Swap Headsets While On A Call; Cisco 6800 Series Key Expansion Module Setup Overview - Cisco 6800 Series User Manual

Accessories
The Cisco IP Phone 6851, 6861, and 6871 Multiplatform Phones support Electronic Hookswitch headsets.
The Cisco IP Phone 6821 and 6841 Multiplatform Phones don't support these headsets.

Swap Headsets While on a Call

You can connect an analog headset and a USB headset simultaneously to your phone. However,you can use
only one headset at a time.
When you connect multiple headsets to the phone, you can switch among the headsets during a call by pressing
the Headset key on the phone. Though the phone is connected to multiple devices, you see a specific headset
is selected as the preferred audio device in the following priority order:
• When you connect a USB headset and an analog headset to the phone, you can make your USB headset
• When you connect only an analog headset to the phone, you make your analog headset the preferred
Procedure
Step 1 Before you make or answer a call, press Headset.
Step 2 (Optional) If you place a call, dial the number.

Cisco 6800 Series Key Expansion Module Setup Overview

The Cisco IP Phone 6800 Key Expansion Module add extra programmable buttons to the phone. The
programmable buttons can be set up as speed-dial buttons, or phone feature buttons.
The Cisco IP Phone 6851 Multiplatform Phone supports only one key expansion module. The key expansion
module provides 14 lines or programmable buttons, and two pages. Each page contains 14 lines or buttons.
the preferred audio device.
audio device.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Swap Headsets While on a Call
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