Related Manuals for Pitney Bowes SendPro Series
Summary of Contents for Pitney Bowes SendPro Series
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Page 1: Table Of Contents
Shipping & Mailing Postage Meters SendPro® C Lite, SendPro® C, SendPro®+ Quick Reference Guide Finding the Product Code Number (PCN) and serial number Navigating the Home screen Printing a shipping label or printing postage on an envelope Printing a shipping label Tracking a shipment Using cost accounts to charge back shipping label postage Adding a shipping label cost account... -
Page 2: Finding The Product Code Number (Pcn) And Serial Number
To locate the (1) Product Code Number (PCN) and the (2) 7-digit serial number, check the label on the rear of the device or under the display cover. The serial number appears as zeros here for security reasons. Pitney Bowes Quick Reference Guide April 2022... -
Page 3: Navigating The Home Screen
Tap on SendPro Apps to access a variety of apps to support and enhance your device. For example, you can: Check for rates and updates (Rates and Updates) Get a history of shipping labels created (Shipping History) Check the status of your network connection (Network Connection). Pitney Bowes Quick Reference Guide April 2022... - Page 4 Account balances and case status. Spending and saving insights to track your budget more effectively. To learn how to use the SendPro Care app, tap i How to use on the main page of the app. Pitney Bowes Quick Reference Guide April 2022...
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Page 5: Printing A Shipping Label Or Printing Postage On An Envelope
Use Create Shipping Labels to get the best pricing, free tracking, and detailed delivery history for USPS package services. You can also send via UPS® or FedEx®. The packaging options and benefits are almost identical. Pitney Bowes Quick Reference Guide April 2022... - Page 6 Thick envelopes Poly mailers USPS non flat rate envelopes Boxes USPS flat rate boxes USPS non flat rate boxes Tube Use Print on Envelopes for the following Large envelopes Standard envelopes and postcards Pitney Bowes Quick Reference Guide April 2022...
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Page 7: Printing A Shipping Label
1. Tap Create Shipping Labels on the Home screen. 2. Tap the carrier you wish to use. 3. Verify that the sender address is correct. If not, tap on the Sender field and select a new address. Pitney Bowes Quick Reference Guide April 2022... - Page 8 4. Select an account if cost accounts are enabled. Verify the selected cost account. Tap Cost Account and select an account to change or add the account.. 5. Tap Continue. Pitney Bowes Quick Reference Guide April 2022...
- Page 9 6. Enter the recipient address manually or tap Address book to select one from the address book. 7. Tap Continue. 8. Tap a package type. Pitney Bowes Quick Reference Guide April 2022...
- Page 10 Tap Apply. If you do not have a scale, tap Weight and enter the weight, then tap Apply. 10. Tap Continue. 11. Tap the service you wish to use. Pitney Bowes Quick Reference Guide April 2022...
- Page 11 13. Select the desired services and tap Apply. 14. To print the label, tap Print. 15. On the Label Options screen, tap Format and select the printer format. 16. (Optional) Tap Print Sample to print a sample label. Pitney Bowes Quick Reference Guide April 2022...
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Page 12: Tracking A Shipment
You can assign the costs for a shipping label to an account when you create the label. In order to use cost accounts for label postage, you need to turn on the cost accounts feature. Pitney Bowes Quick Reference Guide April 2022... -
Page 13: Adding A Shipping Label Cost Account
Adding a shipping label cost account Add shipping Cost Accounts to record shipping label usage by department. 1. Open the Shipping Cost Accounts app: Tap SendPro Apps on the Home screen, then tap Cost Accounts. Pitney Bowes Quick Reference Guide April 2022... -
Page 14: Navigating The Print On Envelopes App
The Print on Envelopes app is the starting point for printing postage on an envelope or a tape. It also allows you to change what you print. To open the Print on Envelopes app, tap Print on Envelopes. Pitney Bowes Quick Reference Guide April 2022... -
Page 15: Sending A First-Class Mail Envelope
1. Tap Print on Envelopes on the Home screen. 2. If you have the accounting feature enabled, tap Account and select an account. 3. Tap Class. 4. Tap Start Over to show a list of all the available classes. Pitney Bowes Quick Reference Guide April 2022... -
Page 16: Sending A Large First-Class® Envelope
Weigh the mailpiece and measure the dimensions 1. Tap Print on Envelopes on the Home screen. 2. If you have the accounting feature enabled, tap Account and select an account. Pitney Bowes Quick Reference Guide April 2022... -
Page 17: Sending Certified Mail
Sending Certified Mail Certified Mail is a USPS service that provides you with proof of mailing by sending you a receipt once your mailpiece arrives at its destination. Pitney Bowes Quick Reference Guide April 2022... -
Page 18: Sending An International Letter
10. Place the envelope on the scale. The weight appears. 11. Place the envelope or envelopes on the feed deck. Depending on the SendPro C model you have, feed the envelopes manually or tap Start to feed the envelopes. Pitney Bowes Quick Reference Guide April 2022... -
Page 19: Using Usps Special Services
Keep your device turned on and connected to your network to get your automatic updates, as the device downloads updates during the evening hours. Manual postal rate updates 1. Select Rates and Updates: Tap SendPro Apps, then Rates and Updates. Pitney Bowes Quick Reference Guide April 2022... -
Page 20: Refilling Postage For Printing On Envelopes
Check that your device is connecting to the internet. For wired network connections, the following connection image appears in the toolbar: If you have a wireless connection, the following connection image appears in the toolbar: Pitney Bowes Quick Reference Guide April 2022... -
Page 21: Sealing Envelopes When You Print Postage
2. Slide the envelope flap under the edge of the feed deck so the moistener can wet the flap. 3. Tap Print on Envelopes on the Home screen. 4. Tap Account and select an account if accounting is enabled on your device. Pitney Bowes Quick Reference Guide April 2022... -
Page 22: Filling The Moistener Tank
Important: If the moistener tank is full and your envelopes do not seal correctly, clean or replace the moistener brush and wick. Filling the moistener tank Your device will need refills of E-Z Seal® in order to seal envelopes. Follow these steps to fill the moistener tank. Pitney Bowes Quick Reference Guide April 2022... -
Page 23: Replacing The Ink Cartridge
Replace the ink cartridge when the low ink warning appears. This ensures your device is in optimal working condition. 1. Tap Settings. 2. Scroll down and tap Mail Printer Maintenance. 3. Tap Install Ink. 4. Lift the top cover. The ink cartridge moves to the front position. Pitney Bowes Quick Reference Guide April 2022... - Page 24 5. Remove the ink cartridge, as shown on the label next to the cartridge holder. 6. Insert the new ink cartridge, then close the ink cartridge guard. Pitney Bowes Quick Reference Guide April 2022...
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Page 25: Printing A Test Pattern
If this new pattern still has broken or missing lines, you may need to replace the ink cartridge or clean or replace the printhead. If you see no improvement in print quality, do not repeat the cleaning, as cleaning the print nozzles consumes ink. Pitney Bowes Quick Reference Guide April 2022... - Page 26 Good Test Pattern Bad Test Pattern Pitney Bowes Quick Reference Guide April 2022...
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Page 27: Supplies, Ink Cartridges, And Options
SendPro C Lite, SendPro C, SendPro+, Models with 2H00 and 8H00 United We Stand™ Ad Patriotic tape strips 613-3 SendPro C Lite, SendPro C, SendPro+ Everyday Cleaning Kit with Duster (canned air) SL-CKE01 Basic Cleaning Kit with Duster (canned air) SL-CKB01 Pitney Bowes Quick Reference Guide April 2022... - Page 28 765-9SB Optional Accessories Description Item Number Integrated scale MP81 External USB scale with display MP82 Backlit scale mounted graphical display for MP82 scale MP00098 Backlit self-standing graphical tower display for MP82 scale MP00099 Pitney Bowes Quick Reference Guide April 2022...
- Page 29 Item Number External USB platform scale (15/30 lb.) MT30 External USB platform scale (70 lb.) MT70 2.0 4-port USB Hub 552-3 I D barcode scanner 1E02 Report Printer 1E50 Envelope drop stacker HZ80001 Pitney Bowes Quick Reference Guide April 2022...