Agent Update Events; Agent Update Reports; Agent Update Summary Report - 3Com 3C15500 - Network Director User Manual

Agent Update Events

Agent Update
Reports
During the verifying device properties stage, Agent Update will examine
the properties of the device to ensure that it is the expected device. If the
device is not what Agent Update was expecting, then the update for that
device is skipped.
To verify that a download was successful, Agent Update will read the
device details at the end of the update and check that the new software
version has successfully changed.
The alarm source is the IP address of the device and both the severity of
the alarm and the alarm message indicate whether the attempt to update
the agent was successful. The detail of the message for a successfully
updated device includes the previous agent version and the new agent
version that is running on the device. For devices that could not be
updated, the detail of the alarm message describes what went wrong
and suggests possible resolutions to the problem.
The following reports are produced by Agent Update.

Agent Update Summary report

When an Agent Update operation completes, the Agent Update
Summary report is automatically generated. You can choose to view the
report from the Agent Update Summary dialog box shown at the end of
the operation.
The Agent Update Summary report provides the following information:
A list of the devices that have been successfully updated by the
operation. The previous and new versions are shown for each device.
A list of the devices that could not be updated by the operation. The
current and required agent versions are shown for each device. 3Com
Network Director will also report a reason for the failure and suggest
possible resolutions.
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