Avaya 2000 series Technical Configuration Manual
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Avaya 2000 series Technical Configuration Manual

Avaya 2000 series Technical Configuration Manual

Ethernet routing switch
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Ethernet Routing Switch 2000, 3000, 4000 and 5000 Series
IP Office
Engineering
SME Solutions
IP Office & Ethernet Switching
Technical Configuration Guide
Avaya Networking
Document Date: October 2012
Document Number: NN48500-638
Document Version: 1.0

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Summary of Contents for Avaya 2000 series

  • Page 1 Ethernet Routing Switch 2000, 3000, 4000 and 5000 Series IP Office Engineering SME Solutions IP Office & Ethernet Switching Technical Configuration Guide Avaya Networking Document Date: October 2012 Document Number: NN48500-638 Document Version: 1.0...
  • Page 2 Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/...
  • Page 3 Information in this Technical Configuration Guide has been obtained through interoperability testing in the Avaya Networking Test Lab and additional technical discussions. The intended audience for this guide is the Avaya Sales teams, Partner Sales teams and end-user customers.

  • Page 4: Table Of Contents

    Avaya Energy Saver ........................20 IP Office .............................. 20 Telephones Tested with this Solution ....................20 Avaya 9600 Series IP Phones ....................21 Avaya 1600 Series IP Phones ....................21 Avaya 4600 Series IP Phones ....................21 Avaya 1400 Series Digital Phones ....................21 Equipment and Software Validated .....................

  • Page 5: Figures

    Table 2 – ERS 4500/4800 PoE/PoE+ power budgets ................15 Table 3 - Connectivity Test Results ......................25 Table 4 – IP Office Test Results ......................... 40 Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 6 Italic text in a Courier New font indicates text the user must enter or select in a menu item, button or command: ERS5520-48T# show running-config Output examples from Avaya devices are displayed in a Lucida Console font: ERS5520-48T# show sys-info Operation Mode:...

  • Page 7: Introduction

    For example, your network may include laptops, mobile phones, office phones, and an explosion of ―bring your own devices‖ (BYOD). Because network administrators are constantly struggling to manage the demands on their networks, Avaya developed the Small and Medium Enterprise (SME) solution with IP Office and Ethernet Switching.

  • Page 8: Ethernet Routing Switches And Features

    PoE models from any of these platforms as the underlying Ethernet infrastructure of this solution.  Note – All of the following PoE switches have power saving features, but only the ERS 4000 Series supports Avaya Energy Saver (AES). Switch Model Ports on PoE switches...

  • Page 9: Table 1 - Poe Ethernet Routing Switches

    Software Release Feature Ethernet Routing Switch 2500 series ADAC via MAC ADAC via 802.1AB 802.1AB MED ADAC Enhancement (8 uplinks/call server ports and change non-ADAC VLANs) Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 10 ADAC Enhancement (8 uplinks/call server ports and change non-ADAC VLANs) 802.1AB Integration 802.1AB Defaults Avaya Energy Saver with SNTP and NTP Support Voice VLAN Integration Simple Network Time Protocol (SNTP) with Timezone support Network Time Protocol (NTP) Ethernet Routing Switch 5500 series ADAC via MAC ADAC via 802.1AB...
  • Page 11 802.1AB MED 802.1AB MED Integration (decoupled from ADAC) ADAC Enhancement (8 uplinks/call server ports and change non-ADAC VLANs) 802.1AB Integration Avaya Energy Saver with SNTP Support 4.10 SNTP 5.10 SNTP with Timezone support Ethernet Routing Switch 5600 series ADAC via MAC ADAC via 802.1AB...
  • Page 12 The switch can report on currently used parameters per port as well as listing the Phones in-use IP parameters. Integrates with Avaya Energy Saver, so that when Energy Saver is activated, the poe-conservation parameter is dynamically changes to maximum to drive further power savings.

  • Page 13: Ers 2500 Series

    Avaya Energy Saver. ERS2500 PoE model switches only support PoE on the lower- numbered ports, and provide a total PoE budget of 168W per switch.

  • Page 14: Ers 3000 Series

    When you use ERS 35xx-PWR+ units, you can plug any powered device into a compliant front-panel port and receive power in that port. ERS3500 series PoE switches do not yet support the Avaya Energy Saver (AES) feature, but this is planned in a near future release.

  • Page 15: Ers 4000 Series

    2.3 ERS 4000 Series The Avaya Ethernet Routing Switch 4000 Series contains 4500 and 4800 series models and is designed for enterprise wiring closets and other network edge deployments. This stackable chassis system provides Layer 2 switching and dynamic Layer 3 routing, convergence features, high performance, and secure and resilient Ethernet switching connectivity.

  • Page 16: Figure 3 - Ers 4000 Series Poe Switches

    Figure 3 – ERS 4000 series PoE switches ERS 4526T-PWR ERS 4550T-PWR ERS 4524GT-PWR ERS 4548GT-PWR ERS 4526GTX-PWR Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 17: Figure 4 - Ers 4000 Series Poe+ Switches

    Figure 4 – ERS 4000 series PoE+ switches ERS 4526T-PWR+ ERS 4550T-PWR+ ERS 4826GTS-PWR+ ERS 4850GTS-PWR+ Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 18: Ers 5000 Series

    The RPS 15 can support up to three ERS 5520 switches. Figure 5 – ERS 5000 series PoE switches ERS 5650TD-PWR ERS 5698TFD-PWR ERS 5520-24T-PWR ERS 5520- 48T-PWR Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 19: Power Over Ethernet

    Avaya created a PoE Calculator tool to help you determine your PoE needs. In the tool you select the number of Avaya IP phones and wireless access points, or enter information for third party PoE devices, then the calculator provides information for the power required, number of switches, and, if necessary, the amount of redundant power required.

  • Page 20: Avaya Energy Saver

    IP Telephones connect over LAN connections to the IP Office solution. The Avaya IP Office 500 system control unit offers a modular, flexible chassis with capacity for up to 16 analog trunks or 16 ISDN BRI trunks (32 channels) or 8 digital PRI trunks (up to 192 T1 channels or 240 E1 channels) using internal daughter cards.

  • Page 21: Avaya 9600 Series Ip Phones

    4.3 Avaya 4600 Series IP Phones The Avaya 4600 Series IP Telephones are ideal as IP phones for the Call Center. They offer extensive SIP support in models including the 4602, 4610, 4620, 4621 telephones. And the 4610, 4620, 4621, 4622 and 4625 support the VPN remote for 4600 Series VPN client software for remotely deployed phones.

  • Page 22: Equipment And Software Validated

    Software Release 5.0 Ethernet Routing Switch 4526GTX-PWR Software Release 5.6 Avaya IP Phones 4610D01A 9620D03C 9640GD01A 9650D02C 1608 1616 1408D02A-003 1416 D02A-003 Avaya Digital Phones 1408 1416 Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 23: Testing Methodology

    Avaya conducted comprehensive tests that verified PoE and QoS interoperability between Avaya Ethernet Routing Switches, Avaya IP Phones, and Avaya IP Office. Testing ensured that the IP Phones registered successfully with IP Office and that the ERS switches respected the 802.1p and DSCP values from IP Office.

  • Page 24: Connectivity Tests

    Completion of a test call, and raising speakerphone volume to maximum value. • Connecting 9640 and 9650 Avaya IP Telephones to the switch, power cycling the switch and verifying successful boot operation and registration of the devices. Avaya Inc. – External Distribution October 2012 IP Office &...

  • Page 25: Connectivity Test Results

    Pass Pass tolerance. Pass Enable Avaya Energy Saver on the ERS 4000. Verify that there is a power saving with no impact Pass on voice calls. Table 3 - Connectivity Test Results Avaya Inc.

  • Page 26: Ers Connectivity Configuration

    Remove port members from default VLAN ERS-Stackable(config)#vlan members remove 1 3-11,23-24 Enable QoS ERS-Stackable(config)#qos if-group name trusted class trusted ERS-Stackable(config)#qos if-assign port ALL name trusted Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 27: Configuring Adac And Lldp

    Untagged-Frames-Advanced mode. The IP phones (with no tagging) work with the appropriate QoS markings applied. For a detailed discussion of ADAC and VoIP deployment, please refer to the Avaya IP Telephony Deployment Technical Configuration Guide (NN48500-517). Avaya Inc. – External Distribution October 2012 IP Office &...
  • Page 28 <0-7> 7.2.2.1 Configuring ADAC with tagging enabled Avaya recommends configuring one VLAN to support voice and another VLAN for data. In this configuration, the IP phone voice traffic is tagged and sent to the voice VLAN with Premium QoS markings. The PC data traffic is untagged and sent to the data VLAN with no QoS priority.

  • Page 29: Configuring Poe

    IPO4526GTX(config)#interface fastEthernet all IPO4526GTX(config-if)#no poe-shutdown Disable PoE on a specific port: IPO4526GTX(config)#interface fastEthernet 1 IPO4526GTX(config-if)#poe poe-shutdown Disable PoE on all ports: IPO4526GTX(config)# interface fastEthernet all IPO4526GTX(config-if)#poe poe-shutdown Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 30 : AC Only AC Power Status : Present DC Power Status : Not Present IP Phone Priority : High IP Phone Power Limit : N/A Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 31 Display the power measurement for ports 15 and 17: IPO4526GTX#show poe-power-measurement 15,17 Port Volt (V) Current (mA) Power (Watt) ---- ------ ----------- ----------- 48.0 3.900 48.0 3.700 Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 32: Verifying Qos Settings

    Med-Power Type: PD Device Power Source: FromPSE Power Priority: High Power Value: 5.6 Watt HWRev: 9640GD01A FWRev: hb96xxua3_11.bin SWRev: ha96xxua3_186aS,bin SerialNumber: 11N514602678 ManufName: Avaya ModelName: 9640G AssetID: Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 33 Address: 192.168.44.16 Netmask: 255.255.255.0 Gateway: 192.168.44.1 Avaya Phone Configured Call Server: 192.168.44.1 Avaya Phone Configured File Server: 192.168.44.1 Avaya Phone 802.1Q Framing Mode: non-tagged (2) Phone PoE Conservation Levels: Crt. Conservation Level: 0 Typical Power: 5.2 Watts Max Power: 5.6 Watts Supported Conservation Levels: Level 1: 4.6 Watts...

  • Page 34: Configuring Aes

    IPO4526GTX(config)#energy-saver schedule saturday 17:00 activate IPO4526GTX(config)#energy-saver schedule sunday 09:00 deactivate IPO4526GTX(config)#energy-saver schedule sunday 17:00 activate IPO4526GTX(config)#energy-saver enable Activate or deactivate AES with the following commands: IPO4526GTX#energy-saver activate IPO4526GTX#energy-saver deactivate Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 35 Activate Thursday 08:30 Deactivate Thursday 18:00 Activate Friday 08:30 Deactivate Friday 18:00 Activate Saturday 08:00 Deactivate Saturday 17:00 Activate Sunday 09:00 Deactivate Sunday 17:00 Activate Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 36 Down Down Enabled Enabled Enable Down Down Enabled Enabled Enable Down Down Enabled Disabled 10Gbps Full Disable Enable Down Down Enabled Disabled 10Gbps Full Disable Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 37 Down Down Enabled Enabled Enable Down Down Enabled Enabled Enable Down Down Enabled Disabled 10Gbps Full Disable Enable Down Down Enabled Disabled 10Gbps Full Disable Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 38 IPO4526GTX#show energy-saver savings Unit# Model Switch Capacity Saving PoE Saving ----- ---------- --------------------- ---------- 4526GTX-PWR 4.5 watts 0.0 watts --------------------------------------------------------------- TOTAL 4.5 watts 0.0 watts =============================================================== Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...

  • Page 39: Ip Office Telephony Tests

    Conference call add/drop/participation Multiple call appearances Caller ID operation Call forwarding Call Park,/Call pick-up Bridged call appearances Voicemail using Avaya Voicemail Pro Message Waiting Indicator (MWI) Hold/Return from hold Direct IP Media (Shuffling) G.711 and G.729 codecs 8.1 IP Office Test Results...

  • Page 40: Ip Office Configuration

    Avaya IP Office product documentation on the Avaya Web site. In IP Office, use Avaya IP Office Manager to verify and configure the following features: DiffServ — Go to Verifying Differentiated Services.

  • Page 41: Ip Office Script

    8.2.1 IP Office Script Avaya created a script (run ipoffice) that automatically provisions the switch according to Avaya best practices for converged solutions. The configuration is optimized for solutions with IP Office supporting ~2 to 22 users. The script supports a fully automated (default) configuration and a verbose version that prompts the user to change the selected defaults.
  • Page 42 Data and Voice VLANs 14. Set LLDP MED Policy on all ports VLAN ID = Voice VLAN ID, tagging = tagged, DSCP = 46, Priority = 6 Avaya Inc. – External Distribution October 2012 IP Office & Ethernet Switching Technical Configuration Guide...
  • Page 43 % ** Switch QoS and Unified Communications policies setup and saved ** % ** IP Office solution automated switch setup complete and saved ** % ---------------------------------------------------------------------- % To manage this Avaya switch, enter 10.12.108.10 in your Web browser. % ---------------------------------------------------------------------- Avaya Inc. – External Distribution October 2012 IP Office &...

  • Page 44: Accessing Ip Office Manager

    Use the Configuration Tree on the left pane of the window for navigating IP Office Manager. Log into the Avaya IP Office Manager PC: Launch the Avaya IP Office Manager application from Start > Programs > IP Office > Manager:...

  • Page 45: Verifying Differentiated Services

    8.2.3 Verifying Differentiated Services Avaya IP Office sends Differentiated Services (DiffServ) information to the Avaya IP Telephones. Use this procedure to verify that the H323 Gatekeeper information is correct. In the IP Office Manager configuration tree, open the System folder:...

  • Page 46: Enabling Dhcp Server

    8.2.4 Enabling DHCP Server Use this procedure to verify that the DHCP Server on Avaya IP Office is enabled. In the IP Office Manager configuration tree, open the System folder: Click the LAN Settings tab: In the DHCP Mode section, click the Server button: Click OK: Avaya Inc.

  • Page 47: Verifying Ip Telephone Extensions

    8.2.5 Verifying IP Telephone Extensions Use this procedure to verify that the phone extension on Avaya IP Office is correct. In the IP Office Manager configuration tree, open the Extension folder: Click the Extn tab: Click on the IP telephone extension to verify that it is correct: Click OK: 8.2.6...

  • Page 48: Conclusion

    © 2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and are registered in the United States and other countries. All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

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