Printing A Test Pattern; Cleaning The Print Heads - Pitney Bowes SendPro P Series User Manual

Printing a test pattern

You can print a test pattern to check the print quality of the postage indicia without spending any of
your postage funds. If the sample has broken or missing lines, you may need to replace the ink
cartridge or print head.
1. Select Settings under Mailing on the Home screen.
2. The Settings screen displays. Select Hardware.
3. Select Printer.
4. Select either the Ink Cartridges or Print Head tab.
5. Select Print test pattern.
To print the test pattern on an envelope, place an envelope of the feed deck and select
l
Start.
To print the test sample on tape, select Tape.
l
6. Check the test pattern.
If the solid lines of the test pattern are unbroken, select Image is OK - Done. Skip to step 7.
l
If the test pattern has missing or incomplete lines, select Not OK - Clean print head. Once
l
the cleaning operation completes, you will be prompted to print another test pattern. If the
pattern still has broken or missing lines, you may need to replace the ink cartridge or print
head.
7. Select the Home button to return to the Home screen.

Cleaning the print heads

You can clean the print heads at any time to ensure optimal print quality.
1. Select Settings under Mailing on the Home screen.
2. Select Hardware.
3. Select Printer.
4. Select the Print head tab.
5. Select the Clean button. Print head cleaning takes approximately one minute. A progress bar
indicates the cleaning status.
6. Once the cleaning process is complete, you will be prompted to print a test pattern.
Pitney Bowes User Guide April 2022
Maintenance
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