903-xxx Ethernet
Device
State Description
Test Internal Failed
Memory
Action
1. Make sure that the component
firmware is at the latest level. The
installed firmware level is shown in
the DSA event log in the
Firmware/VPD section for this
component.
2. Run the test again.
3. Check the interrupt assignments in
the PCI Hardware section of the DSA
event log. If the Ethernet device is
sharing interrupts, if possible, use the
Setup utility to assign a unique
interrupt to the device.
4. Replace the component that is
causing the error. If the error is
caused by an adapter, replace the
adapter. Check the PCI Information
and Network Settings information in
the DSA event log to determine the
physical location of the failing
component.
5. If the failure remains, go to the IBM
website for more troubleshooting
information.
Appendix B. DSA messages
395