Western Digital Ultrastar Data60 User Manual page 183

User Guide
Step 1 : Ensure Windows MPIO can see all paths to the drives.
a. Execute the following command:
C:\mpclaim –v C:\Users\Administrator\Desktop\mpclaim_output.txt
b. Verify that there are two paths to each drive by executing the following command:
C:\more C:\Users\Administrator\Desktop\mpclaim_output.txt
Step 2 : Input the sg_scan -s command to find the IOM devices to ensure that they can be accessed.
Step 3 : In the terminal, type:
sg_ses_microcode <dev> -m 0xe -N -b 4096 -I <filename> -vv
Step 4 : Press Enter.
The firmware begins loading onto the IOMs. The upgrade can take up to 20 minutes to
complete.
Note: If the Ultrastar Data60 is connected to an HBA that does not present the
Enclosure Services Processor to the host for management purposes, Western
Digital recommends attaching the Ultrastar Data60 to a host that does expose
the Enclosure Services Processor so that the upgrade may be performed.
Important: Do not unzip/extract the tar.gz file. Doing so will result in errors during
the firmware upgrade process.
Important: Due to the firmware image being a .tar.gz file, the enclosure has to
unpack and load the firmware onto the respective ICs which may take up to 15
minutes. Once the sg_ses_microcode command is issued wait 20 minutes to
ensure the enclosure has time to perform this process. To check the status of this
process, use the Redfish out-of-band management to make a GET request to the
following target:
curl -G -k -u admin:admin -H "Content-type: application/
json" https://<ip address>/redfish/v1/UpdateService/Actions/
UpdateService.SimpleUpdate/Status
Note: Execute the command until you see the following result:
{"ErrorCode":0,"StatusCode":2,"Description":"FW update completed.
Waiting for activation.","EstimatedRemainingMinutes":0}
Attention: If the OOBM is not being used, query Page Eh by executing the
following command
sg_ses <dev> -p 0xe
the output may be inaccurate, please ignore and issue the command again. The
string to observe for download microcode status is "Complete, no error, start
after hard reset or power cycle [0x11]" before proceeding to the activate step.
Example output:
4.3 Firmware Upgrade
. The first time this command is issued,
4. Management
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