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Maintenance
Returning the Instrument for Service
Returning the Instrument for Service
Agilent Technologies aims to maximize the value you receive, while
minimizing your risk and problems. We strive to ensure that you get the test
and measurement capabilities you paid for and obtain the support you need.
Our extensive support resources and services can help you choose the right
Agilent products for your applications and apply them successfully. Every
instrument and system we sell has a global warranty. Support is normally
available for at least five years beyond the production life of the product. Two
concepts underlie Agilent's overall support policy: "Our Promise" and "Your
Advantage".
Our Promise means your Agilent test and measurement equipment will meet
its advertised performance and functionality. When you are choosing new
equipment, we will help you with product information, including realistic
performance specifications and practical recommendations from experienced
test engineers. When you use Agilent equipment, we can verify that it works
properly, help with product operation, and provide basic measurement
assistance for the use of specified capabilities, at no extra cost upon request.
9Often, many self-help tools are available.
Your Advantage means that Agilent offers a wide range of additional expert
test and measurement services, which you can purchase according to your
unique technical business needs. Solve problems efficiently and gain a
competitive edge by contracting with us for calibration, extra-cost upgrades,
out-of-warranty repairs, and on-site education and training, as well as design,
system integration, project management, and other professional engineering
services. Experienced Agilent engineers and technicians worldwide can help
you maximize your productivity, optimize the return on investment of your
Agilent instruments and systems, and obtain dependable measurement
accuracy for the life of those products.
By internet, phone, or fax, get assistance with your test and measurement
needs.
Online assistance: www.agilent.com/find/assist
United States
(tel) 1 800 452 4844
6-21
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