Before You Begin
Topics:
•
Getting Help
The Polycom RealPresence Group Series Administrator Guide is for administrators who need to install
system software, options, and accessories, and to configure, customize, manage, and troubleshoot
®
Polycom
RealPresence
This guide covers the RealPresence Group 300, RealPresence Group 310, RealPresence Group 500,
and RealPresence Group 700 systems.
This guide provides concepts and general guidance to the system administrator. Polycom expects the
administrator to be a mid-grade IT professional who is experienced in system administration.
Please read the Polycom system documentation before you install or operate the system. The following
related documents for systems are available at
•
Polycom RealPresence Group Series Setup Sheet : Describes the contents of your package, how
to assemble the system and accessories, and how to connect the system to the network. The setup
document is included in the system package.
•
Polycom RealPresence Group Series Quick Tips : Quick reference on how to use basic features
•
Polycom RealPresence Group Series User Guide : Describes how to perform video conferencing
tasks in the system local interface
•
Polycom RealPresence Group Series Integrator Reference Guide: Provides cable information and
API command descriptions
•
Polycom RealPresence Group Series Regulatory Notices : Describes safety and legal
considerations for using Polycom RealPresence Group Series systems
•
Polycom RealPresence Group Series Release Notes
Polycom recommends that you record the serial number and option key of your system here for future
reference. The serial number for the system is printed on the unit.
System Serial Number: ____________________________________________
Option Key: ____________________________________________________
Getting Help
For more information about installing, configuring, and administering Polycom products, refer to the
Polycom Documentation Library
Polycom and Partner Resources
To find all Polycom partner solutions, see
The Polycom Community
The
Polycom Community
discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom
Polycom, Inc.
®
Group Series systems.
Polycom
or Documents & Software at
Strategic Global Partner
gives you access to the latest developer and support information. Participate in
Support:
Polycom
Support.
Solutions.
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