General Troubleshooting And Fault Rectification - Ecolab EcoAdd Series Operating Instructions Manual

Operational malfunctions / troubleshooting
10.1

General troubleshooting and fault rectification

NOTICE!
With some error messages the pump should always be sent to the
customer service department as it is only possible to access the level of the
control to which these messages relate. The
pumps to Customer Service.' on page 149 should be observed!
Fault description
Metering pump not working.
No display with 'EcoAdd' either.
No suction on pump despite venting
and max. stroke.
Metering head is leaking, medium
escapes through the diaphragm
rupture drain.
No metering despite full metering
container.
417102276 Rev. 5-02.2020
Cause
Mains cable damaged.
Incorrect voltage.
Deposits, sticking valves,
drying out of valves.
Metering head is loose.
Tear in diaphragm.
Suction lance float is
blocked.
Suction lance connector
or link connector is loose
or not inserted.
Defective suction lance
cable.
150
Ä 'Information about sending
Remedy
Change mains cable.
Check mains voltage.
Flush out the metering head
via the suction line; if
necessary also remove the
valves and clean or replace
them.
Tighten the metering head
fastening screws crosswise.
Replace diaphragm.
Make float functional.
Tighten connector, clean
contacts, check whether link
connector is inserted
Replace empty signal device.