Problem Solving; Troubleshooting; Check Network Wiring - Crestron iLux CLS-C6 Series Operation Manual

Crestron CLS-C6/C6M & CLSI-C6/C6M

Problem Solving

Use the Right Wire
Calculate Power
Operations Guide – DOC. 6347E

Troubleshooting

The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CLS-C6 Troubleshooting
TROUBLE POSSIBLE CAUSE(S)
Device does not Unit is not receiving line
function. power.
Loads are not
connected.
Loads turn on and Wrong load type
off, but do not dim. settings.
Lights flicker at Incorrect low-end limit
low levels. setting.
In a multi-unit More than one iLux unit
room picking up IR command.
configuration,
commands from a
remote IR
controller cause
loads to cut to
their settings
rather than fade.
Motion detector Occupancy sensor
does not function. function is not enabled.

Check Network Wiring

To ensure optimum performance over the full range of the installation topology, use
Crestron Certified Wire only. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using improper
wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Use the Crestron Power
Calculator to help calculate how much power is needed for the system
(www.crestron.com/calculators).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy
iLux Integrated Lighting System: CLS-C6/C6M & CLSI-C6/C6M • 41
iLux Integrated Lighting System
CORRECTIVE ACTION
Verify that the unit is properly
connected to the power line
and that the circuit breaker is
closed.
Verify that the loads are
operational and that they are
connected to the
CLS-C6 unit.
Correct load type settings.
Change low-end limit setting.
Disable IR function on all but
one unit.
Use iLux Designer or front
panel setup function to
enable occupancy sensor.