Alcatel-Lucent ALE-20h Deskphones Range Manuals

Manuals and User Guides for Alcatel-Lucent ALE-20h Deskphones Range. We have 3 Alcatel-Lucent ALE-20h Deskphones Range manuals available for free PDF download: User Manual

Alcatel-Lucent ALE-20h User Manual (70 pages)

OpenTouch Suite for MLE

Brand: Alcatel-Lucent | Category: IP Phone | Size: 2 MB

Table of Contents
3
Getting to Know Your Telephone
6
ALE-30H Essential Deskphone
6
Phone Description
6
ALE-20H Essential Deskphone / ALE-20 Essential Deskphone
7
Phone Description
7
Unboxing
8
Install Your Desk Phone
8
Install the Foot
8
Install a Comfort Wired Handset
9
Connect the Device
9
First Start-Up
9
Description of the Connectors
10
Main Screens and Navigation Keys
11
Welcome Screens
11
Call Management Screen
13
User Local Menu
14
Status Icons / Call Icons
15
Permanent Features Keys
16
Alpha-Numeric Keyboard
17
Using Your Telephone
18
Identify the Terminal You Are on
18
Messaging Portal
18
Accessing the Messaging Portal
18
Consulting the Call Log
18
Making a Call
19
Receiving a Call
19
Ignore the Call
20
Switching between Audio Modes
20
Activating the Loudspeaker During a Conversation (Handset Lifted) - Group Listening Feature
21
Making Calls by Name (Company Directory)
21
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
22
Redialing
22
Callback Requests
22
Call Back an Unanswered Call
22
Requesting Automatic Callback if Internal Number Is Busy
23
Cancelling an Automatic Callback
23
Receiving Interphony Calls
24
Mute, so that Your Contact Cannot Hear You
24
From the Set
24
From the Headset
24
Sending DTMF Signals
24
Forwarding Calls to Your Voice Message Service
25
Consulting Your Voice Mailbox
25
Sending a Text Message to an Internal Contact
25
Consulting Text Messages
26
Lock / Unlock Your Telephone
27
Placing a Call on Hold (Hold)
27
Exclusive Hold
27
Common Hold
28
Call Parking
28
Making a Second Call During a Conversation
28
Answering a Second Call During a Conversation
29
Switching between Calls (Broker Call)
29
Transferring a Call
29
N-Party Conference
30
Three-Way Conference with Internal And/Or External Contacts (Conference)
30
Cancel Conference and Return to First Contact (if Conference Is Active)
30
After the Conference, to Leave Your Two Contacts Talking Together
30
View Information about the Other People in the Conference
30
Meet Me' Conference
31
Intrusion into an Internal Conversation (Barge-In)
31
Signal Malicious Calls
31
Forwarding Calls to Another Number (Immediate Forward)
32
Forwarding Calls if You Do Not Answer or if You Are Busy
32
Do Not Disturb
32
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
33
Applying a Selective Forward
33
Forwarding Calls to Your Pager
34
Cancelling All Forwards
34
Leaving a Text Message for Internal Callers
34
Send a Voice Message Copy
35
Sending a Recorded Message to a Number or a Distribution List
35
Answering the General Bell
35
Manager/Assistant Filtering
36
Call Pick-Up
36
Hunting Groups
36
Hunting Group Call
36
Temporary Exit from Your Hunting Group
36
Return into Your Group
36
Calling an Internal Contact on His/Her Pager
37
Answering a Call on Your Pager
37
Calling a Contact on His/Her Loudspeaker
37
Broadcasting a Message on the Loudspeakers of a Station Group
37
Managing Your Charges
37
Charging Your Calls Directly to Business Accounts
37
Finding out the Cost of an Outside Call Made by an Internal User from Your Terminal
37
ACD: Agent Set/ Supervisor Station
38
Agent Set
38
Open an Agent Session (Logon) - Agent Set
38
ACD Application Welcome Screen - Agent Set
38
Close an Agent Session (Logoff)
39
Supervisor Station
39
Open a Supervisor Session (Logon)
39
Processing Group- Supervisor Entry/Withdrawal
39
Supervision or Acceptance of an Assistance Request
39
Configure Your Phone for Remote Working
40
First Connection as Remote Working
41
Change the Configuration
42
PIN Code
42
Reset Your PIN Code
42
Reconnect Your Desk Phone in Your Business Place
43
Reconnect Your Desk Phone in Remote Place
43
Visual Notification Assistant (VNA)
44
Programming Your Telephone
45
Initializing Your Voice Mailbox
45
Customizing Your Voice Greeting
45
Modify the Password for Your Phone Set
45
Modify the Password for Your Voice Mailbox
46
Adjusting the Audio Functions
46
Choose the Tune
46
Adjusting the Ringer Volume
46
Hearing Aid
47
Adjusting the Brightness of the Desk Phone
47
Adjust the Brightness When the Phone Is in Use
47
Adjust Contrast (ALE-20/ALE-20H)
48
Selecting the Welcome Page
48
Selecting Language
48
Adjust the Dimmed Brightness When the Phone Is Not in Use - Only Available on ALE-30H
48
Set the Delay before the Brightness Is Dimmed When the Phone Is Not in Use (Screensaver) - Only Available on ALE-30H
48
Programming Keys for Call Numbers and Functions (Perso Page/F1 and F2 Keys/Add-On Keys)
49
Customize the Color and the Style of Programmable Softkeys (ALE-30H in IP Mode)
49
Modify a Programmed Key
50
Delete a Programmed Key
50
Programming an Appointment Reminder
50
Call the Associated Set
51
Forward Your Calls to the Associated Number
51
Define or Modify the Associate Number
51
The Tandem Configuration
52
Create, Modify or Consult Your Interphony List (Max. 10 Numbers)
52
Install a USB Accessory (Headset, Handsfree, Loudspeaker)
52
Install a RJ9 Headset
52
Manage Connected Devices
52
List of Connected Devices
52
Default Device
53
Contacting Your Administrator (Technical Support)
53
Date Code / Technical Code
53
Software Version
53
Hardware Model
53
Phone Auto Test
54
Access to Administrator Configuration (Only Available in IP Mode)
54
Auto Update the Desk Phone Via USB Key
55
Accessories
56
List of Accessories
56
USB Accessories
56
RJ9 Accessory
56
Power Supply
56
Other Headsets
56
Other Accessories
56
Magnetic Alphabetic Keyboard: ALE-10 Keyboard
57
Description
57
Unboxing
57
Installation
57
How to Use the Keyboard
58
X 10 Key Expansion Module: EM200 Smart Expansion Module
59
Unboxing
59
Description / Connectors
59
Install the Add-On to the Desk Phone
60
Icon Description
60
Install more than One Add-On Module
61
Wall Mounting Kit
61
USB External Ringing Interface Module (USB Interface Module 2 Relays 3GV28184AA)
62
Installation
62
Connect the Device
62
Third Parties Headset Certified in Developer and Solution Partner Program (DSPP)
63
Technical Specifications
64
Ordering Information
65
Guarantee and Clauses
66
Safety Instructions
66
Regulatory Statements
67
Quick Guide
69

Alcatel-Lucent ALE-20h User Manual (95 pages)

Essential DeskPhone

Brand: Alcatel-Lucent | Category: IP Phone | Size: 2 MB

Getting to Know Your Telephone
6
First Start-Up
10
User Local Menu
14
Status Icons / Call Icons
16
Permanent Features Keys
17
Description of the Connectors
19
Alphanumeric Keyboard
21
Using Your Telephone
23
Identify the Terminal You Are on
23
Messaging Portal
23
Consulting the Call Log
24
Making a Call
27
Receiving a Call
27
Switching between Audio Modes
28
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
29
Filtering Calls Using the Voice Mailbox
30
Requesting Automatic Callback if Internal Number Is Busy
31
Receiving Interphony Calls
31
Sending DTMF Signals
32
Mute, so that Your Contact Cannot Hear You
32
Forwarding Calls to Your Voice Message Service
32
Consulting Your Voice Mailbox
33
Sending an Instant Message to a Contact
34
Consulting Instant Messages
35
Answering with an Instant Message
36
Lock / Unlock Your Telephone
37
Placing a Call on Hold (Hold)
38
Making a Second Call During a Conversation
39
Answering a Second Call During a Conversation
39
Switching between Calls (Broker Call)
40
Transferring a Call
40
Transfer a Call to a Voice Mail
41
Meet-Me Conference
42
Intrusion into an Internal Conversation (Barge-In)
43
Save a Number into Your Personal Directory
43
Selecting Calls to be Forwarded
43
Forwarding Calls to Another Number (Immediate Forward)
44
Forwarding Calls When Your Line Is Busy (Forward if Busy)
44
Personal Assistant: Reaching You with One Number Only
44
Activate/Disable the Personal Assistant
45
Do Not Disturb
45
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
45
Forwarding All Group Calls
46
Forwarding Calls to Your Pager
46
Cancelling All Forwards
46
Cancelling a Specific Forward
46
Leaving a Text Message for Internal Callers
47
Send a Voice Message Copy
48
Sending a Recorded Message to a Number or a Distribution List
48
Receiving Supervised Call Ringing
48
Answering the General Bell
49
Manager/Assistant Filtering
49
Call Pickup
49
Answering Briefly in Place of the Operator
49
Hunting Group Call
50
Calling an Internal Contact on His/Her Pager
50
Answering a Call on Your Pager
51
Calling a Contact on His/Her Loudspeaker
51
Broadcasting a Message on the Loudspeakers of a Station Group
51
ACD: Agent Set/ Supervisor Station
52
Supervisor Station
53
Cleaning Mode
54
Programming Your Telephone
55
Initializing Your Voice Mailbox
55
Customizing Your Voice Greeting
55
Modifying Your Personal Code
56
Adjusting the Audio Functions
56
Hearing Aid
57
Adjusting the Brightness of the Desk Phone
58
Selecting the Welcome Page
59
Selecting Language
59
Modifying Direct Call Keys
62
Deleting Direct Call Keys
62
Programming an Appointment Reminder
63
Install a USB Accessory (Headset, Handsfree, Loudspeaker)
63
Activating/Deactivating 'Forced Headset' Mode
63
Manage Connected Devices
64
Default Device
64
Contacting Your Administrator (Technical Support)
65
Energy Saving
74
List of Accessories
75
Installation
76
Wall Mounting Kit
85
Technical Specifications
86
Ordering Information
88
Guarantee and Clauses
89
Safety Instructions
89
Regulatory Statements
91

Alcatel-Lucent ALE-20h User Manual (74 pages)

Brand: Alcatel-Lucent | Category: IP Phone | Size: 2 MB

Getting to Know Your Telephone
7
Phone Description
7
Install a Comfort Wired Handset
10
Connect the Device
10
First Start-Up
10
Description of the Connectors
11
Welcome Screens
12
Call Management Screen
14
User Local Menu
15
Status Icons / Call Icons
16
Permanent Features Keys
17
Alphanumeric Keyboard
18
Using Your Telephone
19
Identify the Terminal You Are on
19
Messaging Portal
19
Consulting the Call Log
20
Making a Call
22
Receiving a Call
22
Switching between Audio Modes
23
Activating the Loudspeaker During a Conversation (Handset Lifted) - Group Listening Feature
24
Calling a Contact Using the Unified Directory
25
Calling a Contact Using the Internal Directory (Predictive Search)
25
Make Calls Via Your Programmed Call Keys
26
Filtering Calls Using the Voice Mailbox
26
Requesting Automatic Callback if Internal Number Is Busy
27
Receiving Interphony Calls
27
Sending DTMF Signals
27
Mute, so that Your Contact Cannot Hear You
28
Forwarding Calls to Your Voice Message Service
28
Consulting Your Voice Mailbox
28
Sending an Instant Message to a Contact
29
Consulting Instant Messages
30
Answering with an Instant Message
31
Lock / Unlock Your Telephone
32
Placing a Call on Hold (Hold)
32
Making a Second Call During a Conversation
33
Answering a Second Call During a Conversation
34
Switching between Calls (Broker Call)
34
Transferring a Call
34
Transfer a Call to a Voice Mail
35
Three-Way Conference with Internal And/Or External Contacts (Conference)
35
Initiate a 'Meet Me' Conference
36
Forwarding All Group Calls
39
Leaving a Text Message for Internal Callers
40
Answering the General Bell
41
Manager/Assistant Filtering
42
Call Pickup
42
Hunting Groups
42
Supervisor Station
45
Change the Configuration
47
Programming Your Telephone
49
Adjusting the Audio Functions
50
Activate/Deactivate Silent Mode
50
Activate/Deactivate Discreet Ring Mode
51
Hearing Aid
51
Adjusting the Brightness of the Desk Phone
51
Selecting the Welcome Page
52
Selecting Language
52
Programming an Appointment Reminder
55
Activating/Deactivating 'Forced Headset' Mode
56
Manage Connected Devices
56
Contacting Your Administrator (Technical Support)
57
List of Accessories
59
Power Supply
59
Installation
60
How to Use the Keyboard
61
Icon Description
63
Wall Mounting Kit
64
Technical Specifications
67
Ordering Information
68
Guarantee and Clauses
69
Safety Instructions
69
Regulatory Statements
70

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