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WorkGroup Manager 6.2 for Windows Installation Guide N N e e t t w w o o r r k k M M a a n n a a g g e e m m e e n n t t Businesses run on networks and networks run with management.
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Transcend WorkGroup Manager ® Installation Guide Version 6.2 for Windows http://www.3com.com/ Part No. 09-1751-000 June 1999...
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3Com Corporation reserves the right to revise this documentation and to make changes in content from time 95052-8145 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
ONTENTS BOUT UIDE Related Documentation Year 2000 Compliance Technical Support EFORE EGIN Installation Checklist Workstation Requirements Hardware Requirements Operating System Network Connectivity and Configuration Requirements Before Beginning Installation NSTALLING AND PGRADING PPLICATIONS Installing Transcend Applications Starting Setup Selecting Your Installation Type Choosing a Standard installation Choosing a Custom installation Selecting the Program Folder and Other Options...
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REPARING TO RANSCEND ROUP ANGER INDOWS Installing 3Com Enterprise MIBs Loading 3Com Enterprise MIBs Configuring the TFTP/FTP Server Additional Patches Product Registration EMOVING AND EINSTALLING PPLICATIONS Stopping the System Using Uninstall Running Uninstall Reinstalling Applications NDEX...
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Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: www.3com.com/ Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
BOUT UIDE Table 2 Text Conventions Convention Description Screen displays This typeface represents information as it appears on the screen. The word “syntax” means that you must evaluate the syntax Syntax provided and then supply the appropriate values for the placeholders that appear in angle brackets.
Chapter 3 for Windows Version 6.2 for use Instructions for removing and reinstalling applications Chapter 4 Year 2000 For information on Year 2000 compliance and 3Com products, visit the Compliance 3Com Year 2000 Web page: www.3com.com/products/yr2000.html Technical Support 3Com Corporation provides technical assistance through a variety of services, including the World Wide Web, a Bulletin Board Service, automated fax, and technical telephone support.
EFORE EGIN This chapter introduces you to the installation process of Transcend WorkGroup Manager for Windows 6.2. It contains the following sections: Installation Checklist Workstation Requirements Before Beginning Installation Installation Before you begin installation, read through the following checklists to Checklist ensure successful and complete installation of Transcend: Table 4 Pre-installation Checklist...
Load the MIBs into OpenView if you didn’t load “Installing 3Com Enterprise MIBs” the MIBs during installation. on page 29. Determine whether any 3Com patches have been “Additional Patches” on page 31. released for Transcend WorkGroup Manager 6.2 for Windows NT.
The information below was accurate at the time this guide was printed. If you find the information below is out of date, please go to the following 3Com Technical Support Web site for the latest install information: support.3com.com/nav/trans_net_man.htm Download Windows NT Server 4.0 Service Pack 4 from: www.microsoft.com/ntserver/nts/downloads/recommended/nt4svcp...
1: B HAPTER EFORE EGIN Before Beginning Before you begin the installation process, be sure to complete the Installation following tasks. Verify administration privileges — If you are installing Transcend on Windows NT, you must have administration privileges. Reboot your workstation — Reboot your workstation to provide a clean environment for the installation of Transcend.
If you have any problems during installation, please contact your local 3Com Corporation Technical Support office. Upgrading If you are currently running version 6.1 of the Transcend management...
Setup. Starting Setup To run Setup, proceed as follows: 1 Insert the Transcend CD-ROM in your system’s CD-ROM drive. The Setup program starts automatically. 2 When you reach the 3Com User Information window, complete the form then click Next.
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Installing Transcend Applications Figure 1 User Information Window Next, you will be asked to read and accept the 3Com software license agreement. 3 At the license agreement window, click Yes if you accept the terms of the agreement. For all installations, Setup checks system hardware and displays a warning box if the workstation does not meet minimum hardware requirements.
2: I HAPTER NSTALLING AND PGRADING PPLICATIONS Figure 2 System Configuration Window 4 At the System Configuration window, click Next to continue installation. Selecting Your The Select Install Type window is displayed next. Installation Type Figure 3 Select Install Type Window...
Installing Transcend Applications Select either a standard or custom installation by clicking the appropriate radio button. Standard — Installs the most common applications; see Table 7. Custom — Allows you to select which applications to install. You can also choose a different destination directory from this window by clicking Browse.
2: I HAPTER NSTALLING AND PGRADING PPLICATIONS Figure 4 Select Components Window The Select Components window shows a list of all applications that can be installed. By default, all applications are selected for installation, which is indicated by check marks. Table 7 summarizes this list. 5 To deselect an application you do not want installed, at the Select Components window, click its check mark to toggle it off.
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Installing Transcend Applications folder names. The program folder contains the main Transcend network management software icons. 8 At the Select Program Folder window, specify another program folder name, or simply click Next to use the default name. Figure 5 Select Program Folder Window If you are upgrading applications on a workstation running software earlier than version 6.1, it is recommended that you choose a different folder name;...
2: I HAPTER NSTALLING AND PGRADING PPLICATIONS During installation, dialog boxes inform you of what is occurring on your system and prompts you to confirm that the process should proceed. You must click OK on these dialog boxes to continue with the installation and upgrade processes.
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Installing HP OpenView Figure 7 Select Installation Type Window A Regular Installation provides you more control over the installation process, including whether or not Autodiscovery is enabled, and is the recommended choice. 2 At the Select Installation Type window, select either a Quick or Regular installation then click Next.
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2: I HAPTER NSTALLING AND PGRADING PPLICATIONS Figure 8 Destination Directory Window 3 At the Destination Directory window, click Browse to select a different directory. Click Next to use the default directory (\ov). Do not change the default destination directory ([drive]:\ov) when installing or re-installing HP OpenView.
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Installing HP OpenView By default, all detected network protocols are selected. 4 If necessary, at the Select Network Protocols window, deselect a protocol by clicking the box next to it to remove the check mark. Otherwise, click Next to continue. Setup next displays the Automatic Address Selection window.
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2: I HAPTER NSTALLING AND PGRADING PPLICATIONS Figure 11 Select Program Folder Window 6 At the Select Program Folder window, select the program folder then click Next, or simply click Next to select the default folder name. Your next task is to choose whether or not you want a shortcut icon to HP OpenView on your desktop.
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Installing HP OpenView Finally, you need to decide whether you want HP OpenView to automatically start the device Discovery process. Figure 13 Automatic Discovery Window 8 At the Automatic Discovery window, click the appropriate radio button, then click Next to continue. Setup displays the Dynamic Host Configuration Protocol window.
<transcendhome>\LOG directory. The log files are used to verify correct installation, and are also used by the Uninstall program to remove files. 3Com support personnel may direct you to these files to find information that assists them when troubleshooting problems with your network management workstation.
See “Reinstalling Applications” in Chapter 5 or contact your local 3Com Corporation Technical Support office for additional information and assistance. Resuming an In the event that installation fails or is otherwise interrupted, you will need to reboot your workstation.
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2: I HAPTER NSTALLING AND PGRADING PPLICATIONS Transcend NCS applications cannot be installed while Traffix Manager is running — If Traffix Manager and Transcend NCS are installed in the same location, you are unable to install or de-install any Transcend application while Traffix Manager is running.
Product Registration Installing 3Com Transcend includes 3Com-specific Management Information Bases (MIBs) Enterprise MIBs for 3Com products. 3Com Enterprise MIBs provide full access to the management capabilities provided by 3Com network devices. The installation program copies MIBs to this location: <transcendhome>\common\ov\mibs\ To use the MIBs, you need to load them into HP OpenView.
REPARING TO RANSCEND ROUP ANGER INDOWS Loading 3Com HP OpenView comes with predefined directories, and it places MIBs in Enterprise MIBs different directories. Transcend ignores any MIBs that are present in other directories, and installs all the Transcend MIBs into the directory.
File, and then Config. Additional Patches After you have installed Transcend, you should determine whether any additional patches have been released by 3Com. After the initial release of Transcend WorkGroup Manager 6.2 for Windows, patches will be available at: support.3Com.com/infodeli/swlib/network_management.htm...
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3: P HAPTER REPARING TO RANSCEND ROUP ANGER INDOWS...
EMOVING AND EINSTALLING PPLICATIONS This chapter describes the process of removing any Transcend WorkGroup Manager 6.2 for Windows application safely by running uninstall. It contains the following sections: Stopping the System Using Uninstall Reinstalling Applications CAUTION: Never try to remove Transcend simply deleting the software because your network management platform will be left in an unusable state.
4: R HAPTER EMOVING AND EINSTALLING PPLICATIONS Figure 15 Uninstall Program Running Uninstall To run uninstall, select one of the following methods to begin the program: From the Control Panel, select Add/Remove Programs. From the Systems menu, select Start, then select Programs, Transcend, and Uninstall Transcend.
Reinstalling Applications Figure 16 Uninstall Component Selection Window 3 At the Component Selection window, click on Clear All to deselect all applications. Click on each desired item in the box to select individual applications. A check mark indicates the application is selected. Click on Select All to select all the applications.
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4: R HAPTER EMOVING AND EINSTALLING PPLICATIONS...
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