Adding A Touch Monitor; Touch Monitor Support - Polycom RealPresence Group Series Administrator's Manual

Adding a Touch Monitor

RealPresence Group systems have touch user interface capability when connected to touch-capable
monitors. The local user interface works with both touch interaction and the RealPresence Group Series
system remote control. When the Polycom
playing, the touch is redirected to those interfaces for control and annotation. When these tools are
minimized to show the main user interface, or when a notification comes up, touch is directed to the
primary monitor so that user can control the user interface.These are the supported monitor scenarios:
• Single touch monitor: If only one touch monitor is detected, touch interactions are enabled by
default. You can now interact with the primary user interface using touch. When VisualBoard or
Skype for Business content is playing, the touch is redirected to those interfaces for control and
annotation. When these tools are minimized to show the main user interface, or when a notification
is displayed, touch is directed to primary so that user can control the primary user interface.
• Two or more monitors: For multiple monitor setups, and if at least one monitor is touch, touch
interaction is not enabled by default.
◦ If the touch monitor is attached as primary, and is configured as a touch monitor, touch
interaction is enabled on that monitor to control the primary user interface.
◦ The Diagnostic configuration setting appears only if there is more than one monitor attached
to the system, and there is at least one touch monitor attached.
To enable the touch monitor interface on RealPresence Group 300 and RealPresence Group 310
systems, you must activate the dual monitor option key in the system's web interface.
All of the systems provide one serial port to allow you to control the system through a touch-panel using
the API. The RealPresence Group 700 system also provides one serial port, but depending on your
system's capabilities, you might be able to use the RS-232 serial port to control the system through a
touch panel using the API.
When the USB interface is connected to a RealPresence Group Series system, a touch option appears
on your touch monitor screen. If the USB interface is either disconnected or switched away from the
system, it reconfigures to not use the touch capability, assuring the system is available to users.
Ensure that the system is powered off before you connect devices to it.

Touch Monitor Support

The VisualBoard application supports several different touch monitors for use with RealPresence Group
Series systems. For a list of supported monitors, refer to the Polycom RealPresence Group Series
Release Notes at Polycom
and RealPresence Group 310 systems, you must activate the dual monitor option key in the system's web
interface.
Install a Second Monitor for Use With the VisualBoard Application
To install a touch or standard monitor as a second monitor, follow the steps in this section. For
RealPresence Group 310 systems, you must have a dual option key installed to use a second monitor
with the system. Polycom recommends the use of digital output for content (DVI-D or HDMI) instead of
analog (VGA or YPbPr) when using the VisualBoard application. Digital content produces the optimum
results with alignment of the VisualBoard application.
Procedure
1. Connect the video cable by doing one of the following:
Polycom, Inc.
®
VisualBoard
Support. To enable the touch monitor interface on RealPresence Group 300
Setting Up System Hardware
™
Application or Skype for Business content is
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