Nbx Call Processor; Nbx Netset; Key Considerations; Troubleshooting - 3Com 3C15500 - Network Director User Manual

770 C 18: NBX S
HAPTER

NBX Call Processor

NBX NetSet

Key Considerations

Troubleshooting

UPPORT
The NBX Call Processor is at the heart of your telephony system. It
manages incoming and outgoing calls to and from the phones on your
network.
It also has call-processing features built-in, such as voice mail and
automated attendant.
The NetSet utility is an HTML-based web interface for configuring and
managing NBX systems. If you have a web browser such as Microsoft
Internet Explorer or Netscape Navigator, you already have the client
software you need to administer your system.
The NetSet utility requires no installation. It is provided through an
embedded web server in the NBX system. Passwords grant two levels of
access privileges:
The User Password allows individual phone users to view or change
their personal settings such as personal speed dial lists and ringing
tones.
The Administrator Password allows the system administrator to
manage user profiles and devices, and change system parameters
such as speed dial lists and dial plan settings.
Some advice on errors that may occur on the system is outlined below:

There is no NBX Call Processor associated with my phone

When you select a phone icon on the map and select the Go to Related
NBX Call Processor option from the right-click menu, you get the
following message:
There is no NBX Call Processor associated with this device
There are a number of reasons for this behavior:
The phone was added manually.
The phone is not managed by the NBX Call Processor anymore.