IBM 7362 Manuals

Manuals and User Guides for IBM 7362. We have 1 IBM 7362 manual available for free PDF download: Service Manual

IBM 7362 Service Manual

IBM 7362 Service Manual (188 pages)

Problem Determination and Service Guide

Brand: IBM | Category: Server | Size: 12.9 MB

Table of Contents

Table of Contents
5
Safety

9
- Guidelines for Trained Service Technicians
  10
  - Inspecting for Unsafe Conditions
    10
  - Guidelines for Servicing Electrical Equipment
    10
- Safety Statements
  12
Chapter 1. Introduction

17
- Related Documentation
  17
- Notices and Statements Used in this Document
  18
- Features and Specifications
  19
- Server Controls, Leds, and Connectors
  20
  - Front View
    20
  - Rear View
    22
- System-Board Layouts
  24
  - I/O Board Internal Connectors and Jumpers
    24
  - Memory-Card Connectors
    25
  - Memory-Card Leds
    25
  - Microprocessor-Board Connectors and Leds
    26
  - PCI-X Board Connectors
    26
  - PCI-X Board Leds
    27
  - SAS-Backplane Connectors
    27
Chapter 2. Diagnostics

29
- Diagnostic Tools
  29
- Post
  29
  - POST Beep Codes
    30
  - Error Logs
    34
  - POST Error Codes
    36
  - POST and SMI Error Messages
    50
- Checkout Procedure
  62
  - About the Checkout Procedure
    62
  - Performing the Checkout Procedure
    62
- (Trained Service Technicians Only) Checkpoint Codes
  63
- Problem Isolation Tables
  63
  - CD or DVD Drive Problems
    64
  - General Problems
    65
  - Hard Disk Drive Problems
    65
  - Intermittent Problems
    65
  - Keyboard, Mouse, or Pointing-Device Problems
    66
  - USB Keyboard, Mouse, or Pointing-Device Problems
    67
  - Memory Problems
    68
  - Microprocessor Problems
    69
  - Monitor Problems
    69
  - Optional-Device Problems
    72
  - Power Problems
    73
  - Serial Port Problems
    74
  - Serverguide Problems
    75
  - Software Problems
    75
  - Universal Serial Bus (USB) Port Problems
    76
  - Video Problems
    76
- Light Path Diagnostics
  76
- Light Path Diagnostic Leds
  79
- Remind Button
  83
- Power-Supply Leds
  83
- Diagnostic Programs, Messages, and Error Codes
  85
  - Real-Time Diagnostics
    86
  - Running the On-Board Diagnostic Programs
    86
  - Diagnostic Text Messages
    87
  - Viewing the Test Log
    87
  - Diagnostic Error Codes
    87
- Recovering from a BIOS Update Failure
  104
- System-Error Log Messages
  105
- Solving SCSI Problems
  118
- Solving Power Problems
  118
- Solving Ethernet Controller Problems
  119
- Solving Undetermined Problems
  120
- Calling IBM for Service
  121
Chapter 3. Parts Listing, Type 8863, 7362

123
- Server Replaceable Units
  124
- Alcohol Wipes
  126
- Power Cords
  126
Chapter 4. Removing and Replacing Server Components

129
- Installation Guidelines
  129
- Removing the Cover and Bezel
  131
- Tier 1 CRU Information
  132
  - Battery
    132
  - DVD Drive
    134
  - Hot-Swap Fan
    134
  - Hot-Swap Power Supply
    136
  - Memory Module
    138
    
    Active Memory
    140
    
    Installing Memory Modules
    142
- Tier 2 CRU Information
  148
  - Operator Information Panel Assembly
    148
  - I/O Board
    149
  - PCI-X Adapter Guide
    150
  - Power-Supply Structure
    151
  - SAS Backplane
    152
- FRU Information
  153
  - Front-Panel Assembly
    153
  - Microprocessor Tray and Microprocessor
    154
  - Thermal Grease
    157
  - PCI-X Board Assembly
    158
  - PCI-X Switch Card Assembly
    159
  - Power Backplane
    160
Chapter 5. Configuration Information and Instructions

163
- Updating the Firmware
  163
- Configuring the Server
  163
Appendix A. Getting Help and Technical Assistance

173
- Before You Call
  173
- Using the Documentation
  173
- Getting Help and Information from the World Wide Web
  174
- Hardware Service and Support
  174
- Software Service and Support
  174
Appendix B. Notices

175
Index

181

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