Avaya 5000 Series Troubleshooting Manual page 80

Troubleshooting authentication
Freeing QoS resources
About this task
When you need to free resources you can
• delete some of the QoS policies configured on the user port
• disable some of the non-QoS applications configured on the port
Procedure
1. Use the no qos policies command to delete unnecessary QoS policies.
2. Verify the following for the port designated for user authentication:
Displaying logging
About this task
Obtain log messages for the device.
Procedure
1. Use the show logging command to display device log messages.
2. Search log messages for EAPOL and QoS errors.
Correcting errors-1
About this task
Verify EAPOL and/or QoS configuration if errors are displayed in log messages.
Procedure
1. If error EAPOL messages are logged verify port status and user/password on the
2. If QoS error messages are logged verify UBP sets for conflicts inside the set or with
80 Troubleshooting
if ((Non QoS masks + QoS mask < 16) and ( Non QoS Filters + QoS Filters < 128))
RADIUS server/user PC.
the QoS policies already installed on that port.
Comments? infodev@avaya.com
December 2013