Updating The Polycom Hdx System Software; Connecting The Phone To The Polycom Hdx System Or Polycom; Realpresence Group System - Polycom 7000 Integration Manual

Updating the Polycom HDX System Software

Connecting the Phone to the Polycom HDX System or
Polycom RealPresence Group System
Note
Note
Before you connect the SoundStation IP 7000 phone to a Polycom HDX system,
verify that the software running on the Polycom HDX system is at version 3.0
or later. To verify the software version, using the HDX remote, go to System >
System Information. If the software is not 3.0 or later, update the system
software using the Polycom HDX Web Interface, so the system will integrate
with the phone. For more information, refer to Installing Polycom HDX Software
and Options and the Release Notes for Polycom HDX Systems, available by
navigating to your system from the
If a Polycom SoundStructure™ C-Series digital mixer is already connected to the
Polycom HDX system or Polycom RealPresence Group system, you cannot
connect the SoundStation IP 7000 phone to it. If you connect the phone, the
message "Daisy-Chaining Error: Unsupported link. Contact IT Manager" appears.
When you connect the phone to the Polycom HDX system or Polycom
RealPresence Group system, you need the Polycom Microphone Array Cable,
which is the cable used to connect your Polycom Microphone Array to the
Polycom HDX system or Polycom RealPresence Group system.
Only a single SoundStation IP 7000 phone can be connected to a Polycom HDX
system or Polycom RealPresence Group system. Additionally, up to two Polycom
Microphone Arrays can be daisy-chained with the phone in any order using
Polycom Microphone Array Cables. When connected to a Polycom RealPresence
Group 300 or 500 system, only one Polycom Microphone Array can be
daisy-chained with the phone in any order using Polycom Microphone Array
Cables.
To connect the SoundStation IP 7000 phone to the Polycom HDX system or
Polycom RealPresence Group system:
1. Disconnect the Polycom Microphone Array Cable from the Polycom
HDX system or Polycom RealPresence Group system.
If you have an additional Polycom Microphone Array Cable, leave the
existing Polycom Microphone Arrays (up to two with Polycom HDX
systems and Polycom RealPresence Group 700 system only) connected to
the Polycom HDX system or Polycom RealPresence Group system and use
the additional cable to connect the phone to the existing Polycom
Microphone Array.
Integrating the SoundStation IP 7000 Phone
Video Support Web page.
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