Monitor A Room Or Call; Enable Video Shapshot During A Call; Send A Message To A System - Polycom RealPresence Group Series Administrator's Manual

Monitor a Room or Call

The monitoring feature in the system web interface allows system administrator to view a call or the room
where the system is installed.
Procedure
1. In the system web interface, go to Utilities > Tools > Remote Monitoring.
2. You can perform the following tasks out of a call:
• To wake the system, click Wake the system.
• To adjust system volume, click Volume.
• To share content, click Show Content.
• To adjust the near camera, click Near Camera.
• To view camera presets, click Near Camera or Far Camera and click Presets.
3. You can perform this additional task in a call:
• To adjust the far camera, click Far Camera.

Enable Video Shapshot During a Call

Sends a 1280*720 JPEG image of the near-site video to an internal or external FTP server. By using a
telnet command snapshot<hostName> <:port(optional)> <userName(optional)>
<password(optional)>.
Procedure
1. In the TV user interface, go to Settings > Administration > Security > Remote Access.
2. Select the Allow Snapshot from Telnet check box.
For more information about the telnet commands, refer to the Polycom RealPresence Group
Series Integrator Reference Guide.

Send a Message to a System

If you are experiencing difficulties with connectivity or audio, you might want to send a message to the
system that you are managing. Only the near-end site can see the message; it is not broadcast to all the
sites in the call.
Procedure
1. In the system web interface, go to Utilities > Send a Message.
2. On the Send a Message screen, enter a message (up to 100 characters in length), then click
Send.
The message is displayed for 15 seconds on the screen of the system that you are managing.
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Securing the System
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