Call A Recent Call Contact; Place A Call; Searching Directory Contacts To Call; Browse Global Contact Entries To Call - Polycom RealPresence Group Series Administrator's Manual

Call a Recent Call Contact

On the RealPresence Group Series system web interface Place a Call screen, you can place calls to
Recent Call contacts.
Procedure
» In the system web interface Place a Call screen's Recent Calls section, do one of the following:
• Find an entry and click the Call link next to the entry.
• Click More to view a list of calls with more details, then select an entry and click Call.

Place a Call

You can manually dial calls from the Dashboard or Place a Call page.
Procedure
1. Click Manual Dial.
2. Enter the number.
3. Click Call.
The call is placed according to the default settings you selected in Admin Settings > Network >
Dialing Preferences. You can select settings other than the defaults in the two lists below the text
entry field.
4. To require a password, select Meeting Password and enter a password in the field that displays
below the check box.

Searching Directory Contacts to Call

Directory contacts are called "global contact entries" in the RealPresence Group Series system local
interface. These global contact entries are assigned to a default global Favorites group named Global
Entry. The global directory contains address book entries downloaded from an enabled global directory
server.
You can search the global directory to return a list of all global directory entries that match your search
criteria, then select contacts in the global directory to call. Up to 200 search results can be displayed at a
time from a Polycom Global Directory Service (GDS) or Lightweight Directory Access Protocol (LDAP)
global directory.
To browse LDAP global directory entries, LDAP must be enabled through Polycom RealPresence
Resource Manager. If LDAP is not enabled through RealPresence Resource Manager, you can still
search the global directory, but you cannot browse the global directory.

Browse Global Contact Entries to Call

You can browse the global contact entries to call in the global directory in the RealPresence Group Series
system web interface.
Polycom, Inc.
Calling
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