Closed Captioning; Enter Closed Captions On The System Web Interface; Enter Closed Captions Using Equipment Connected To A Serial Rs-232 Port - Polycom RealPresence Group Series Administrator's Manual

Closed Captioning

You can provide real-time text transcriptions or language translations of the video conference by
displaying closed captions on your RealPresence Group Series system. The captioner can be present or
listen to the conference audio with a phone or browser.
When the captioner sends a unit of text, all sites see it on the main monitor for 15 seconds until the text
disappears automatically.
Closed captions are supported between Polycom systems with software version 4.1.3 or later, including a
system hosting a multipoint call, HDX systems with any software version, and Polycom VSX
with software version 7.0 or later.
Captions are provided in any language that uses the Latin alphabet.
Depending on the system's capabilities, captions can be entered using one of the following methods:
• Remotely through a dial-up connection to the system's serial RS-232 port
• In the room using equipment connected directly to the serial port
• In the room or remotely using the system web interface

Enter Closed Captions on the System Web Interface

Closed captioners can provide captions from inside the conference room, or from a remote location, by
entering the captions directly into the system web interface.
Procedure
1. In the system web interface, go to Utilities > Tools > Closed Caption.
2. Log in using this information if prompted:
User Name: Your user name defined for the video conferencing system.
Password: Meeting password defined for your video conferencing system.
3. In the Closed Caption screen, type the caption text into the text field.
Text wraps to the next line after 32 characters.
4. Press Send to send the text to the sites in the conference.
Enter Closed Captions Using Equipment Connected to a Serial RS-232
Port
Closed captioners can provide captions from inside the conference room, using equipment connected
directly to the serial port of the system.
Procedure
1. Ensure that the computer and the system are configured to use the same baud rate and parity
settings.
2. In the system web interface, go to Admin Settings > General Settings > Serial Ports.
3. Set the RS-232 mode to Closed Caption.
4. On the computer, start the transcription application.
5. Enter text using the stenographic machine connected to the computer.
6. To stop sending closed captions, close the transcription application.
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