General Troubleshooting And Fault Rectification; Led - Fault Messages; Acknowledge Error Message - Ecolab EcoPro Series Operating Instructions Manual

Operational malfunctions / troubleshooting
12.1

General troubleshooting and fault rectification

NOTICE!
With some error messages the pump should always be sent to the
customer service department as it is only possible to access the level of the
control to which these messages relate. The
pumps to Customer Service.' on page 79 should be observed!
Fault description
Metering pump not working.
Pump not sucking in despite venting
and max. stroke.
Metering head is leaky, medium
comes out through the diaphragm
breakage drain.
No metering despite full metering
container.
12.2

LED - fault messages

The 'EcoPro' has a red alarm LED that flashes in the case of an error
message.
In such cases, check all electrical and hydraulic connections, as well as the
available supply of the dosing medium and the suction pipe.
If nothing changes after you have performed all relevant checks, return the
pump to Customer Service, paying attention to the information about
returning pumps at the start
12.3

Acknowledge error message

[Push the ON/OFF]
ð Both LEDs flash up green briefly.
417102264 Rev. 6-12.2019
Cause
Mains cable damaged.
Incorrect voltage.
Sediment, sticking of
valves, drying out of
valves.
Metering head is loose.
Tear in diaphragm.
Suction pipe float is
blocked.
Suction lance connector or
link connector is loose or
not inserted.
Defective suction pipe
cable.
Ä on page 79 of this chapter.
button twice briefly.
80
Ä 'Information about sending
Remedy
Change mains cable.
Check mains voltage.
Flush out pump head via
suction line; if necessary,
remove valves and clean/
replace them.
Tighten the metering head
fastening screws crosswise.
Replace diaphragm.
Make float functional.
Tighten connector, clean
contacts, check whether link
connector is inserted.
Replace empty signal device.