Chapter 4 Troubleshooting Guide - Fourier MultiLogPRO User Manual

Chapter 4
Symptom
I pressed the ON key on
MultiLogPRO and it did not turn
on.
MultiLab was unable to connect
to MultiLogPRO.
I downloaded unexpected data.
While running with an active
trigger, MultiLogPRO does not
complete the data logging.
I see voltage units when
sampling using the microphone.
Troubleshooting Guide
Cause of Problem
•
Try charging the battery, it may be
weak.
•
You are using an unsuitable AC/DC
adaptor (see page 5).
•
The internal 3V disk battery is
dead.
•
MultiLogPRO is turned off.
• The communication cable is not
connected properly.
•
The communication cable is not
connected to the correct PC COM
Port.
•
There is no available Serial COM
Port.
• The Logger USB driver was not
installed
•
There may
experiments
MultiLogPRO.
Download means loading one of
them in sequential order. You have
probably loaded an old experiment
accidentally. Try using Selective
download from MultiLab (see page
34)
•
The trigger condition has not been
fulfilled.
•
The trigger condition was fulfilled,
but the time period was too short
(less than 300μS).
•
The microphone is monitoring the
sound wave shape, which is
displayed in voltage units. The
sound level, measured in decibel
values, is another mathematical
description of the sound amplitude.
Chapter 4 Troubleshooting
be up to 100
stored in the
Performing a
125