User Guide
4.3.1 Downloading Firmware from the Support Portal
Note: The product must be registered in order to download firmware updates.
Step 1 : Log in to the Western Digital Enterprise Support Center using a valid email address and
password:
Several support options will appear on the page.
Step 2 : Click the Downloads option:
The Western Digital downloads page will appear.
Step 3 : From the Identify Product section, select the Product, OS / Type, and Release Version:
The Select Files for Download section updates with the applicable options:
4. Management
4.3 Firmware Upgrade
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