Alcatel-Lucent ALE M3 Administrator's Manual page 222

Then you can send the log files to the technician to identify the problem.
13.1.3.2 Configure Log Level by Commands
Procedures to configure log level by command for each service module:
•
Step 1: Enable SSH connection for the phone.
The table below shows how to enable SSH by parameters.
Parameter DeviceSecuritySshEnable
Description It enables or disables SSH connection for the phone.
false - disable
Permitted
Values
true - enable
Default 1
Maintenance → Security
Web UI
•
Step 2: Connect the phone and login with admin.
•
Step 3: Input command "level" to check current log level setting.
•
Step 4: Set log level for specific the phone's service module. For example, set "ictsipua" module as
debug level, and then input "level ictsipua debug".
13.1.4 Web Capture
Sometimes dumping the network packets of the device helps issue identification.
To get the device packets, log in to the device web portal, go to Maintenance → Log Collection → Web
Capture, click Start in "Web Capture" section.
The user then performs relevant operations such as activating/deactivating an account or making telephone
calls and clicks the "End" button in the web page when the operation is finished.
Then the user can press the "Download" button to download the packets for analysis.
ALE M3-M5-M7-M8 DeskPhones Administrator Guide
config. xml
222