Alcatel-Lucent OPENTOUCH ALE-400 Manuals

Manuals and User Guides for Alcatel-Lucent OPENTOUCH ALE-400. We have 2 Alcatel-Lucent OPENTOUCH ALE-400 manuals available for free PDF download: User Manual

Alcatel-Lucent OPENTOUCH ALE-400 User Manual (101 pages)

Enterprise DeskPhone

Brand: Alcatel-Lucent | Category: IP Phone | Size: 4.6 MB

Table of Contents
4
Getting to Know Your Telephone
9
Enterprise Deskphone
9
Phone Description
9
Virtual Keyboard / Virtual Add-On Module
10
Ordering Options and Supported Accessories
10
Enterprise Deskphone
11
Phone Description
11
Ordering Options and Supported Accessories
12
Enterprise Deskphone
13
Phone Description
13
Ordering Options and Supported Accessories
14
Removable Keys (ALE-400, ALE-300)
14
To Install New Keys
15
Compatible Accessories
15
Unboxing
16
Smart Pad
17
Description
17
Smart Pad Gesture
18
Led
18
Change the Theme (Skin) of Your Phone
20
Welcome Screens
21
Homepage Description
21
Choose the Page Displayed by Default on the Telephone
21
Main Screen and Navigation Keys
22
Call Management Screen
23
User Local Menu
24
Status Icons/ Call Icons
26
Permanent Features Keys
27
Alphanumeric Keyboard (ALE-400, ALE-300)
28
Connectors
29
Description of the Connectors
29
Plug in the Phone
29
Power Boost
29
Audio Encryption
29
Using Your Telephone
30
Identify the Terminal You Are on
30
Consulting the Call Log
30
Consulting All Calls
30
Delete the Entry
30
Delete All Call Logs
30
Making a Call
30
Receiving a Call
31
Ignore the Call
31
Switching between Audio Modes
32
Activating the Loudspeaker During a Conversation (Handset Lifted) - Group Listening Feature
33
Making Calls by Name (Company Directory)
33
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
34
Redialing
34
Callback Requests
34
Call Back an Unanswered Call
35
Call Back the Last Caller
35
List of Last Callers
35
Delete the List of Unanswered Calls
35
Requesting Automatic Callback if Internal Number Is Busy
35
Cancelling an Automatic Callback
36
Receiving Interphony Calls
36
Sending DTMF Signals
36
Mute, so that Your Contact Cannot Hear You
37
From the Set
37
From the Bluetooth® Handset (Bluetooth® Wireless Handset)
37
From the Headset
37
Forwarding Calls to Your Voice Message Service
37
Consulting Your Voice Mailbox
37
Sending a Text Message to an Internal Contact
38
Consulting Text Messages
39
Lock / Unlock Your Telephone
39
Placing a Call on Hold (Hold)
39
Exclusive Hold
39
Common Hold
40
Call Parking
40
Making a Second Call During a Conversation
41
Answering a Second Call During a Conversation
41
Switching between Calls (Broker Call)
42
Transferring a Call
42
Three-Way Conference with Internal And/Or External Contacts (Conference)
42
Cancel Conference and Return to First Contact (if Conference Is Active)
42
Hang up on All Participants (if Conference Is Active)
42
After the Conference, to Leave Your Two Contacts Talking Together
43
View Information about the Other People in the Conference
43
N-Party Conference
43
Meet Me' Conference
43
Initiate a 'Meet Me' Conference
43
Join a 'Meet Me' Conference
44
Intrusion into an Internal Conversation (Barge-In)
44
Protect a Call against Intrusion
44
Signal Malicious Calls
44
Recording the Current Conversation
44
Forwarding Calls to Another Number (Immediate Forward)
45
Forwarding Calls if You Do Not Answer or if You Are Busy
45
Do Not Disturb
45
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
46
Applying a Selective Forward
46
Forwarding Calls to Your Pager
46
Cancelling All Forwards
47
Leaving a Text Message for Internal Callers
47
Sending Predefined Message
47
Sending a Message to Complete
47
Sending a New Message
47
To Deactivate the Forward to Text Feature
47
Answering the General Bell
47
Manager/Assistant Filtering
48
Call Pick-Up
48
Hunting Groups
48
Hunting Group Call
48
Temporary Exit from Your Hunting Group
48
Return into Your Group
48
Calling an Internal Contact on His/Her Pager
49
Answering a Call on Your Pager
49
Calling a Contact on His/Her Loudspeaker
49
Broadcasting a Message on the Loudspeakers of a Station Group
49
Managing Your Charges
49
Charging Your Calls Directly to Business Accounts
49
Finding out the Cost of an Outside Call Made by an Internal User from Your Terminal
49
ACD: Agent Set/ Supervisor Station
50
Agent Set
50
Open an Agent Session (Logon) - Agent Set
50
ACD Application Welcome Screen - Agent Set
50
Close an Agent Session (Logoff)
51
Supervisor Station
51
Open a Supervisor Session (Logon)
51
Processing Group- Supervisor Entry/Withdrawal
51
Supervision or Acceptance of an Assistance Request
52
Do more with Your Desk Phone
53
Configure Your Phone for Remote Working
53
Access to the Administration Menu of the Desk Phone
53
First Connection as Remote Working
54
Change the Configuration
55
PIN Code
55
Reset Your PIN Code
55
Reconnect Your Desk Phone in Your Business Place
56
Reconnect Your Desk Phone in Remote Place
56
Beacon: Using Your Desk Phone for Geo-Localization in the Enterprise
57
Visual Notification Assistant (VNA)
58
Programming Your Telephone
59
Initializing Your Voice Mailbox
59
Customizing Your Voice Greeting
59
Modify the Password for Your Phone Set
59
Modify the Password for Your Voice Mailbox
60
Adjusting the Audio Functions
60
Choose the Tune
60
Adjusting the Ringer Volume
60
Audio Ambiences
61
Hearing Aid
61
Adjusting the Brightness of the Desk Phone
62
Auto-Adjusting of the Brightness
62
Adjust the Brightness When the Phone Is Not in Use
62
Adjust the Brightness When the Phone Is in Use
62
Adjust the Dimmed Brightness When the Phone Is Not in Use
62
Set the Delay before the Brightness Is Dimmed When the Phone Is Not in Use (Screensaver)
62
Selecting the Welcome Page
63
Selecting Language
63
Programming Keys for Call Numbers and Functions (Perso Page/F1 and F2 Keys/Add-On Keys)
63
Customize the Color and the Style of Programmable Softkeys
64
Modify a Programmed Key
65
Delete a Programmed Key
65
Programming an Appointment Reminder
65
Call the Associated Set
66
Forward Your Calls to the Associated Number
66
Modify the Associated Number
66
The Tandem Configuration
66
Create, Modify or Consult Your Interphony List (Max. 10 Numbers)
67
Install a USB Accessory (Headset, Handsfree, Loudspeaker)
67
Installing a Bluetooth® Wireless Technology Headset (Pairing)
67
Manage Connected Devices
68
List of Connected Devices
68
Default Device
68
Using a Bluetooth® Wireless Technology Headset
69
Display All Paired Bluetooth® Devices
69
Removing a Bluetooth® Accessory (Headset, Handset, Etc.)
69
Contacting Your Administrator (Technical Support)
69
Date Code / Technical Code
69
Software Version
69
Hardware Model
70
Documentation
70
Rainbow
70
Legal Notice
70
Access to Administrator Configuration
70
Auto Update the Desk Phone Via USB Key
71
Send Your Desk Phone or Your Add-On Module to Support
71
Copy Logs on USB Drive
71
Accessories
72
List of Accessories
72
USB Accessories
72
Bluetooth® Accessories
72
Other Headsets
72
Other Accessories
72
WB Cordless Handset
73
Description
73
Unboxing
74
Led
74
Installing or Replacing the Bluetooth® Handset Battery
74
Enable Bluetooth
75
Pairing and Connecting the Bluetooth® Wireless Handset
76
Information about the Connected Handset and the Battery Level
76
Voice Prompts
77
Activate/Deactivate the Beep Touch Instead of the Voice Prompts
77
Locate Your Handset
77
Remove the Handset
78
Upgrade the Handset
78
SWB Corded Handset
79
Description
79
Unboxing
79
Install a Comfort Wired Handset
79
Magnetic Alphabetic Keyboard: ALE-100 Keyboard (USB)
80
Description
80
Unboxing
80
Installation
80
How to Use the Keyboard
81
Customization Kit
82
Description
82
Unboxing
82
Remove or Install the Customization Kit
82
Key Expansion Module
85
Description
85
Unboxing
85
Connectors
85
Installation
86
Smart Pad
89
LED Description
89
Programming Keys
89
Wall Mounting Kit
90
Wall Mount Installation
90
Wireless Module
92
Description
92
Unboxing
92
Installation
92
Third Parties Headset Certified in Developer and Solution Partner Program (DSPP)
93
Technical Specifications
94
Ordering Information
95
Guarantee and Clauses
96
Safety Instructions
96
Regulatory Statements
97
Quick Guide
100

Alcatel-Lucent OPENTOUCH ALE-400 User Manual (141 pages)

Brand: Alcatel-Lucent | Category: Telephone | Size: 4.52 MB

Table of Contents
4
Getting to Know Your Telephone
7
Enterprise Deskphone
7
Enterprise Deskphone
10
Enterprise Deskphone
12
Removable Keys (ALE-400, ALE-300)
14
Compatible Accessories
15
Unboxing
16
Smart Pad
17
Change the Theme (Skin) of Your Phone
21
Welcome Screens
22
User Local Menu
25
Status Icons/ Call Icons
29
Permanent Features Keys
31
Alphanumeric Keyboard (ALE-400, ALE-300)
32
Connectors
33
Audio Encryption
34
Using Your Telephone
35
Identify the Terminal You Are on
35
Consulting the Call Log
35
Making a Call
36
Receiving a Call
37
Ignore the Call
37
Switching between Audio Modes
38
Activating the Loudspeaker During a Conversation (Handset Lifted) - Group Listening Feature
39
Making Calls by Name (Company Directory)
39
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
40
Redialing
40
Callback Requests
41
Call Back an Unanswered Call
41
Requesting Automatic Callback if Internal Number Is Busy
42
Receiving Interphony Calls
43
Sending DTMF Signals
43
Mute, so that Your Contact Cannot Hear You
44
Forwarding Calls to Your Voice Message Service
44
Consulting Your Voice Mailbox
45
Sending a Text Message to an Internal Contact
45
Consulting Text Messages
46
Lock / Unlock Your Telephone
46
Placing a Call on Hold (Hold)
47
Call Parking
48
Making a Second Call During a Conversation
48
Answering a Second Call During a Conversation
49
Switching between Calls (Broker Call)
49
Transferring a Call
50
Three-Way Conference with Internal And/Or External Contacts (Conference)
50
N-Party Conference
51
Meet Me' Conference
51
Intrusion into an Internal Conversation (Barge-In)
52
Signal Malicious Calls
52
Recording the Current Conversation
53
Forwarding Calls to Another Number (Immediate Forward)
53
Forwarding Calls if You Do Not Answer or if You Are Busy
53
Do Not Disturb
54
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
54
Applying a Selective Forward
55
Forwarding Calls to Your Pager
55
Cancelling All Forwards
55
Leaving a Text Message for Internal Callers
55
Answering the General Bell
56
Manager/Assistant Filtering
56
Call Pick-Up
57
Supervision
57
Hunting Groups
58
Calling an Internal Contact on His/Her Pager
58
Answering a Call on Your Pager
58
Calling a Contact on His/Her Loudspeaker
59
Broadcasting a Message on the Loudspeakers of a Station Group
59
Managing Your Charges
59
ACD: Agent Set/ Supervisor Station
60
Do more with Your Desk Phone
63
Use Your Desk Phone as a Bluetooth® Audiohub with Your Mobile Phone (Hands-Free Mode, Handset and Headset)
63
Configure Your Desk Phone for Remote Working
73
Connect Your Desk Phone to Wi-Fi
78
Beacon: Using Your Desk Phone for Geo-Localization in the Enterprise
83
Customize Your Desk Phone with Your Company's Color and Logo
84
Visual Notification Assistant (VNA)
85
Programming Your Telephone
86
Initializing Your Voice Mailbox
86
Customizing Your Voice Greeting
86
Modify the Password for Your Phone Set
86
Adjusting the Audio Functions
87
Audio Environment
89
Audio Ambiences
90
Hearing Aid
90
Adjusting the Brightness of the Desk Phone
91
Activate or Disable Proximity Detection
93
Selecting the Welcome Page
93
Selecting Language
93
Programming Keys for Call Numbers and Functions (Perso Page/F1 and F2 Keys/Add-On Keys)
94
Customize the Color and the Style of Programmable Softkeys
96
Modify a Programmed Key
97
Delete a Programmed Key
97
Programming an Appointment Reminder
97
Call the Associated Set
98
Forward Your Calls to the Associated Number
98
Modify the Associated Number
98
The Tandem Configuration
99
Create, Modify or Consult Your Interphony List (Max. 10 Numbers)
99
Install a USB Accessory (Headset, Handsfree, Loudspeaker)
99
Installing a Bluetooth® Wireless Technology Headset (Pairing)
100
Manage Connected Devices
101
Using a Bluetooth® Wireless Technology Headset
102
Display All Paired Bluetooth® Devices
102
Removing a Bluetooth® Accessory (Headset, Handset, Etc.)
103
Contacting Your Administrator (Technical Support)
103
Accessories
107
List of Accessories
107
WB Cordless Handset
108
SWB Corded Handset
114
Magnetic Alphabetic Keyboard: ALE-100 Keyboard (USB)
115
Customization Kit
118
Key Expansion Module
122
Wall Mounting Kit
129
Wireless Module
131
Third Parties Headset Certified in Developer and Solution Partner Program (DSPP)
132
Technical Specifications
133
Ordering Information
134
Guarantee and Clauses
135
Safety Instructions
135
Regulatory Statements
137
Quick Guide
140

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