The Wrong Username/Password Was Specified For The Nbx Call Processor - 3Com 3C15500 - Network Director User Manual

772 C 18: NBX S
HAPTER UPPORT
The wrong username/password was specified for the NBX Call
Processor
If the wrong username/password was specified for the NBX Call Processor
on your network, NBX devices will be represented by an end-station icon
and will show the following device type:
Generic IP Device, if an IP address was assigned to the device.
Generic Device, if no IP address was assigned to the device.
To check whether a wrong username and password is the cause of the
problem, select the NBX Call Processor icon on the map and call the
Device > Web management menu option. This will launch NetSet in your
default browser.
If you are not required to log in, this means 3Com Network Director is
using the correct username and password for the NBX Call Processor.
If you are required to log in, this means 3Com Network Director is not
using the correct username and password for the NBX Call Processor and
explains why no phones are displayed on the map.
To resolve this:
1 Make a note of the IP address for the NBX Call Processor. You can do this
by selecting the View > Labels > IP Address menu option.
2 Make sure you know the administrator username and password for the
NBX Call Processor.
3 Rediscover the network using the Tools > Network Discovery... menu
option
4 Go through the steps of the wizard, as described in
Discovery Wizard"
step
5 In the NBX Voice Network step, select Yes and click Next
6 In the NBX Call Processors step which appears, if the NBX call processor is
not visible in the table, click Add to open the Add NBX Call Processor
dialog box, otherwise select the NBX call processor and click Edit to open
the Edit NBX Call Processor dialog box.
7 In the Add/Edit NBX Call Processor dialog box, specify the IP address,
username and password for the NBX Call Processor, then click OK. This
on page 109, until you reach the NBX Voice Network
"The Network