Alcatel-Lucent ALE M3 Administrator's Manual page 6

12.10 Shared Line Appearance (SLA) ..................................................................................... 211
12.11 Call Completion ............................................................................................................. 212
12.12 Automatic Call Distribution (ACD) .................................................................................. 212
12.13 Broadsoft Hoteling ......................................................................................................... 214
13. Troubleshooting .................................................................................................................... 218
13.1 Log Collection .................................................................................................................. 218
13.2 Resetting Device to Factory Settings ............................................................................... 223
13.3 One Key Reboot .............................................................................................................. 224
13.4 Network Diagnostics ........................................................................................................ 225
13.5 Packets Capture via PC port............................................................................................ 225
13.6 Screen Capture ............................................................................................................... 226
ALE M3-M5-M7-M8 DeskPhones Administrator Guide 6