Updating The Software; Configure Your Web Server As The Update Site For The Polycom Touch Control - Polycom RealPresence Group Series Administrator's Manual

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Updating the Software

The Polycom Touch Control must run a software version that is compatible with the software version on
the RealPresence Group Series system.
It is recommended that you install the latest compatible Polycom Touch Control software for any given
RealPresence Group Series system software version. When checking for software updates, the Polycom
Touch Control first checks for the presence of a USB storage device. The system then lists the available
Polycom Touch Control updates.
For additional details on software compatibility, refer to the appropriate version of the release notes
available at support.polycom.com.
If you need to update a RealPresence Group Series system at the same time you update the Polycom
Touch Control, update the system software first.
Update files for the Polycom Touch Control are located on the Polycom support server. You can store the
update files on a USB device, RealPresence Resource Manager system, or on your own web server.
No license number or key is needed to update the Polycom Touch Control. You can configure the device
to get software updates using any of the following methods:
• A Polycom RealPresence Resource Manager system
• A server on your network
• The online software server hosted by Polycom
• A USB 2.0 storage device in FAT32 format that you connect to the side of the device
Configure Your Web Server as the Update Site for the Polycom Touch
Control
You can post software to your web server and then configure the Polycom Touch Control to receive
updates.
Procedure
1. Make sure that your server enables clients to download files with the following extensions or with
no extension:
•
.tar.gz
•
.txt
•
.sig
• .plcm
2. Define a URL on your server that the Polycom Touch Control can use for software updates, and
create a corresponding root directory to it.
3. Go to support.polycom.com,
that you use with the Polycom Touch Control.
4. Save and extract the Polycom Touch Control Panel software package (.zip file) and the Polycom
Touch Control Operating System software package (.zip file) from the Polycom website to the root
directory of the web server.
Polycom, Inc.
and navigate to the page for the RealPresence Group Series system
Setting Up a Polycom Touch Control Device
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