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Table of Contents

   Related Manuals for NEC ElectraElite 48

   Summary of Contents for NEC ElectraElite 48

  • Page 2 YSTEM ARDWARE ANUAL Stock Number 750376 Issue 6 (Series 8000)
  • Page 4 NEC America, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc.
  • Page 6: Hardware Requirements

    Preface Congratulations! You have purchased the NEC Electra Elite System. ENERAL NFORMATION The Electra Elite 48 system is a feature-rich key system that provides over 200 features including Computer Telephony Integration, Least Cost Routing, Uniform Call Distribution, ISDN-PRI Voice Trunks, ISDN-BRI Voice Trunks, T1, LAN/KTS Cabling Integration.
  • Page 7 Chapter 5 – Installing Electronic Telephone Units Chapter 5 contains instructions for installing the ETUs in the KSU. Chapter 6 – Installing Electra Elite Multiline Terminals Chapter 6 describes each available terminal that can be used with the Electra Elite 48 system and provides installation instructions. Chapter 7 –...
  • Page 8 Elite ACD Plus Installation Manual (Stock Number 750359) This manual provides general information about the Elite ACD Plus features, installation procedures and feature programming. The NEC Elite ACD Plus is an Automatic Call Distribution card that supports up to 40 agents and 12 supervisors at one time.
  • Page 9 THIS PAGE INTENTIONALLY LEFT BLANK...
  • Page 10 Regulatory Information...
  • Page 12 Regulatory Information GENERAL Established Federal Communications Commission (FCC) rules permit this INFORMATION telephone system to be directly connected to the telephone network. A jack is provided by the telephone company. Jacks for this type of customer provided equipment are not provided on party lines or coin lines. When the telephone company makes changes in its technical operations and procedures that affect the compatibility or use of the Electra Elite system, it is required to give adequate notice of the changes.
  • Page 13 Issue 6 Electra Elite The Facility Interface Code (FIC), Ringer Equivalent Number (REN), Service Order Code (SOC), and Jack for each interface ETU are listed in the following table: Table 1 FIC, REN, SOC, and Jack Types for Electra Elite System ETUs Trunk/Station ETU Type Jack BRT(4)-U( ) ETU...
  • Page 14 HEARING AID The NEC Multiline Terminals and NEC Single Line Telephones provided COMPATIBILITY for this system are hearing aid compatible. The manufacturer of other...
  • Page 15 REQUIREMENTS America, Inc. or by an authorized agent. The user must report the need for service to an NEC America, Inc. authorized agent or to NEC America, Inc. UL REGULATORY This equipment has been listed by Underwriters Laboratories and complies...
  • Page 16 Electra Elite Issue 6 INDUSTRY CANADA Industry Canada has established rules that permit this telephone system REQUIREMENTS to be directly connected to the telephone network. Prior to the connection or disconnection of this telephone system to or from the telephone network, the telephone company must be provided with the following information.
  • Page 17 Issue 6 Electra Elite The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Numbers of all the devices does not exceed 5.
  • Page 18 Electra Elite Issue 6 Table 2 Battery Types and Quantities for KSUs and ETUs (Continued) MIFA-U Nickel-Cadmium MIFM-U Nickel-Cadmium VMS(2)/(4)/(8)-U Nickel-Cadmium The Electra Elite 48 MBD-U10 Unit provides memory backup for approximately 21 days. The Ni-Cd battery should be replaced about every two years.
  • Page 19 Issue 6 Electra Elite PRODUCT PACKAGE LABELING CONTAINS NICKEL-CADMIUM BATTERY. BATTERY MUST RECYCLED DISPOSED OF PROPERLY. MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE. Ni-Cd CONTAINS SEALED LEAD BATTERY. BATTERY MUST BE RECYCLED. MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE. CONTAINS NICKEL-METAL HYDRIDE...
  • Page 20: Table Of Contents

    Table of Contents Chapter 1 Introduction Section 1 General Information ................ 1-1 Unique Design ................1-1 Section 2 Equipment Description ..............1-4 Equipment List ................1-4 Chapter 2 System Specifications Section 1 General Information ................ 2-1 Section 2 System Block Diagram ..............2-1 Section 3 Maximum System Capacities ............
  • Page 21 Issue 6 Electra Elite 4.5.2 Network ................2-11 4.5.3 Control ................2-11 4.5.4 Electra Elite Terminals and Equipment ......2-11 4.5.5 Electra Elite IPK and Series i Terminals and Equipment ................2-12 Dialing Specifications ..............2-13 4.6.1 Dial Pulse Address Signaling ..........2-13 4.6.2 Dual-Tone Multifrequency (DTMF) Address Signaling ..2-13 Battery Backup ................
  • Page 22 Electra Elite Issue 6 Section 5 Programming from a Multiline Terminal ........3-2 Section 6 Electra Elite 48 Remote PC Programming ........3-2 Remote Programming ..............3-2 Section 7 Determining Required Equipment ..........3-3 Station Equipment ...............3-3 Interface ETUs ................3-4 7.2.1 Determining Telephone and CO Port Numbers ....
  • Page 23 Issue 6 Electra Elite Removing the KSU Cover ............4-11 Securing Cables Using the Velcro Strap ........4-11 Wall Mounting the KSU ............. 4-12 3.4.1 Grounding Requirements ..........4-14 Rack Mounting the KSU ............4-15 Replacing the Power Supply Unit in the KSU ......4-16 Fuse Replacement ..............
  • Page 24 Electra Elite Issue 6 MBD-U10 Unit for B48-U10 KSU ..........5-6 3.3.1 Description ................ 5-6 3.3.2 Switch Settings ..............5-8 3.3.3 Connectors ................ 5-9 3.3.4 LED Indications ..............5-9 3.3.5 Replacing Memory Backup ..........5-10 MIFA-U( ) ETU ................5-11 3.4.1 Description ..............5-11 3.4.2 Installation ................
  • Page 25 Issue 6 Electra Elite 4.1.4 Jumpers ................5-17 4.1.5 LED Indications ..............5-18 4.1.6 Connectors ...............5-19 4.1.7 Connections ..............5-19 COI(4)/(8)-U( ) ETU ..............5-20 4.2.1 Description ..............5-20 4.2.2 Installation ................5-21 4.2.3 Switch Settings ..............5-21 4.2.4 LED Indications ..............5-21 4.2.5 Connectors ...............5-22 4.2.6 Connections ..............5-22 COIB(4)-U( ) ETU ..............
  • Page 26 Electra Elite Issue 6 4.5.2 Installation ................ 5-31 4.5.3 Switch Settings ..............5-31 4.5.4 LED Indications ..............5-31 4.5.5 Connectors ..............5-32 4.5.6 Connections ..............5-32 4.5.7 ETU Feature Chart ............5-33 COID(4)/(8)-U( ) ETU ..............5-34 4.6.1 Description ..............5-34 4.6.2 Installation ................
  • Page 27 Issue 6 Electra Elite IPT(4)/(8)-U( ) ETU ..............5-43 4.9.1 Description ...............5-43 4.9.2 Installation ................5-44 4.9.3 LED Indications ..............5-44 4.9.4 IPT(4)-U( ) to IPT(8)-U( ) ETU Conversion ......5-45 4.9.5 Connectors ...............5-45 4.9.6 Switch S1 .................5-46 4.9.7 Connections ..............5-46 4.10 PRT(1)-U( ) ETU ............... 5-47 4.10.1 Description ..............5-47 4.10.2...
  • Page 28 Electra Elite Issue 6 5.1.3 Switch Settings ............... 5-56 5.1.4 LED Indications ..............5-57 5.1.5 Connectors ..............5-57 CTI/VP(4)/(8)/(12)/(16)-U( ) ETU ..........5-58 5.2.1 Description ..............5-58 5.2.1.1 System Board Components ......5-60 5.2.1.2 Daughter Board Components ......5-62 5.2.1.3 Port Expansion Board ........5-63 5.2.2 Installation ................
  • Page 29 Issue 6 Electra Elite 5.5.4 LED Indications ..............5-74 5.5.5 Connectors ...............5-74 5.5.6 Installation Precautions ............5-75 VMS/FMS/CMS( )-U30 ETU ............. 5-76 5.6.1 Description ..............5-76 5.6.2 Installation ................5-76 5.6.3 Upgrade EliteMail VMS(2)/(4)-U30 ETU to 8 ports ................5-77 5.6.4 Upgrade EliteMail Limited FMS(2)/(4)-U30 to 8-ports ................5-78 5.6.5 Switch Settings ..............5-78...
  • Page 30 Electra Elite Issue 6 5.9.2 Specifications ..............5-86 5.9.3 Cabling ................5-87 5.9.4 Installing the VDH2(8)-U( ) ..........5-90 5.9.5 Switch Settings and Jumpers .......... 5-90 5.9.6 LED Indications ..............5-91 5.9.7 Connectors ..............5-92 5.10 VMS(2)/(4)/(8)-U( ) ETU ............5-94 5.10.1 Description ..............
  • Page 31 Issue 6 Electra Elite CCH(4)-U( ) ETU ..............5-108 6.3.1 Description ..............5-108 6.3.2 Installation ..............5-108 6.3.3 Switch Settings ..............5-109 6.3.4 LED Indications ..............5-109 6.3.5 Connectors ..............5-110 6.3.6 Connections ..............5-110 ECR-U( ) ETU ................. 5-111 6.4.1 Description ..............5-111 6.4.2 Installation ..............5-112 6.4.3 LED Indications ..............5-112 6.4.4...
  • Page 32 Electra Elite Issue 6 Chapter 6 Installing Electra Elite Multiline Terminals Section 1 General Information ................ 6-1 Section 2 Multiline Terminals ................6-1 DTP-2DT-1 TEL ................6-1 DTU-8-1 TEL ................6-2 DTU-8D-2 TEL ................6-3 DTU-16-1 TEL ................6-4 DTU-16D-2 TEL ................6-5 DTU-32-1 TEL ................6-6 DTU-32D-2 TEL ................6-7 DCU-60-1 CONSOLE ..............6-8 Section 3...
  • Page 33 Issue 6 Electra Elite 10.2 Connecting the Telephone Cords ..........6-21 10.3 Applying Power to the Base Unit ..........6-22 term® Section 11 Installing D Handset Cordless Terminal ......6-23 11.1 Selecting an Installation Location ..........6-23 11.2 Connecting the Telephone Cord ..........6-23 11.3 Applying Power to the Base Unit ..........
  • Page 34 Electra Elite Issue 6 APA-U Unit (Analog Port Adapter) ..........7-13 3.3.1 Installing APA-U Unit on any DTP/DTU Multiline Terminal except DTP-2DT-1 and DTP-16HC-1 ....7-13 3.3.2 Switch Settings ..............7-14 3.3.3 Connecting Cables on the APA-U Unit ......7-15 APR-U Unit (Analog Port Ringer) ..........7-16 3.4.1 Installing APR-U Unit on any DTP/DTU Multiline Terminal but DTP-2DT-1/DTP-16HC-1.
  • Page 35 Issue 6 Electra Elite PCT( )-U( ) Unit (PC Telephony Board) ........7-34 3.9.1 Connecting a MIC/Line-In ..........7-35 3.10 SLT(1)-U( ) ADP (Single Line Telephone) ......... 7-35 3.10.1 Connecting the SLT(1)-U( ) ADP to the System ....7-35 3.10.2 Wall Mounting the SLT(1)-U( ) ADP .........7-37 3.11 VDD-U Unit (Voice/Data Unit for Digital Terminals) ....
  • Page 36 Electra Elite Issue 6 term Chapter 8 Installing Electra Elite IPK and D Series i Equipment Section 1 General Information ................ 8-1 Section 2 Multiline Terminals ................8-1 DTR-2DT-1 TEL ................8-1 DTH/DTR-8-1 TEL ...............8-2 DTH/DTR-8D-1 TEL ..............8-3 DTH/DTR-16D-1 TEL ..............8-4 DTH/DTR-32D-1 TEL ..............8-5 DCR-60-1 CONSOLE ..............8-6 Section 3...
  • Page 37 Issue 6 Electra Elite 11.2 Installing the Base Cover to the Wall ......... 8-21 11.3 Installing Base Cover on a Switch Box ........8-25 11.4 Installing Telephone Using WM-R Unit ........8-26 Section 12 Installing DTH/DTR Optional Equipment ........8-27 Section 13 Preparing DTH/DTR Multiline Terminal for Adapter Installation ..............8-28 Section 14 Installation Procedures ..............8-31 14.1...
  • Page 38 Electra Elite Issue 6 Section 3 Connecting an Electra Professional Multiline Terminal to the Electra Elite 48 System ............9-2 Modular Terminal Connections ...........9-2 3.1.1 Connecting Multiline Terminals, Attendant Add-On Consoles, and SLT Adapters ......9-2 Attach a Multiline Terminal to the System ........9-3 Section 4 Installing Ancillary Device Adapter in the Multiline Terminal ..............
  • Page 39 Issue 6 Electra Elite 4.2.3 Reset ................10-6 Flowcharts ................. 10-6 No Internal Dial Tone to any Multiline Terminal or SLT ....10-7 No LED or Display Indications on any Multiline Terminal ....10-8 Radio Frequency Interference (RFI) ..........10-9 No or Intermittent CO/PBX Ring ...........10-10 Call Dropping ................10-11 No Outside Dial Tone Access ............10-12 CO/PBX Dialing Problem: Cannot Dial Out on CO .......10-13...
  • Page 40 List of Figures Figure 1-1 System Configuration Example ..............1-3 Figure 2-1 System Block Diagram ................. 2-3 Figure 2-2 Connecting the ESI to the Multiline Terminal Using Twisted 2-Pair Cable ................. 2-7 Figure 3-1 Telephone and CO Port Numbering Example ..........3-5 Figure 4-1 Typical Full MDF Layout ................
  • Page 41 Issue 6 Electra Elite Figure 4-19 Connecting the External Power Cables to the PSU ........4-23 Figure 4-20 Installing the KSU Cover ................4-23 Figure 5-1 KSU ETU Slots .....................5-1 Figure 5-2 Wrist Strap Grounding ..................5-2 Figure 5-3 Handling an ETU ..................5-3 Figure 5-4 Safety Precautions when Setting Switches on an ETU ........5-3 Figure 5-5...
  • Page 42 Electra Elite Issue 6 Figure 5-25 DTI-U( ) ETU ....................5-39 Figure 5-26 DTI-U( ) ETU Connector ................5-42 Figure 5-27 IPT(8)-U( ) ETU ..................5-43 Figure 5-28 IPT(4)/(8)-U( ) ETU Connections ............... 5-46 Figure 5-29 PRT(1)-U( ) ETU ..................5-47 Figure 5-30 PRT(1)-U( ) ETU Connector ..............
  • Page 43 Issue 6 Electra Elite Figure 5-51 VDH2(8)-U( ) ETU ..................5-89 Figure 5-52 VDH2(8)-U( ) ETU Connectors ..............5-89 Figure 5-53 VDH2(8)-U( ) LED Indications ..............5-91 Figure 5-54 Cable Connection Comparison ..............5-93 Figure 5-55 VMS( )-U( ) ETU ..................5-96 Figure 5-56 ACD(8)-U( ) ETU ..................5-100 Figure 5-57 BSU(2)-U( ) ETU ..................5-103 Figure 5-58...
  • Page 44 Electra Elite Issue 6 Figure 6-13 Connecting the Line Cord and AC Adapter when Installing a DCU Attendant Console ..........6-12 Figure 6-14 DCU Attendant Console and Multiline Terminal ........6-13 Figure 6-15 Adjusting the DTU/DTP LCD ..............6-13 Figure 6-16 Installing Line Card and Plastic Panel on DTU/DTP Multiline Terminal ..
  • Page 45 Issue 6 Electra Elite Figure 7-2 Unlocking Tab ....................7-2 Figure 7-3 Releasing Right Tab ..................7-3 Figure 7-4 Removing Bottom Cover ................7-3 Figure 7-5 Removing Base Plate Dummy End ..............7-4 Figure 7-6 Cutting Dummy End in Half ................7-4 Figure 7-7 Installing Adapter in Connector 1 ..............7-5 Figure 7-8 Installing Dummy End B ................7-5 Figure 7-9...
  • Page 46 Electra Elite Issue 6 Figure 7-28 Connecting the RS-232C Cable to the CTA-U Unit on the Multiline Terminal ............7-22 Figure 7-29 CTU(C)-U Unit ................... 7-23 Figure 7-30 CTU(S)-U Unit .................... 7-24 Figure 7-31 DBM(B)-U( ) and DBM(E)-U( ) Message Display Boards ......7-25 Figure 7-32 Maximum Display Indications ..............
  • Page 47 Issue 6 Electra Elite Figure 7-52 Attaching the Base Plate to the Wall ............7-41 Figure 7-53 Wall Mounting Using a Modular Jack ............7-41 Figure 7-54 Plugging in the Line Cord Using a Wall Jack ..........7-42 Figure 7-55 Plugging in the Line Cord Using a Modular Jack ........7-42 Figure 7-56 Attaching the Bottom Tabs of the Multiline Terminal to the Base Cover ..................7-43...
  • Page 48 Electra Elite Issue 6 Figure 8-10 Leading Line Cord on a DTH/DTR Terminal ..........8-9 Figure 8-11 Joining DCR Console to a Terminal ............8-10 Figure 8-12 Connecting the Line Cord and AC Adapter When nstalling a DCR Attendant Console ............8-11 Figure 8-13 DCR Attendant Console and Multiline Terminal ........
  • Page 49 Issue 6 Electra Elite Figure 8-35 Installing WM-R Unit on the Wall ...............8-26 Figure 8-36 Installing Telephone on WM-R Unit ............8-27 Figure 8-37 Raising the Base Plate ................8-28 Figure 8-38 Removing the DTH/DTR Base Plate ............8-29 Figure 8-39 Modifying Base Cover ................8-30 Figure 8-40 AC-R Unit ....................8-31 Figure 8-41...
  • Page 50 Electra Elite Issue 6 Figure 8-60 Installing and Anchoring Headset .............. 8-47 Figure 8-61 Connecting the RS-232C Cable to the CT(A)-R Unit on the Multiline Terminal ............8-47 Figure 8-62 Removing Key Unit ..................8-48 Figure 8-63 Installing Key Unit ..................8-49 Figure 9-1 Modular Terminal Connections for Multiline Terminals and Attendant Add-On Consoles ................
  • Page 51 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK xxxii List of Figures...
  • Page 52 List of Tables Table 1 FIC, REN, SOC, and Jack Types for Electra Elite System ETUs...... 2 Table 2 Battery Types and Quantities for KSUs and ETUs..........6 Table 2-1 List of Abbreviations ..................2-1 Table 2-2 Maximum System Capacities ................. 2-4 Table 2-3 Multiline Terminal Loop Resistance and Cable Length .........
  • Page 53 Issue 6 Electra Elite Table 5-8 COI(4)/(8)-U( ) ETU Default Switch Settings ..........5-21 Table 5-9 COI(4)/(8)-U( ) ETU LED Indications ............5-21 Table 5-10 COIB(4)-U( ) ETU Default Switch Settings ...........5-24 Table 5-11 COIB(4)-U( ) ETU LED Indications ...............5-24 Table 5-12 COIB(4)-U20 ETU Default Switch/Jumper Settings ........5-27 Table 5-13 COIB(4)-U20 ETU LED Indications ..............5-28...
  • Page 54 Electra Elite Issue 6 Table 5-34 Configuration Support Table ................. 5-72 Table 5-35 FMS(2)/(4)/(8)-U( ) ETU Switch Settings ............5-73 Table 5-36 FMS DIP Switch Functions ................5-73 Table 5-37 FMS(2)/(4)/(8)-U( ) ETU LED Indications ............. 5-74 Table 5-38 Switch Settings for EliteMail VMS/FMS/CMS-U30 ETU ....... 5-79 Table 5-39 Jumper Settings ....................
  • Page 55 Issue 6 Electra Elite Table 7-3 APA-U Unit Switch Settings for SW3 ............7-15 Table 7-4 APR-U Unit Switch Settings for SW1 and SW3 ..........7-19 Table 7-5 HFU-U Unit Switch Settings ................7-33 Table 8-1 AD(A)-R Unit Switch Settings ...............8-34 Table 8-2 AD(A)-R Cable Connections .................8-39 Table 8-3 AP(A)-R/AP(R)-R Unit Switch Settings ............8-42...
  • Page 56 Chapter 1 Introduction 1st Tab...
  • Page 58: Chapter 1 Introduction

    Introduction Chapter 1 ECTION ENERAL Unique Design NFORMATION The Electra Elite 48 system is a powerful key system that meets the ever changing business communications demands of today. Unique compact design allows it to be easily and quickly installed. Electra Elite 48 is a feature-rich system that provides telephone functions and supports advanced features such as: Automatic Number Indication (ANI)/Caller ID Automatic Route Selection (ARS)
  • Page 59: Figure 1-1 System Configuration Example

    Issue 6 Electra Elite PC Attendant Console Unified Messaging Uniform Call Distribution (UCD) Voice over Internet Protocol (VoIP) Wireless Optional 33.6 kbps Modem for Remote Programming and Maintenance The Electra Elite 48 system offers a variety of compatible Multiline Terminals that are available in 8-line, 16-line, and 32-line capacities and offered as display and non-display terminals.
  • Page 60 Electra Elite Issue 6 Wireless PS II External Speakerphone External Speaker ZT II Least Cost Routing Computer Telephony Integration ElectraMail CTI (Unified Messaging) Single Line Telephone Electra Elite Multiline Terminal term Series E Multiline Terminal term Series i Multiline Terminal (DTR) Electra Elite IPK Multiline Terminal (DTH) Message Display Board...
  • Page 61: Equipment Description

    Issue 6 Electra Elite ECTION QUIPMENT Equipment List ESCRIPTION The following table lists all equipment used with the Electra Elite 48 system. The equipment name, a description of the equipment, and the KSU quantities allowed for each unit are included. The list is arranged alphabetically by category.
  • Page 62 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities The MBD-U10 Unit contains a 32-bit microprocessor that has 1 MBD per system overall control of the system. This ETU communicates with the 4 PBR circuits interface boards and supports up to 48 ports (five interface cards). 16 voice mail ports The first IF slot (S1) is built-in on this board and is designated as an (analog)
  • Page 63 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities Electrical fuses (posistors) are built into this ETU. This unit supports four outside (CO/PBX) lines and provides circuitry for ring detection, holding, and dialing. The outside lines must be Loop Start DTMF trunks. 4 ETUs COI(4)-U( ) ETU This ETU is installed in slots S3~S6 in the B48-U10 KSU.
  • Page 64 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities This ETU can function the same as the COI(4)-U( ) or COID(4)-U( ) ETU to provide Central Office interface. This ETU has transmit and receive pad controls.. When ETU is set for COID mode, Loop Start trunks and Caller ID trunks are supported.
  • Page 65 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities The Central Office Caller ID ETU detects Caller ID signals from the central office and sends caller identification to the MBD-U10 Unit. Electrical fuses (posistors) are built into this ETU. This unit provides loop start DTMF trunks only and supports four outside (CO/PBX) lines.
  • Page 66 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities The Digital Trunk Interface ETU terminates Fractional T1 (16 DS-0 channels) lines. This ETU contains circuitry for outside ring detection, holding, dialing, control function, Tie line (E&M), and DID signaling. Only the DTI-U30 ETU supports K-CCIS common channel signaling.
  • Page 67 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities The Integrated Service Digital Network (ISDN) - Primary Rate Interface (PRI) is a Public Switched Telephone Network (PSTN) service that provides 16B channels and a D channel (16B + D) for voice call trunking.
  • Page 68 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities The Doorphone interface ETU allows four DP-D-1A Doorphones to be connected. Two simultaneous calls are allowed, and four Door DPH(4)-U( ) ETU 1 ETU Lock Release relays are provided. This ETU is installed in slots S3~S6 in the B48-U10 KSU. The Electronic Station Interface ETU contains eight circuits.
  • Page 69 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities The Voice Data Hub ETU allows integration of both Terminal and 10Base-T cables for local area network (LAN) into the same cable 3 ETUs (10Base-T and 10Base-2 are supported). VDH2(8)-U( ) ETU 24 extensions This ETU is installed in slots S2~S7 in the B48-U10 KSU.
  • Page 70 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities The External Control Relay ETU provides common audible tone signaling using relay contacts for external ringing equipment and an audible output for external paging systems. Four External Tone ECR-U( ) ETU 1 ETU Ringer Control relays, one Night Chime relay, three External Paging relays, and two General Purpose relays are provided.
  • Page 71 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities This Single Line Telephone is a fully modular terminal with a flash key, Redial key, 3-level receive volume control, 2-level ring volume control, data jack, message waiting lamp, and eight programmable DTP-1HM-1 TEL Feature/Speed Dial keys.
  • Page 72 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities This digital Multiline Terminal has eight programmable line keys (each with a 2-color LED), built-in speakerphone, a Large LED to indicate incoming calls and messages, headset jack, and DTP-8D-1 TEL compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, DTU-8D-2 TEL CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 73 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities This digital Multiline Terminal has 32 programmable line keys (each with a 2-color LED), a built-in speakerphone, a Large LED to DTP/DTU-32-1 TEL indicate incoming calls and messages, headset jack, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 74 Electra Elite Issue 6 KSU Maximum Equipment Name Description Quantities This terminal is a fully modular instrument with tilt stand, eight Flexible Line keys (each with 2-color LED), eight function keys, ETW-8-1/2 TEL built-in speakerphone, ADA compatibility, and a large LED to indicate incoming calls and messages.
  • Page 75 Terminal. This Analog Port adapter without ringer is the interface used to install a Single Line Telephone, Modem, Credit Card Reader, Wireless Headset, NEC VoicePoint/VoicePoint Plus Conferencing AP(A)-R Unit unit, or other compatible Analog device. This adapter can be installed on any DTH/DTR Multiline Terminal except DTR-2DT-1 TEL.
  • Page 76: Figure 7-48 Vdd-u Unit

    This adapter can be installed on any DTP or DTU Multiline Terminal except DTP-2DT-1 TEL, DTP-16HC-1 TEL, or Cordless terminals. NEC PC Telephony Board (TAPI) with a Coreline interface. The VDD-U Unit is built into the PCT(C)-U( ) so that this unit can connect directly to the VDH2(8)-U( ) ETU.
  • Page 77 Issue 6 Electra Elite KSU Maximum Equipment Name Description Quantities This Wall Mount Unit is used to mount any DTH/DTR Multiline Terminal except DTR-2DT-1 TEL to the wall and connects to the back of the Multiline Terminal. WM-R Unit This unit is required when an AD(A)-R, AP(A)-R, AP(R)-R or CT(A)-R Unit is installed.
  • Page 78 Chapter 2 System Specifications 2nd Tab...
  • Page 80: Chapter 2 System Specifications

    System Specifications Chapter 2 ECTION ENERAL This chapter provides technicians with detailed specifications for the NFORMATION Electra Elite 48 system. The technician should review this information carefully before installing the system. ECTION YSTEM LOCK Figure 2-1 System Block Diagram shows the ETUs that can be installed in IAGRAM the KSU and the number of channels supported when the ETU is installed.
  • Page 81 Issue 6 Electra Elite Table 2-1 List of Abbreviations (Continued) Abbreviation Description Digital Trunk Interface External Control Relay Electronic Station Interface HDLC High Level Data Link Control Handsfree Unit Internet Protocol Trunk for VoIP ISDN Integrated Services Digital Network K-CCIS Key-Common Channel Interoffice Signaling Local Area Network Microphone...
  • Page 82 Electra Elite Issue 6 Package Control Path Voice Path (HDLC) (PCM Highway) Analog SLI(4)/(8) COI(4)/(8) CO Line COIB(4)/(8) COI/COID Line OPX(2) AMP/SPK Audio CO Line with COID(4)/(8) Relay Caller ID DPH(4) ZT II for Wireless BSU(2) Tape Recorder BRT(4) AD(A) ISDN Basic DTH/DTR AP(A)
  • Page 83: Maximum System Capacities

    Issue 6 Electra Elite ECTION AXIMUM YSTEM System capacities are shown in Table 2-2 Maximum System Capacities. APACITIES Table 2-2 Maximum System Capacities Item B48-U10 KSU Item B48-U10 KSU ACD(8)-U( ) ETU term PS II ADA-U Unit DTI-U( ) ETU 1 (S7000) 4 (S8000) AD(A)-R Unit...
  • Page 84: System Requirements And Specifications

    Electra Elite Issue 6 Table 2-2 Maximum System Capacities (Continued) Item B48-U10 KSU Item B48-U10 KSU VRS(4)-U( ) ETU term Cordless II term Handset Cordless ZT II Only one VMS, one FMS, one CMS or one CTI/VP can be installed in the system. ECTION YSTEM EQUIREMENTS AND...
  • Page 85 Issue 6 Electra Elite Maximum Feet Maximum Feet Maximum by Twisted by Twisted Loop Terminal or Adapter 1-Pair Cable 2-Pair Cable Resistance (Ohms) 24 AWG 24 AWG DTP-16-1 TEL DTU-16-1 TEL DTP-16D-1 TEL DTU-16D-2 TEL DTH-16D-1 TEL 1000 DTR-16D-1 TEL DTP-16HC-1 TEL 1083 DTP-32-1 TEL...
  • Page 86: Table 2-4 Cable Connection Between The Analog Port

    Electra Elite Issue 6 Twisted 2-Pair Cable RJ11 Multiline Terminal Figure 2-2 Connecting the ESI to the Multiline Terminal Using Twisted 2-Pair Cable Table 2-4 Cable Connection Between the Analog Port and the Single Line Equipment Maximum Loop Resistance Connected Equipment Cable (24 AWG) from Connected Equipment to Telephone...
  • Page 87: Cabling Precautions

    Issue 6 Electra Elite Table 2-6 Cabling Requirements Connected Equipment Cable External Amplifier Hi-Fi Shielded Audio Cable Music on Hold and Background Hi-Fi Shielded Audio Cable Music Sources Table 2-7 Zone Transceiver II Range Connected Equipment Range ZT II-U Unit without ACA-U Unit 3000 feet ZT II-U Unit with ACA-U Unit 16,404 feet...
  • Page 88: Power Requirements

    Electra Elite Issue 6 Power Requirements 4.3.1 Power Supply Inputs The AC input requirements for the Electra Elite 48 system are listed below. AC Input (P64-U10 PSU) 117 Vac ± 10% 60 Hz ± 10% Single Phase 2.5A circuit A dedicated outlet, separately fused and grounded 4.3.2 Power Supply Consumption The power consumption for the Electra Elite 48 system is...
  • Page 89: Outside Line Types

    Issue 6 Electra Elite Do not use slow blow fuses. Replace with a fuse of the same type and rating. Outside Line Types The following outside lines can be used with the Electra Elite 48 system. 2-wire, Loop Start or Ground Start Trunks 2-wire, 2-way DID Lines (Dial Pulse or DTMF) 4-wire, E&M Tie Lines (Type I or V, Dial Pulse, or DTMF) Digital Trunk FT1 (Loop Start, Ground Start, Tie Line E&M, or...
  • Page 90: Network

    Electra Elite Issue 6 4.5.2 Network Time Division Multiplexing allows transmission separate data, voice and/or video simultaneously over one communications medium. The Electra Elite 48 system specifications used for switching, clock, data bus, and timeframe are shown below. TDM Switching: PCM (μ...
  • Page 91: Electra Elite Ipk And Series I Terminals And Equipment

    Issue 6 Electra Elite Ring Signal: 56 Vac RMS @ 20 Hz SLT(1)-U( ) ADP Standard 2500 Set: 500 type network Nominal Current: 30 mA Ring Signal: 56 Vac RMS @ 20 Hz APA-U Unit Standard 2500 Set: 500 type network Nominal Current: 30 mA APR-U Unit...
  • Page 92: Dialing Specifications

    Electra Elite Issue 6 AP(A)-R Unit Standard 2500 Set: 500 type network Nominal Current: 30 mA AP(R)-R Unit Standard 2500 Set: 500 type network Nominal Current: 30 mA Ring Signal: 56 Vac RMS @ 20 Hz Dialing Specifications 4.6.1 Dial Pulse Address Signaling Dial Pulse Address Signaling uses dial pulses to signal the equipment.
  • Page 93: Battery Backup

    Issue 6 Electra Elite Duration of Dual Frequency Signal: 110 ms. default/60 ms. minimum Interdigital Time: 80 ms. default/70 ms. minimum Nominal High Group Frequencies (Hz) 1209 1336 1477 Nominal Low Group Frequencies (Hz) Battery Backup The Electra Elite 48 system has two battery backup functions: one for system backup and one for memory backup.
  • Page 94 Electra Elite Issue 6 Table 2-10 Weights and Dimensions Shipping Unit Height Width Depth Weight* 5.6 oz 3.61” 6.87” 4.2” AC-R Unit (158 g) (92 mm) (175mm) (107 mm) 22.5 oz 3.4” 4.2” 5.2” ACA-U Unit (638 g) (86 mm) (107 mm) (133 mm) 6.4 lbs**...
  • Page 95 Issue 6 Electra Elite Shipping Unit Height Width Depth Weight* 9.5 oz 2.4” 4.3” 4.4” CTU(C)-U Unit (270 g) (60 mm) (110 mm) (112 mm) 9.5 oz 2.4” 4.3” 4.4” CTU(S)-U Unit (270 g) (60 mm) (110 mm) (112 mm) 74.4 oz 2.75”...
  • Page 96 Electra Elite Issue 6 Shipping Unit Height Width Depth Weight* DTP-16-1 TEL 41 oz 4.8” 7.8” 9.3” DTU-16-1 TEL (1162 g) (123 mm) (197 mm) (235 mm) DTP-16D-1 TEL 43.5 oz 4.8” 7.8” 9.3” DTU-16D-2 TEL (1233 g) (123 mm) (197 mm) (235 mm) DTH-16D-1 TEL...
  • Page 97 Issue 6 Electra Elite Shipping Unit Height Width Depth Weight* 12.1 oz 1.97” 9.47” 7.68” MIFA-U( ) ETU (343 g) (50 mm) (240 mm) (195 mm) 12.3 oz 1.97” 9.47” 7.68” MIFM-U( ) ETU (349 g) (50 mm) (240 mm) (195 mm) 13.4 oz 1.97”...
  • Page 98: External Equipment Interface

    Electra Elite Issue 6 External Equipment Interface Input signal levels, impedance, contact ratings, and connector types are listed for externally connected equipment. 4.9.1 Music on Hold/Station Background Music Auxiliary Input: 0.6V PPS Signal Level 600 Ω Input Impedance: 4.9.2 External Paging (Audio) Output Power: -10 dBm Signal Level 600 Ω...
  • Page 99: Audible And Visual Indications

    Issue 6 Electra Elite 4.10 Audible and Visual Indications The tables in this section provide the audible and visual indications used in the Electra Elite 48 systems. 4.10.1 Tone Patterns Tones are used in the Electra Elite 48 systems to inform the station user of various functions of the systems such as, dial tone, busy tone, or ringback tone.
  • Page 100: Table 2-11 Tone Patterns

    Electra Elite Issue 6 Table 2-11 Tone Patterns Frequency System Tone Intermit (Hz) Cycle (Fixed) (Default) (Fixed) 0.5 sec Busy Tone 480/620 60 IPM 0.5 sec 0.5 sec Call Waiting Tone 60 IPM 0.5 sec 0.25 sec Second Dial Tone 350/440 120 IPM 0.25 sec...
  • Page 101: Table 2-12 Multiline Terminal Led Flash Pattern

    Issue 6 Electra Elite Table 2-12 Multiline Terminal LED Flash Pattern Condition Color Flash Patterns I-Use Green Busy Incoming Call I-Hold Green Call Hold Hold Recall Green Transfer Recall Green Live Monitoring Mode Green Message Waiting on Line Key Microphone ON (Electra Elite IPK/Series i) I-Use ICM Incoming Call...
  • Page 102 Chapter 3 Hardware Requirements 3rd Tab...
  • Page 104: Chapter 3 Hardware Requirements

    Hardware Requirements Chapter 3 ECTION ENERAL The technician should be familiar with the Electra Elite 48 system before NFORMATION attempting to install it. Review this chapter carefully. ECTION ROGRAMMING Two programming positions are available in the Electra Elite 48 system. TATIONS Station equipment that is connected to the first ESI(8)-U( ) ETU is automatically set as a programming position and must be a display...
  • Page 105: Programming From A Multiline Terminal

    Issue 6 Electra Elite ECTION ROGRAMMING FROM Programming for the Electra Elite 48 system is accomplished through PC ULTILINE ERMINAL Programming. As an added convenience, programming for the system can be accomplished using Electra Elite or Electra Professional Multiline Terminals with LCD. Multiline Terminal programming should be used after the system is installed and any initial assignments are made.
  • Page 106: Determining Required Equipment

    Electra Elite Issue 6 ECTION ETERMINING To determine equipment type and quantity to be installed, the technician EQUIRED QUIPMENT must be familiar with available station equipment and interface ETUs. Station Equipment The station equipment that can be installed with the Electra Elite 48 system is listed below.
  • Page 107: Interface Etus

    Issue 6 Electra Elite Equipment Description DTR-4R-1 TEL term Cordless II Terminal with DTU-4R-1 TEL term Cordless Lite Terminal with LCD ETW-8-1/2 TEL 8-line Multiline Terminal without LCD ETW-16DC-1/2 TEL 16-line Multiline Terminal with ETW-16DD-1/2 TEL 16-line Multiline Terminal with ETW-24DS-1/2 TEL 24-line Multiline Terminal with ETW-4R-1(BK) TEL...
  • Page 108: Determining Telephone And Co Port Numbers

    Electra Elite Issue 6 7.2.1 Determining Telephone and CO Port Numbers Telephone and CO Ports numbers are provided with the Electra Elite 48 system. Port numbers are used to count station numbers trunk numbers when programming System Data. The example below indicates how the CO and trunk numbers can be used.
  • Page 109: Determining The Number Of Required Interface Etus

    Issue 6 Electra Elite 7.2.2 Determining the Number of Required Interface ETUs Table 3-1 Number of Required Interface ETUs indicates each feature and the associated hardware necessary for the operation of the feature. Table 3-1 Number of Required Interface ETUs Maximum Required Required...
  • Page 110 Chapter 4 Installing the KSU 4th Tab...
  • Page 112: Chapter 4 Installing The Ksu

    Installing the KSU Chapter 4 ECTION ENERAL This chapter provides the information necessary to install the KSU for the NFORMATION Electra Elite 48 system. The technician should be familiar with this section before installing any equipment. ECTION REPARATION MDF/IDF Plan the installation before actually installing the system. Advanced ONSTRUCTION planning minimizes installation time, cost, and disruption of the customer business activities.
  • Page 113: Selecting The Best Location For Proper Installation

    Issue 6 Electra Elite The information obtained at the customer site permits the installer to partially assemble the MDF before installing it at the customer premise. This reduces installation time and downtime at the customer site. Selecting the Best Location for Proper Installation 2.3.1 Selecting the KSU Installation Site When a site is selected for the installation of the KSU,...
  • Page 114: Selecting A Permanent Mdf Location

    Electra Elite Issue 6 2.3.2 Selecting a Permanent MDF Location When selecting a permanent site for the MDF, the technician may encounter some of the following situations. Space is Limited but must be used. The available space may have one or more environmental hazards.
  • Page 115: Figure 4-1 Typical Full Mdf Layout

    Issue 6 Electra Elite Both the MDF and the IDF use standard bridging clips for each terminal block. The bridging clips mate the left half of the terminal block (terminated cable run) to the right half of the terminal block (crossconnection wire) to the terminal block (crossconnection wire).
  • Page 116 Electra Elite Issue 6 Table 4-1 MDF Cable Connections COI, Station Station COI/ COIB, MDF Pin Running DTI/ Cable Cable COID Cable COID AMPHENOL 1 WH–BL — — — — — — — — — — — BL–WH — — —...
  • Page 117 Issue 6 Electra Elite Table 4-1 MDF Cable Connections (Continued) COI, Station Station COI/ COIB, MDF Pin Running DTI/ Cable Cable COID Cable COID YL–OR TA-1 ZT II DP 1 Zone 3 OR–YL — TB-1 YL–GN RA-1 DP 2 Zone 2 GN–YL RB-1 YL–BR...
  • Page 118 Electra Elite Issue 6 Table 4-1 MDF Cable Connections (Continued) COI, Station Station COI/ COIB, MDF Pin Running DTI/ Cable Cable COID Cable COID AMPHENOL 2 WH–BL — ZT II DP 1 Zone 3 BL–WH — — WH–OR — DP 2 Zone 2 OR–WH —...
  • Page 119 Issue 6 Electra Elite Table 4-1 MDF Cable Connections (Continued) COI, Station Station COI/ COIB, MDF Pin Running DTI/ Cable Cable COID Cable COID YL–OR — — — — — — — — — — — — — — OR–YL —...
  • Page 120: Power Failure Transfer

    Electra Elite Issue 6 Power Failure Transfer The Power Failure Transfer relay is located in the KSU. When selecting a Single Line Telephone for power failure transfer, make sure it matches the CO line dialing type (10 pps, 20 pps, or DTMF) where it is connected.
  • Page 121: Installing The Ksu

    Issue 6 Electra Elite ECTION The compact design of the Electra Elite 48 KSU provides easy installation. NSTALLING THE The KSU is wall mounted only. Before installing the system; observe the following precautions. Ensure that the Power Supply Unit (PSU) is OFF and that the power cord is disconnected from the AC outlet.
  • Page 122: Removing The Ksu Cover

    Electra Elite Issue 6 Removing the KSU Cover The front cover must be removed to access the battery, cables, and ETU slots. Loosen the screws near the bottom of the KSU. Do not remove screws from the unit. Pull the front cover off toward you. Figure 4-4 Removing the Cover of the KSU Securing Cables Using the Velcro Strap When attaching the amphenol cables to the side of the KSU, they...
  • Page 123: Wall Mounting The Ksu

    Issue 6 Electra Elite Figure 4-5 Threading the Velcro Strap Through the Hook on the Wall Mounting the KSU Use the template, and attach two of the four locally provided screws to the wall as shown in Figure 4-6 Using the Template.
  • Page 124: Figure 4-7 Hanging The Ksu

    Electra Elite Issue 6 Hang the KSU as shown in Figure 4-7 Hanging the KSU. Figure 4-7 Hanging the KSU Install screws in bottom of KSU and tighten screws at the top. Figure 4-8 Installing Screws System Hardware Manual 4 - 13...
  • Page 125: Grounding Requirements

    Issue 6 Electra Elite 3.4.1 Grounding Requirements The KSU must be properly grounded. The Electra Elite 48 KSU is provided with a typical ac third-wire ground. When this ground is questionable, provide an alternative ground. Connect the grounding cable (green wire) to the ground terminal on the right side of the KSU.
  • Page 126: Rack Mounting The Ksu

    Electra Elite Issue 6 Rack Mounting the KSU Mount the RAK-U10 Unit to the equipment rack using the six provided screws. Refer to Figure 4-10 RAK-U10 Unit and KSU. Use three screws on each side (at 1, 2, and 3). RAK-U10 Unit Figure 4-10 RAK-U10 Unit and KSU Install two provided screws into the upper holes (at D) on the...
  • Page 127: Replacing The Power Supply Unit In The Ksu

    Issue 6 Electra Elite Install two screws in the lower holes of the KSU (at D ). Refer Figure 4-11 Mounting KSU on the RAK-U10 Unit. Tighten the four screws to secure the KSU to the RAK-U10 Unit. Replacing the Power Supply Unit in the KSU The Electra Elite 48 system has a P64-U10 PSU with a battery backup interface that accepts 117 Vac and outputs +5V and –24V to the system.
  • Page 128: Figure 4-12 Disconnecting Cable From The Psu

    Electra Elite Issue 6 Figure 4-12 Disconnecting Cable from the PSU Refer to Figure 4-13 Installing the PSU in the KSU. Install the P64-U10 PSU into the left space of the KSU, connect white cable attached to MBD-U10 Unit, and attach PSU to the KSU using the two screws removed in Step 1.
  • Page 129: Figure 4-13 Installing The Psu In The Ksu

    Issue 6 Electra Elite Connect the power Cord to AC IN connector. Figure 4-13 Installing the PSU in the KSU 4 - 18 Installing the KSU...
  • Page 130: Fuse Replacement

    Electra Elite Issue 6 Fuse Replacement For continued protection against risk of fire, replace fuses with the same type and rating originally installed. Disconnect AC power, and remove the front cover on the KSU. Refer to Figure 4-4 Removing the Cover of the KSU.
  • Page 131: Installing Built-in And External Batteries In The Ksu

    Issue 6 Electra Elite Installing Built-In and External Batteries in the KSU 3.8.1 Built-In Battery Installation Connect the two batteries in series as shown in Figure 4-15 Connecting Built-In Batteries. The red cord attaches to the red terminal and the black cord attaches to the black terminal.
  • Page 132: External Battery Installation

    Electra Elite Issue 6 Figure 4-17 Connecting the Batteries to the Power Supply Unit 3.8.2 External Battery Installation Batteries that are purchased locally can be connected to the system as external batteries. When installing external batteries, disconnect the battery cable for the built-in batteries from the BATTERY EXT connector of the KSU.
  • Page 133: Figure 4-18 Connecting Cables For External Batteries

    Issue 6 Electra Elite Figure 4-18 Connecting Cables for External Batteries Route the cables through the clamps on the bottom right side of the KSU. Connect the external batteries to the KSU in the location shown in Figure 4-19 Connecting the External Power Cables to the PSU.
  • Page 134: Figure 4-19 Connecting The External Power Cables To The Psu

    Electra Elite Issue 6 Figure 4-19 Connecting the External Power Cables to the PSU Install the KSU cover. Refer to Figure 4-20 Installing the KSU Cover. Figure 4-20 Installing the KSU Cover System Hardware Manual 4 - 23...
  • Page 135 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK 4 - 24 Installing the KSU...
  • Page 136 Chapter 5 Installing Electronic Telephone Units 5th Tab...
  • Page 138: Chapter 5 Installing Electronic Telephone Units

    Installing Electronic Telephone Units Chapter 5 ECTION ENERAL Each Electronic Telephone Unit (ETU) is installed in a slot of the KSU. NFORMATION Refer to Figure 5-1 KSU ETU Slots. The B48-U10 KSU has seven slots that are divided as follows: Slot 1 is a fixed ESI slot that cannot be changed.
  • Page 139: Installation

    Issue 6 Electra Elite ECTION Installation Precautions NSTALLATION Observe the following precautions when installing the ETUs to avoid static electricity damage to hardware or exposure to hazardous voltages. The ETUs used in this system make extensive use of CMOS technology that is very susceptible to static; therefore, extreme care must be taken to avoid static discharge when handling ETUs.
  • Page 140: Figure 5-3 Handling An Etu

    Electra Elite Issue 6 When holding an ETU be sure you do not touch the components or the soldered surfaces with bare hands. Place one hand under the bottom corner of the ETU and with the other hand hold the ejector tab (located in the top corner of the ETU).
  • Page 141: Inserting An Etu Into The Ksu Slots

    Issue 6 Electra Elite Don’t touch the surface of the ETU. A small screw driver can be used to change the switch settings if the installer follows the recommended safety precautions. Inserting an ETU into the KSU Slots Align ETU with ejector tab at top and component side to the left.
  • Page 142: Common Control Units

    Electra Elite Issue 6 ECTION OMMON ONTROL The Electronic Telephone units described in this section control the NITS common functions of the KSU. CLKG-U( ) Unit 3.1.1 Description The CLKG-U( ) Unit provides clock synchronization for ISDN-PRI, FT1, ISDN-BRI, and Wireless lines that are connected to the system.
  • Page 143: Switch Settings

    Issue 6 Electra Elite 3.1.4 Switch Settings Leave SW1 set to ISDN.PHS when ISDN/T1 or ISDN/T1 and Wireless trunks are installed. When only Wireless is installed, set SW1 to PHS. KMM(1.0)U 3.2.1 Description The KMM(1.0)U is a feature module that mounts on the MIFM-U( ) ETU.
  • Page 144: Figure 5-7 Ksu Mbd-u10 Unit

    Electra Elite Issue 6 Call Progress and DTMF Tone Generator Memory Backup Battery (Retains memory for approximately 21 days) Key Function (KF)/Multifunction (MF) Registration Figure 5-7 KSU MBD-U10 Unit System Hardware Manual 5 - 7...
  • Page 145: Switch Settings

    Issue 6 Electra Elite 3.3.2 Switch Settings Refer to Table 5-1 MBD-U10 Unit Default Switch Settings. Table 5-1 MBD-U10 Unit Default Switch Settings SW1-1 SW1-2 Description Normal Operation Flash ROM load from COM1 port Factory Test Flash ROM load from EPROM SW1-3 Description MF Mode...
  • Page 146: Connectors

    Electra Elite Issue 6 3.3.3 Connectors Before programming System Data, the battery must be connected to CN4 to allow memory retention when a power failure or brownout occurs. When a brownout or power failure does occur, and the battery backup circuit is not activated, System Data resets to the default values, all stations in the system reset to the default values, and any data programmed on individual stations is cleared.
  • Page 147: Replacing Memory Backup

    Issue 6 Electra Elite 3.3.5 Replacing Memory Backup The MBD-U10 Unit provides memory backup for approximately 21 days. The Ni-Cad battery should be replaced about every two years. Refer to Figure 5-8 KSU Backup Battery Replacement. Figure 5-8 KSU Backup Battery Replacement Remove the battery cable from CN4 on the MBD-U10 Unit.
  • Page 148: Mifa-u( ) Etu

    Electra Elite Issue 6 MIFA-U( ) ETU 3.4.1 Description The MIFA-U( provides additional memory and processing power to support ACD or UCD. The ACD feature and KMA(1.0)U are not supported by the Electra Elite 48 system. The MIFA-U( )ETU must be installed in KSU Slot S2. Figure 5-9 MIFA-U( ) ETU 3.4.2 Installation...
  • Page 149: Switch Settings

    Issue 6 Electra Elite 3.4.3 Switch Settings Refer to Table 5-3 MIFA-U( ) Default Switch Settings. Table 5-3 MIFA-U( ) Default Switch Settings SW2-1 SW2-2 Description Normal Operation Factory Test Not Used Flash ROM load from EPROM Description System boot by Flash ROM System boot by EPROM 3.4.4 LED Indications...
  • Page 150: Connectors

    Electra Elite Issue 6 3.4.5 Connectors The MIFA-U( ) ETU has the following connectors: Connects to the Backboard Connects to the Backboard Connects the ETU backup battery during installation. Disconnect to store the ETU. Not used by Electra Elite 48 MIFM-U( ) ETU 3.5.1 Description...
  • Page 151: Installation

    Issue 6 Electra Elite 3.5.2 Installation Only one MIFM-U( ) ETU can be installed. Slot S2 may contain either the MIFA-U( ) ETU or MIFM-U( ) ETU. The system cannot support both at the same time. 3.5.3 Switch Settings Refer to Table 5-5 MIFM-U( ) Default Switch Settings.
  • Page 152: Connectors

    Electra Elite Issue 6 3.5.5 Connectors The MIFM-U( ) ETU has the following connectors: Connects to the Backboard Connects to the Backboard Used to Connect the ETU backup battery during installation. Disconnect to store the ETU. CN4, CN5 Connectors optional MIF-Modem Unit Socket for the optional KMM(1.0)U SMDR and LCR/PC Programming connections are made...
  • Page 153: Trunk Etus

    Issue 6 Electra Elite ECTION The Electronic Telephone Unit described in this section provides a link RUNK between equipment in the Electra Elite 48 system and outside equipment. All ETUs are installed in the interface slots of the KSU. BRT(4)-U( ) ETU 4.1.1 Description The Basic Rate Trunk (BRT) Interface ETU terminates...
  • Page 154: Installation

    Electra Elite Issue 6 4.1.2 Installation If a BRT(4)-U( ) ETU is installed, a CLKG-U( ) Unit must be installed in connectors CN5 and CN6 on the MBD-U10 Unit. A maximum of two BRT(4)-U( ) ETUs can be installed in the system in slot S3 or S4 (S7000 or lower).
  • Page 155: Led Indications

    Issue 6 Electra Elite 4.1.5 LED Indications Table 5-7 BRT(4)-U( ) ETU LED Indications Description Flashing LED1 ETU status Operation stopped Normal Operation No Power (Power On) LED2 L1 status - BRI CKT1 L1 working Not Used L1 idle LED3 L1 status - BRI CKT2 L1 working Not Used...
  • Page 156: Connectors

    Electra Elite Issue 6 4.1.6 Connectors The BRT(4)-U( ) has the following connector: Connects to the backboard 4.1.7 Connections MDF for BRT ETU TA 1 ST/4 Wire TB 1 TELCO Channel 1 RA 1 RB 1 Network U Interface / 2 Wire and CO TA 2 ST/4 Wire...
  • Page 157: Coi(4)/(8)-u( ) Etu

    Issue 6 Electra Elite COI(4)/(8)-U( ) ETU 4.2.1 Description The COI(4)/(8)-U( ) ETU provides the Central Office interface. The COI ETU contains circuitry for outside ring detection, holding, dialing, and control functions. This ETU can provide a CAMA trunk for Enhanced E911. The COI(8)-U( ) ETU provides identical circuits to serve up to eight CO trunks that can be any combination of Loop Start or Ground Start with DTMF signaling.
  • Page 158: Installation

    Electra Elite Issue 6 4.2.2 Installation A maximum of four/two COI(4)/(8)-U( ) ETUs can be installed in the system limited by 16 trunks. COI(4)-U( ) ETU can be installed in slots S3~S7. The COI(8)-U( ) ETU can be installed in slots S3~S6. 4.2.3 Switch Settings Refer to...
  • Page 159: Connectors

    Issue 6 Electra Elite 4.2.5 Connectors The COI(4)/(8)-U( ) ETU has the following connector: Connects to the backboard 4.2.6 Connections Demark Demark COI(4)-U10 ETU COI(8)-U10 ETU Figure 5-14 COI(4)/(8)-U( ) ETU Connections 5 - 22 Installing Electronic Telephone Units...
  • Page 160: Coib(4)-u( ) Etu

    Electra Elite Issue 6 COIB(4)-U( ) ETU 4.3.1 Description This ETU functions the same as the COI(4)-U( ) or COID(4)-U( ) ETU to provide Central Office Interface. When the ETU is set for COID mode, Loop Start trunks and/or Caller ID trunks are supported. When the ETU is set for COI mode, Loop Start or Ground Start is supported.
  • Page 161: Installation

    Issue 6 Electra Elite 4.3.2 Installation In COI mode, a maximum of four COIB(4)-U( ) ETUs can be installed in slots S3 ~S6 in the system limited by 16 trunks. When used for Caller ID trunks in COID mode, it must be installed in slot S3 or S4 (S7000 or lower).
  • Page 162: Connectors

    Electra Elite Issue 6 4.3.5 Connectors The COIB(4)-U( ) ETU has the following connectors: Connects to the backboard Future Future 4.3.6 Connections Demark Figure 5-16 COIB(4)-U( ) ETU Connections System Hardware Manual 5 - 25...
  • Page 163: Coib(4)-u20 Etu

    Issue 6 Electra Elite COIB(4)-U20 ETU 4.4.1 Description This ETU can function the same as the COI(4)-U( ) or COID(4)-U( ) ETU to provide Central Office Interface. Transmit and receive pad controls have been added to the COIB(4)-U20 ETU. Ground Start trunks are not supported.
  • Page 164: Installation

    Electra Elite Issue 6 4.4.2 Installation In COI mode, a maximum of four COIB(4)-U20 ETUs can be installed in slots S3~S6 in the Electra Elite 48 system limited by 16 trunks. For Caller ID in COID mode, a maximum of two COIB(4)-U20 ETUs can be installed in slot S3 or S4 (S7000 or lower).
  • Page 165: Led Indications

    Issue 6 Electra Elite 4.4.4 LED Indications Table 5-13 COIB(4)-U20 ETU LED Indications Description Flashing LIVE ETU status Operation stopped Normal Operation No Power (Power On) LED 1 Channel 1 status Busy Not Used Idle LED 2 Channel 2 status Busy Not Used Idle...
  • Page 166: Etu Feature Chart

    Electra Elite Issue 6 4.4.7 ETU Feature Chart Caller ID Loop Ground CAMA See Note Control Start Start Branch Trunk COI(4)-U10 COI(8)-U10 COID(4)-U10 COID(8)-U10 COIB(4)-U10 COIB(4)-U20 COIB(8)-U10 Caller ID is not supported for Ground Start trunks. CAMA trunk support is provided on COIB(4)-U20 port 3. Other ETUs listed, except COIB(8)- U( ) ETU, support CAMA trunks on all ports.
  • Page 167: Coib(8)-u( ) Etu

    Issue 6 Electra Elite COIB(8)-U( ) ETU 4.5.1 Description This ETU can function the same as the COI(8)-U( ) or COID(8)-U( ) ETU to provide Central Office Interface. Transmit and receive pad controls have been added to the COIB(8)-U( ) ETU. Ground Start trunks are not supported.
  • Page 168: Installation

    Electra Elite Issue 6 4.5.2 Installation In COI mode, a maximum of two COIB(8)-U( ) ETUs can be installed in slots S3~S6 in the Electra Elite 48 system limited by 16 trunks. For Caller ID In COID mode, only one COIB(8)-U( ) ETU can be installed in slot S3 or S4 (S7000 or lower).
  • Page 169: Connectors

    Issue 6 Electra Elite Table 5-15 COIB(8)-U( ) ETU LED Indications (Continued) Description Flashing Channel 6 status Busy Not Used Idle LED 6 LED 7 Channel 7 status Busy Not Used Idle LED 8 Channel 8 status Busy Not Used Idle 4.5.5 Connectors...
  • Page 170: Etu Feature Chart

    Electra Elite Issue 6 4.5.7 ETU Feature Chart Caller ID Loop Ground CAMA See Note Control Start Start Branch Trunk COI(4)-U( ) COI(8)-U( ) COID(4)-U( ) COID(8)-U( ) COIB(4)-U( ) COIB(4)-U20 COIB(8)-U( ) Caller ID is not supported for Ground Start trunks. CAMA trunk support is provided on COIB(8)-U ports 3 and 7.
  • Page 171: Coid(4)/(8)-u( ) Etu

    Issue 6 Electra Elite COID(4)/(8)-U( ) ETU 4.6.1 Description The COID(4)/(8)-U( ) ETU provides the Central Office interface for Caller ID Detection. This ETU provides circuitry for outside ring detection, hold, dialing, Caller ID detection, and control functions. This ETU can provide a CAMA trunk for Enhanced E911. The COID(4)/(8)-U( ) ETU provides four/eight trunks that are Loop Start with DTMF signaling only.
  • Page 172: Installation

    Electra Elite Issue 6 4.6.2 Installation A maximum of two COID(4)/(8)-U( ) ETUs can be installed in the system in slot S3 or S4 (S7000 or lower). For S8000 or higher four COIB(4)-U( ) ETUs or two COID(8)-U( ) ETUs can be installed in slots S3~S6 limited by 16 trunks.
  • Page 173: Connections

    Issue 6 Electra Elite 4.6.6 Connections Demark Demark COID(4)-U( ) ETU COID(8)-U( ) ETU Figure 5-22 COID(4)/(8)-U( ) ETU Connections 5 - 36 Installing Electronic Telephone Units...
  • Page 174: Did(4)-u( ) Etu

    Electra Elite Issue 6 DID(4)-U( ) ETU 4.7.1 Description The DID(4)-( ) interfaces Direct Inward Termination lines and 2-way DID lines. This ETU provides a maximum of four DID lines. Wink start, delay start, immediate start, and second Dial Tone are accommodated with this ETU. Dial Pulse and DTMF are also supported.
  • Page 175: Installation

    Issue 6 Electra Elite 4.7.2 Installation A maximum of four DID(4)-U( ) ETUs can be installed in the system in slots S3~S6. 4.7.3 LED Indications Table 5-17 DID(4)-U( ) ETU LED Indications Description Flashing LIVE ETU status Operation stopped Normal Operation No Power (Power On) LED 1...
  • Page 176: Dti-u( ) Etu

    Electra Elite Issue 6 DTI-U( ) ETU 4.8.1 Description The DTI-U( ) ETU is a Digital Trunk Interface that provides termination of FT1 trunks (up to 16 DS-0 channels) that support K-CCIS and Automatic Number Indication (ANI) on T1. A combination of Loop Start and Ground Start signaling can be used on the DTI-U( ) ETU.
  • Page 177: Installation

    Issue 6 Electra Elite When channels are assigned to ANI, the DTI-U10 supports Feature Group D incoming only signaling using System Software S3000. The DTI-U20/30 supports Feature Group D incoming MF/outgoing DTMF signaling using System Software S4500 or higher. Only the DTI-U30 can support the K-CCIS feature with point-to-point E&M Tie lines.
  • Page 178: Led Indications

    Electra Elite Issue 6 4.8.4 LED Indications Table 5-19 DTI-U( ) ETU LED Indications Description Flashing Operation stopped ETU status Normal Operation No Power LIVE (Power On) Channel Status Switch SW1-1 Off Switch SW1-1 On LED 1 Channel 1 Busy LSA Alarm Idle LED 2...
  • Page 179: Alarm Conditions

    Issue 6 Electra Elite 4.8.5 Alarm Conditions A brief description of each alarm condition is given below. Alarm Indication Signal (AIS) Detection On red when the system is receiving an Alarm Indication Signal from an FT1 trunk. Controlled Slip Event Detection (SLIP) On red when the timing difference between a synchronous receiving terminal and the received signal exceeds the buffering ability of the terminal.
  • Page 180: Ipt(4)/(8)-u( ) Etu

    Electra Elite Issue 6 IPT(4)/(8)-U( ) ETU 4.9.1 Description The IP Gateway IPT(4)/(8)-U( ) ETU is an optional interface for the Electra Elite KSU that can combine various trunk and Tie line calls into Gateway trunks. This ETU can be assigned as a 2-port TLI(2)-U( ), 4-port DID(4)-U( )/COI(4)-U( )/COID(4)-U( ) ETU, or 8-port COI(8)/COID(8)-U( ) ETU.
  • Page 181: Installation

    Issue 6 Electra Elite The Voice over IP trunk ETU provides the following options: Table 5-20 VoIP Options Number of Ports Installation Slot Configuration IPT(4) IPT(8) Elite 48 Elite 192 S2~S7 S1~S8 COID S3 or S4 S1~S4 S2~S7 S1~S8 S2~S7 S1~S8 4.9.2 Installation...
  • Page 182: Ipt(4)-u( ) To Ipt(8)-u( ) Etu Conversion

    Electra Elite Issue 6 Ethernet Status Two built-in LEDs (one green and one yellow) on the RJ-45 indicate Ethernet connection status. yellow LED is On when the Ethernet link is up. The green LED flashes to indicate activity. Status This 2-color (red and green) LED shows status of all Gateway trunks.
  • Page 183: Switch S1

    Issue 6 Electra Elite 4.9.6 Switch S1 Switch S1 must be in PD (power down) for ETU installation, and placed in PU (power up) to activate the ETU. After the ETU is activated, S1 is placed in PD to power down the ETU for removal.
  • Page 184: 4.10 Prt(1)-u( ) Etu

    Electra Elite Issue 6 4.10 PRT(1)-U( ) ETU 4.10.1 Description The PRT(1)-U( ) ETU is a Digital Trunk Interface that provides for the termination of an ISDN-PRI line for voice service only. The PRT(1)-U( ) ETU supports AT&T 4ESS (Custom), AT&T 5ESS (Lucent), DMS-100 (Custom or National ISDN) and NI-2 protocols.
  • Page 185: Installation

    Issue 6 Electra Elite 4.10.2 Installation When a PRT(1)-U( ) ETU is installed, a CLKG-U( ) Unit must be installed on the MBD-U10 Unit. One PRT(1)-U( ) ETU can be installed only in slot S4 (S7000 or lower). For S8000 or higher four PRT(1)-U( ) ETUs can be installed in slots S3~S6 limited by 16 trunks.
  • Page 186: Led Indications

    Electra Elite Issue 6 4.10.4 LED Indications Table 5-22 PRT(1)-U( ) ETU LED Indications Description Flashing LIVE ETU status Stopped (Power On) Normal Operation No Power Channel/Trunk On (Alarms) Status SW2 Position 0 SW2 Position 1 SW2 Position 3 LED 1 Channel 1 Layer 1 Active Channel Busy...
  • Page 187: Alarm Conditions

    Issue 6 Electra Elite 4.10.5 Alarm Conditions A brief description of each alarm condition referred to under the SW2, position 0 alarm Indications is given below. Layer 1 Status LED is on red when layer 1 is active. The LED is off when layer 1 is inactive.
  • Page 188: Connections

    Electra Elite Issue 6 4.10.7 Connections ISDN PRI ISDN PRI Provider The CSU may not always be required Figure 5-30 PRT(1)-U( ) ETU Connector System Hardware Manual 5 - 51...
  • Page 189: Tli(2)-u( ) Etu

    Issue 6 Electra Elite 4.11 TLI(2)-U( ) ETU 4.11.1 Description The TLI(2)-U( ) ETU provides for the termination and operation of a maximum of two E&M Tie lines (4-wire, Type I, or Type V, 10 pps or 20 pps, Dial Pulse, or DTMF). Immediate Start, Delay Start, Wink Start, and Second Dial Tone signaling are also provided.
  • Page 190: Switch Settings

    Electra Elite Issue 6 4.11.3 Switch Settings Refer to Table 5-23 TLI(2)-U( ) ETU Default Switch Settings. Table 5-23 TLI(2)-U( ) ETU Default Switch Settings Switch Setting Description SW101 When lines provided by this ETU Switch Type I used back-to-back or Type V for connections, set to Type V.
  • Page 191: Connectors

    Issue 6 Electra Elite 4.11.5 Connectors The TLI(2)-U( ) ETU has one connector: Connects to the backboard 4.11.6 Connections Side A Side B Telco Figure 5-32 TLI(2)-U( ) ETU Connections 5 - 54 Installing Electronic Telephone Units...
  • Page 192: Station Etus

    Electra Elite Issue 6 ECTION CNF(8)-U( ) ETU TATION 5.1.1 Description The Multiline Conference Bridge allows any intercom user and any outside party calling to a port of the CNF(8)-U( ) ETU to make a multiparty conference call. One 8-party conference or two 4-party conferences are supported and regulated by a switch setting.
  • Page 193: Switch Settings

    Issue 6 Electra Elite 5.1.3 Switch Settings Table 5-25 CNF(8)-U( ) ETU Reset Switch Switch Setting Description Press to Reset Host Reset Switch Table 5-26 CNF(8)-U( ) ETU Maximum Conference Time Switch Setting Maximum Switch Conference Time SW3-2 SW3-3 1 Hour 2 Hour 3 Hour No Limit...
  • Page 194: Led Indications

    Electra Elite Issue 6 5.1.4 LED Indications Table 5-28 CNF(8)-U() ETU LED Indications Description Flashing STATUS ETU status Operation stopped Normal Operation No Power (Power On) CH 0 Status Busy Not Used Idle CH 1 Status Busy Not Used Idle CH 2 Status Busy...
  • Page 195: Cti/vp(4)/(8)/(12)/(16)-u( ) Etu

    Issue 6 Electra Elite CTI/VP(4)/(8)/(12)/(16)-U( ) ETU 5.2.1 Description The CTI/VP(4)/(8)/(12)/(16)-U( ) ETU is a 4-, 8-, 12-, or 16-port Digital Voice Mail system that can support TeLANophy, inbound or outbound faxing and Hospitality/ HVM applications. The EliteMail VP cannot support TeLANophy or faxing and Hospitality/HVM applications, but it can be upgraded to EliteMail CTI when these features are required.
  • Page 196 Electra Elite Issue 6 Table 5-29 Configuration Support Function Support Applications Automated Attendant/Voice Mail with call forwarding (release transfer) Automated Attendant/Voice Mail without call forwarding (await answer transfer) Voice Mail only (no transfer) Call forwarding Supported Connections Connects to backplane of the KSU RJ-45 LAN connection RJ-11 Modem connection VGA connection for monitor support...
  • Page 197: System Board Components

    Issue 6 Electra Elite Figure 5-34 EliteMail CTI System Board 5.2.1.1 System Board Components Refer Table 5-30 System Board Components. Table 5-30 System Board Components Item Description Backplane connector Switch SW2 Not used. Keep indicated default settings Switch SW1 Not used. Keep indicated default settings 5 - 60 Installing Electronic Telephone Units...
  • Page 198 Electra Elite Issue 6 Table 5-30 System Board Components (Continued) Item Description Port Expansion Board (PEB) cable Modem connector Hard Drive (HD) LED Universal Serial Bus (USB) connector Local-Area Network (LAN) connector Keyboard connector Mouse connector COM Serial Port connector VGA Monitor connector Switch SW3 DIP switch 1 default is Off so the voice messaging application starts...
  • Page 199: Daughter Board Components

    Issue 6 Electra Elite Figure 5-35 EliteMail CTI Daughter Board 5.2.1.2 Daughter Board Components Refer Table 5-31 Daughter Board Components. Table 5-31 Daughter Board Components Item Description F206 LED CGA LED Application LED VM Channel LEDs 1~8 respectively L, M Fax Channel LEDs Channel 1, Channel 2 5 - 62 Installing Electronic Telephone Units...
  • Page 200: Port Expansion Board

    Electra Elite Issue 6 Figure 5-36 EliteMail CTI Port Expansion Board 5.2.1.3 Port Expansion Board Refer to Table 5-32 Port Expansion Board Components. Table 5-32 Port Expansion Board Components Item Description Backplane connector MB LED – Always on when board is in use MB switch –...
  • Page 201: Installation

    Issue 6 Electra Elite 5.2.2 Installation Only one CTI/VP(4)/(8)/(12)/(16)-U( ) ETU should be installed in any interface slot in any system. Slot S7 is recommended. Each system can have one FMS(2)/(4)/(8)-U ETU, one VMS(2)/(4)/(8)-U ETU, or one VMS/FMS/CMS-U30 in place of the CTI/VP. The HD LED flashes red when the hard drive is active.
  • Page 202: Dph(4)-u( ) Etu

    Electra Elite Issue 6 DPH(4)-U( ) ETU 5.3.1 Description The DPH(4)-U( ) ETU provides connection for four Doorphones (DP-D-1A), and also provides the associated four Door Lock Release relays. Doorphones and relays are paired together. The station user talking into a doorphone, controls only the Door Lock Release relay for that doorphone when the feature code is dialed.
  • Page 203: Installation

    Issue 6 Electra Elite 5.3.2 Installation Only one DPH(4)-U( ) ETU can be installed in the system in slots S3~S6. The DP-D-1A Doorphone that is connected to the ETU has the following dimensions: Height: 5.125 in. 130.18 mm Width: 3.875 in. 98.43 mm Depth: 1.00 in.
  • Page 204: Connectors

    Electra Elite Issue 6 5.3.5 Connectors The DPH(4)-U( ) ETU has the following connectors: Connects to the Backboard Relay Connections provided at the Doorphone Connections provided at the Doorphone DPH 1 Doorphone DPH 2 Doorphone DPH 3 Doorphone DPH 4 Figure 5-38 DPH(4)-U( ) ETU Doorphone Connector 5.3.6 Specifications...
  • Page 205: Esi(8)-u( ) Etu

    Issue 6 Electra Elite ESI(8)-U( ) ETU 5.4.1 Description The Electronic Station Interface ETU provides an 8-port interface for Multiline Terminals, Electra Mail CTI, Attendant Consoles, Single Line Telephone Adapter SLT(1)-U( ) ADP, and DBM(B)-U( ) Box. Figure 5-39 ESI(8)-U( ) ETU 5.4.2 Switch Settings SW1 resets the ETU.
  • Page 206: Installation

    Electra Elite Issue 6 5.4.3 Installation The first ESI(8)-U( ) ETU is built-in on the MBD-U10 Unit and designated as Slot 1 for ports 01~08. A maximum of three additional ESI(8)-U( ) ETUs can be installed in the system in slots S3~S6. 5.4.4 LED Indications Live LED indications are listed below.
  • Page 207: Fms(2)/(4)/(8)-u( ) Etu

    Issue 6 Electra Elite FMS(2)/(4)/(8)-U( ) ETU 5.5.1 Description The FMS(2)/(4)/(8)-U( ) ETU is an up to 8-port Digital Voice Mail system. This ETU is a PC platform installed in the Electra Elite 48 that contains Flash ROM data storage for voice recording and application software.
  • Page 208: Figure 5-42 Fms(8)-u( ) Etu

    Electra Elite Issue 6 Figure 5-42 FMS(8)-U( ) ETU A digital signal processor/voice processing section handles the following functions: DTMF detection DTMF generation General tone detection FAX CNG tone detection PCM compression for audio recording/playback Automatic gain control (AGC) A serial port capable of direct connect speeds up to 19.2 Kbps.
  • Page 209: Installation

    Issue 6 Electra Elite Table 5-34 Configuration Support Table Function Configuration Support Applications Automated Attendant/Voice Mail with call forwarding (release transfer) Automated Attendant/Voice Mail without call forwarding (await answer transfer) Voice Mail only (No transfer) Message Notification Through message waiting lamps Call Forwarding Supported Operator Console...
  • Page 210: Switch Settings

    To enable HostKey and run Manufacturing Test (NEC Production only To enable HostKey with floppy disk redirection and run Manufacturing Test (NEC Production only To connect to CoSession using modem instead of direct cable connection To start BRU Host with direct cable connection...
  • Page 211: Led Indications

    Issue 6 Electra Elite 5.5.4 LED Indications Table 5-37 FMS(2)/(4)/(8)-U( ) ETU LED Indications Description Flashing LIVE ETU status Receiving power Not Used No Power Port status (2, 4, 8) Busy Not Used Idle/Not used Port status (2, 4, 8) Busy Not Used Idle/Not used...
  • Page 212: Installation Precautions

    Electra Elite Issue 6 9-pin RS-232(COM1) Local Serial connector on main ETU for direct connection. 5.5.6 Installation Precautions The ETUs used in this system make extensive use of CMOS technology that is very susceptible to static electricity. Static discharge must be avoided when handling ETUs.
  • Page 213: Vms/fms/cms( )-u30 Etu

    Issue 6 Electra Elite VMS/FMS/CMS( )-U30 ETU 5.6.1 Description The EliteMail VMS, VMS( )-U30 ETU, is a 2-port, 4-port, or 8-port interface that can be installed in any interface slot in the Electra Elite system. The 2-port or 4-port configuration includes one digital signal processor (DSP); the 8-port configuration requires an additional DSP-30 Unit.
  • Page 214: Upgrade Elitemail Vms(2)/(4)-u30 Etu To 8 Ports

    Electra Elite Issue 6 5.6.3 Upgrade EliteMail VMS(2)/(4)-U30 ETU to 8 ports To upgrade a VMS(2)/(4)-U30 ETU to 8 ports, the DSP- U30 must be installed. When the VMS(8)/FMS-U30 ETU is purchased, the DSP-U30 is installed at the factory. Refer to Figure 5-43 VMS DSP-U30 Unit Installation.
  • Page 215: Upgrade Elitemail Limited Fms(2)/(4)-u30 To 8-ports

    Issue 6 Electra Elite Piggyback on ETU (DSP-U30 Unit) Auxiliary DSP Figure 5-44 FMS/CMS( )-U30 ETU 5.6.4 Upgrade EliteMail Limited FMS(2)/(4)-U30 to 8-ports To upgrade a FMS(2)/(4)-U30 to 8-ports, the DSP-U30 must be installed. When the FMS-U30 ETU is purchased, the DSP-U30 is installed at the factory. Refer Figure 5-44 FMS/CMS( )-U30 ETU.
  • Page 216: Jumper Settings

    DIP SW 1 DIP SW 2 DIP SW 3 DIP SW 4 Enable HostKey and run Manufacturing Test (NEC Production use only) Enable HostKey with floppy disk redirection and run Manufactur- ing Test (NEC Production use only) Connect to CoSession using modem instead of direct cable con-...
  • Page 217: Led Indications

    Issue 6 Electra Elite 5.6.7 LED Indications Refer to Table 5-40 VMS/FMS/CMS(2)/(4)/(8)-U30 ETU LED Indications Table 5-40 VMS/FMS/CMS(2)/(4)/(8)-U30 ETU LED Indications Description Flashing LED 1, AP1 Running, no errors Green Not Used Not Used Application Software Running with errors Amber Not Running LED 2, AP2 Not Used...
  • Page 218: Connectors

    Electra Elite Issue 6 5.6.8 Connectors The VMS/FMS/CMS(2)/(4)/(8)-U30 has six Connectors: Connects to the backboard Connects to Compact Flash (FMS only). Connects to the Harddrive Connects to the LAN when used (VMS only) J10 Not Used J11 COM Port for console programming J12 Connector for DSP-U30 Unit to support ports 5.6.9 Installation Precautions...
  • Page 219: Opx(2)-u ( ) Etu

    Issue 6 Electra Elite OPX(2)-U ( ) ETU 5.7.1 Description The OPX(2)-U( ) ETU provides an interface for two off-premise extensions. This ETU has a built-in ringing generator (RSG). A maximum of 1600 of loop resistance (including about 200 for the Single Line Telephone) is acceptable between the OPX(2)-U( ) ETU and a Single Line Telephone.
  • Page 220: Installation

    Electra Elite Issue 6 5.7.2 Installation A maximum of three OPX(2)-U( ) ETUs can be installed in slots S3~S6. The extension can be run up to three miles (5 km) using 24 AWG wiring. 5.7.3 LED Indications LED 1 indications are listed below. Blinking Red Normal Operation Steady Red Operation Stopped (power on)
  • Page 221: Sli(4)/(8)-u( ) Etu

    Issue 6 Electra Elite SLI(4)/(8)-U( ) ETU 5.8.1 Description The SLI(4)/(8)-U( ) ETU.has a built-in ringing generator (RSG) and provides an interface for Single Line Telephones or analog Voice Mail ports. This ETU also provides circuitry for loop status detection, talk battery, sending ringing signals, message waiting, and loop disconnect for dial pulse signal detection.
  • Page 222: Installation

    Electra Elite Issue 6 5.8.2 Installation A maximum of four SLI(4)-U( ) or three SLI(8)-U( ) ETUs can be installed in slots S3~S6. 5.8.3 LED Indications LED 1 indications are listed below. Blinking Red Normal Operation Steady Red Operation Stopped (power on) No Power LED 2 indications are listed below.
  • Page 223: Vdh2(8)-u( ) Etu

    Issue 6 Electra Elite VDH2(8)-U( ) ETU 5.9.1 Description The VDH2(8)-U( ) ETU integrates both LAN and station cabling. This is a standard ESI ETU with additional circuitry for the LAN integration function. Key Telephones are connected to the VDH2(8)-U( ) ETU using a VDD-U Unit.
  • Page 224: Cabling

    Electra Elite Issue 6 5.9.3 Cabling The information listed below applies when connecting the VDH2(8)-U( ) ETU. Normally the 10Base-T cables connected to the VDH2(8)-U( ) ETUs cannot be directly connected to another HUB or to a LAN terminal. Jumpers are provided for the VDH2(8)-U( ) to turn off the station abilities for ports 1~7.
  • Page 225: Figure 5-49 Vdh2(8)-u( ) Etu Jumpers

    Issue 6 Electra Elite Figure 5-49 VDH2(8)-U( ) ETU Jumpers Figure 5-50 10Base-T Cable Connections 5 - 88 Installing Electronic Telephone Units...
  • Page 226: Figure 5-52 Vdh2(8)-u( ) Etu Connectors

    Electra Elite Issue 6 Connector Jacks (1~8) Figure 5-51 VDH2(8)-U( ) ETU Terminating Plug Figure 5-52 VDH2(8)-U( ) ETU Connectors System Hardware Manual 5 - 89...
  • Page 227: Installing The Vdh2(8)-u( )

    Issue 6 Electra Elite 5.9.4 Installing the VDH2(8)-U( ) Three ETUs can be installed in slots S2~S7. The 10Base-T ports on the VDH2(8)-U( ) ETU use 4-wire polar cables. When connecting a VDH2(8)-U( ) ETU to a multiline terminal, do not use under-carpet cables because the device becomes susceptible to outside noises.
  • Page 228: Led Indications

    Electra Elite Issue 6 Table 5-43 Jumper Settings Port Jumper Setting Both 1 and 2 LAN connection only Both 2 and 3 LAN station integration (default) Both 1 and 2 LAN connection only Both 2 and 3 LAN station integration (default) Both 1 and 2 LAN connection only Both 2 and 3 LAN station integration (default) Both 1 and 2 LAN connection only...
  • Page 229: Connectors

    Issue 6 Electra Elite Table 5-44 VDH2(8)-U( ) ETU LED Indications Description Flashing LIVE ETU status Operation stopped, Normal Operation No Power power on LAN connection Green Not Used LAN inactive LAN Connection LAN connection Not Used LAN inactive established LAN connection Not Used LAN inactive...
  • Page 230: Figure 5-54 Cable Connection Comparison

    Electra Elite Issue 6 TD indicates Transmit Data and RD indicates Receive Data. Normal Signaling When SW2 is set to =, the following table indicates the pin assignments for the RJ-45 pins for CN2 – CH8. Cascade Signaling Cables that connect a terminal to a HUB are straight, and cables that connect HUB-to-HUB are crossed.
  • Page 231: Vms(2)/(4)/(8)-u( ) Etu

    Issue 6 Electra Elite 5.10 VMS(2)/(4)/(8)-U( ) ETU 5.10.1 Description The VMS(2)/(4)/(8)-U( ) ETU is a 2-, 4-, or 8-port Digital Voice Mail system. This ETU is a PC platform installed in the Electra Elite 48 and contains hard disk space for voice recording storage and application software.
  • Page 232: 5.10.2 Installation

    Electra Elite Issue 6 Table 5-45 Configuration Support Table (Continued) Function Configuration Support Telephone One of the following telephones is required to program Electra Elite 48 System data: DTH/ DTP/ DTR-8D-1 TEL DTU-8D-2 TEL DTH/ DTP/ DTR-16D-1 TEL DTU-16D-2 TEL DTH/ DTP/ DTR-32D-1 TEL...
  • Page 233: Figure 5-55 Vms( )-u( ) Etu

    Issue 6 Electra Elite 8-port VMS(8)-U( ) ETU shown Option Kit required for remote with 4-port auxiliary DSP installed. maintenance is purchased For VMS(2)/(4)-U( ) ETU, the separately. auxiliary is not required. DIP Switch Up = Off Down = On 9-pin RS-232 COM 2 Ports Modem Port RJ-11...
  • Page 234: 5.10.3 Switch Settings

    To enable HostKey and run Manufacturing Test (NEC Production only To enable HostKey with floppy disk redirection and run Manufacturing Test (NEC Production only To connect to CoSession using modem instead of direct cable connection To start BRU Host with direct cable connection...
  • Page 235: 5.10.4 Led Indications

    Issue 6 Electra Elite 5.10.4 LED Indications Table 5-48 VMS(2)/(4)(8)-U( ) ETU LED Indications Description Flashing LIVE ETU status Receiving power Not Used No Power Port status (2, 4, 8) Busy Not Used Idle/Not used Port status (2, 4, 8) Busy Not Used Idle/Not used...
  • Page 236: 5.10.6 Installation Precautions

    Electra Elite Issue 6 connection 5.10.6 Installation Precautions The ETUs used in this system make extensive use of CMOS technology that is very susceptible to static electricity. Static discharge must be avoided when handling ETUs. Always use the following precautions: Wear a grounding strap anytime you handle an ETU.
  • Page 237: Optional Etus

    Issue 6 Electra Elite ECTION This section describes optional Electronic Telephone Units that provide PTIONAL additional functions for an Electra Elite 48 system. ACD(8)-U( ) ETU 6.1.1 Description The ACD(8)-U( ) ETU interfaces the Elite ACD Plus Server to the Electra Elite KSU. Elite ACD Plus provides Windows-based software programs to enhance the ACD features of the Electra Elite Key Telephone System.
  • Page 238: Led Indications

    Electra Elite Issue 6 6.1.3 LED Indications Table 5-49 ACD(8)-U( ) ETU LED Indications Description Flashing LIVE ETU status Receiving power Not Used No Power Port status Busy Not Used Idle/Not used Port status Busy Not Used Idle/Not used Port status Busy Not Used Idle/Not used...
  • Page 239: Installation Precautions

    Issue 6 Electra Elite 6.1.5 Installation Precautions The ETUs used in this system make extensive use of CMOS technology that is very susceptible to static electricity. Static discharge must be avoided when handling ETUs. Always use the following precautions: Wear a grounding strap anytime you handle the ETU. Make all ETU DIP switch setting changes before inserting it in the KSU.
  • Page 240: Bsu(2)-u( ) Etu

    Electra Elite Issue 6 BSU(2)-U( ) ETU 6.2.1 Description The BSU(2)-U( ) ETU provides the connection for Zone Transceivers. Figure 5-57 BSU(2)-U( ) ETU 6.2.2 Installation Up to three ETUs can be installed in slots S3~S6 in the system. 6.2.3 Switch Settings The default switch settings are shown in Table 5-50...
  • Page 241: Table 5-50 Bsu(2)-u( ) Etu Default Switch Settings

    Issue 6 Electra Elite Table 5-50 BSU(2)-U( ) ETU Default Switch Settings Description Momentary Switch BSU ETU Reset SW2-1 Description Reports BSU ID to Main S/W (Master) Does not report BSU ID to Main S/W (Slave) Description SW2-2 Boot by Flash memory (Default) Boot from EPROM (IC30) SW2-3 Description...
  • Page 242: Led Indications

    Electra Elite Issue 6 6.2.4 LED Indications Table 5-51 BSU(2)-U( ) ETU LED Indications Description Flashing Link Status for ZT1 Layer 1: Up Layer 1: Up Layer 1: Down Layer 2: Up Layer 2: Down Layer 2: Down Link Status for ZT2 Layer 1: Up Layer 1: Up Layer 1: Down...
  • Page 243 Issue 6 Electra Elite Table 5-52 ZT Status Table for LEDs 5 and 6 Lamp Off Line is not Connected Lamp On indications are shown below. No Flicker (ZT is in standby) Lamp Time (0.2s) Flash cycle is 0.1 seconds (Not Supported) Lamp Time (0.2s) Flash cycle is 0.2 seconds.
  • Page 244: Figure 5-58 Bsu(2)-u( ) Etu Connections

    Electra Elite Issue 6 6.2.5 Connectors The BSU(2)-U( ) ETU has the following connectors: Connects to the backboard For future use 6.2.6 ZT II Connections RJ-45 RJ-45 ZT II RJ-45 RJ-45 ZT II Figure 5-58 BSU(2)-U( ) ETU Connections System Hardware Manual 5 - 107...
  • Page 245: Cch(4)-u( ) Etu

    Issue 6 Electra Elite CCH(4)-U( ) ETU 6.3.1 Description The Common Channel Handler is an optional Interface ETU that provides a common channel signal through the DTI-U30 ETU to a K-CCIS network and controls the signaling between the KTS and the CPU.
  • Page 246: Switch Settings

    Electra Elite Issue 6 6.3.3 Switch Settings Default switch settings are shown in the following table. Table 5-53 CCH(4)-U( ) ETU Default Switch Settings Switch Setting/Description Momentary Switch Resets the CCH ETU. When this switch is pressed, all K-CCIS users connected to the CCH ETU are interrupted. Use this switch only after all other options have failed.
  • Page 247: Connectors

    Issue 6 Electra Elite 6.3.5 Connectors The CCH(4)-U( ) ETU has two connectors: Connects to the backboard Performs maintenance functions 6.3.6 Connections There are no physical connections to the MDF for the CCH ETU. 5 - 110 Installing Electronic Telephone Units...
  • Page 248: Ecr-u( ) Etu

    Electra Elite Issue 6 ECR-U( ) ETU 6.4.1 Description The ECR-U( ) ETU provides external relay control for Zone Paging systems (3 relays), External Ringing control relays (4 relays), Night Chime ringing control (1 relay), and two general purpose relays. There are two audio jacks.
  • Page 249: Installation

    Issue 6 Electra Elite 6.4.2 Installation Install only one ECR-U( ) in slots S3~S6. 6.4.3 LED Indications Live LED indications are listed below. Blinking Red Normal Operation Steady Red Operation Stopped (power on No Power Busy LED indications are listed below. Steady Red Some Relays Busy All Relays Idle...
  • Page 250: Specifications

    Electra Elite Issue 6 Refer to Table 4-1 MDF Cable Connections for all other ECR-U( ) cable connections. Figure 5-61 ECR-U( ) ETU 6.4.5 Specifications Relays All relays are rated 24 Vdc at 500 mA External Tone Output Power -10 dBm Ringer/Night Chime Output Impedance 600 External Paging Output power -10 dBm...
  • Page 251: Pbr( )-u( ) Etu

    Issue 6 Electra Elite PBR( )-U( ) ETU 6.5.1 Description The Pushbutton Receiver (PBR) ETU detects and translates DTMF tones generated Single Line Telephones, modems, or facsimile machines. This ETU is required if the four built-in MBD-U10 Unit PBR channels are not enough to support all the PBR requirements of the system, or the MBD-U10 Unit PBRs are dedicated to the VRS(4)-U10 ETU.
  • Page 252: Installation

    Electra Elite Issue 6 6.5.2 Installation Only one PBR( )-U( ) ETU can be installed in slots S2~S7 to provide four PBR circuits. Four circuits are built-in for a total of eight PBR circuits. 6.5.3 LED Indications Live LED indications are listed below. Blinking Red Normal Operation Steady Red...
  • Page 253: Vrs(4)-u( ) Etu

    Issue 6 Electra Elite VRS(4)-U( ) ETU 6.6.1 Description The Voice Recording Service ETU provides record/ playback of voice messages for the Automated Attendant, Voice Prompt, and Delay Announcement features. The VRS(4)-U( ) ETU must use the built-in PBR circuits on the MBD-U10 Unit for Automated Attendant or DISA.
  • Page 254: Installation

    Electra Elite Issue 6 6.6.2 Installation Two VRS(4)-U10 ETUs can be installed in slots S2~S7. 6.6.3 Switch Settings Refer to Table 5-56 VRS(4)-U( ) ETU Default Switch Settings. Table 5-56 VRS(4)-U( ) ETU Default Switch Settings Switch Settings Function Recording decibel SW1–1 SW1–2 SW1–3...
  • Page 255: Connectors

    Issue 6 Electra Elite 6.6.5 Connectors The VRS(4)-U( ) ETU has one connector: Connects to the backboard 6.6.6 Pins Two pins, SP1 and SP2, are located on the top right of the VRS ETU. These short pins are for maintenance. Do not change the factory default settings on these pins.
  • Page 256 Chapter 6 Installing Electra Elite Multiline Terminals 6th Tab...
  • Page 258: General Information

    Installing Electra Elite Multiline Terminals Chapter 6 ECTION ENERAL The Electra Elite 48 system provides several different Multiline Terminals, NFORMATION an Attendant Console, and several adapters that allow peripheral equipment to be attached to the Multiline Terminals. With the exception of term the VDD-U Unit, the adapters can also be used with D Series E...
  • Page 259: Dtu-8-1 Tel

    Issue 6 Electra Elite DTU-8-1 TEL This digital nondisplay Multiline Terminal has eight programmable line keys (each with a 2-color LED), eight function keys, a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 260: Dtu-8d-2 Tel

    Electra Elite Issue 6 DTU-8D-2 TEL This digital Multiline Terminal has eight programmable line keys (each with the 2-color LED), eight function keys, a built-in speakerphone, headset jack, a Large LED to indicate incoming calls and messages, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 261: Dtu-16-1 Tel

    Issue 6 Electra Elite DTU-16-1 TEL This digital nondisplay Multiline Terminal has 16 programmable line keys (each with a 2-color LED), eight function keys, a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 262: Dtu-16d-2 Tel

    Electra Elite Issue 6 DTU-16D-2 TEL This digital Multiline Terminal has 16 programmable line keys (each with a 2-color LED), eight function keys, a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 263: Dtu-32-1 Tel

    Issue 6 Electra Elite DTU-32-1 TEL This digital nondisplay Multiline Terminal has 16 programmable line keys (each with a 2-color LED), 16 one-touch keys, eight function keys, a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 264: Dtu-32d-2 Tel

    Electra Elite Issue 6 DTU-32D-2 TEL This digital Multiline Terminal has 16 programmable line keys (each with a 2-color LED), 16 one-touch keys, eight function keys, a built- in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with ADA-U, APA-U, APR-U, CTA-U, CTU(C)-U, CTU(S)-U, HFU-U, or VDD-U Unit.
  • Page 265: Dcu-60-1 Console

    Issue 6 Electra Elite DCU-60-1 CONSOLE The Attendant Console has 60 programmable line keys (each with a 2-color LED) that can be programmed as Direct Station Selection keys, function keys, or as outside line keys. An external power supply (AC adapter) is provided with the Attendant Console. A maximum of four DCU-60-1 Consoles can be installed in an Electra Elite 48 system.
  • Page 266: Single Line Telephones

    Electra Elite Issue 6 ECTION INGLE DTP-1-1 or DTP-1-2 TEL ELEPHONES The Single Line Telephone is a fully modular terminal with a Flash key, redial key, 3-level receive volume control, 2-level ring volume control, data jack, and message waiting lamp. Each terminal requires an SLT(1)-U( ) ADP or SLI(4)/(8)-U( ) ETU.
  • Page 267: Dtp-1hm-1 Or Dtp-1hm-2 Tel

    Issue 6 Electra Elite DTP-1HM-1 or DTP-1HM-2 TEL The Single Line Telephone is a fully modular terminal with a flash key, redial key, 3-level receive volume control, 2-level ring volume control, data jack, message waiting lamp, and eight programmable Feature Access/Speed Dial keys. Each terminal requires an SLT(1)-U( ) ADP or SLI(4)/(8)-U( ) ETU.
  • Page 268: Connecting A Dtu/dtp Terminal To The System

    Electra Elite Issue 6 ECTION DTU/ ONNECTING A These instructions for connecting a Multiline Terminal to the system DTP T ERMINAL TO THE apply to all of the Electra Elite Multiline Terminals. YSTEM Plug the telephone cord in the modular jack on the bottom side of the Multiline Terminal.
  • Page 269: Connecting Dcu Attendant Console To A Multiline Terminal

    Issue 6 Electra Elite ECTION ONNECTING An Attendant Console can be attached to a Multiline Terminal using the TTENDANT ONSOLE following procedures. TO A ULTILINE ERMINAL Turn the Multiline Terminal and the Attendant Console face down. Using the joining plate provided with the Attendant Console, attach the plate to the Multiline Terminal and the Attendant Console.
  • Page 270: Adjusting The Dtu/dtp Lcd

    Electra Elite Issue 6 Figure 6-14 DCU Attendant Console and Multiline Terminal ECTION DTU/ DJUSTING THE Electra Elite display Multiline Terminals have an adjustable Liquid Crystal DTP LCD Display (LCD). The LCD can be adjusted by pushing downward or upward as desired.
  • Page 271: Installing Dtu/dtp Line Cards And Plastic Panels

    Issue 6 Electra Elite ECTION DTU/DTP NSTALLING Line Card and Plastic Panel Installation ARDS AND Line key designations are entered on the Line Card that is then LASTIC ANELS placed on the Multiline Terminal to provide a quick reference of key designations.
  • Page 272: Plastic Panel Removal

    Electra Elite Issue 6 Figure 6-17 Installing Plastic Panel on a DTU/DTP Multiline Terminal Plastic Panel Removal Lift the right corner, raise the panel, and slide the bottom away from the Multiline Terminal. Never pull the bottom of the plastic panel to Pressing SW2 interrupts all service and remove it;...
  • Page 273: Figure 6-18 Removing The Plastic Panel From The Multiline Terminal

    Issue 6 Electra Elite Figure 6-18 Removing the Plastic Panel from the Multiline Terminal Install the plastic panel again. 6 - 16 Installing Electra Elite Multiline Terminals...
  • Page 274: Removing Dtu/dtp Softkeys

    Electra Elite Issue 6 ECTION DTU/DTP EMOVING If softkeys are not used on the Multiline Terminal, remove them as follows: OFTKEYS Pull the softkey plate upward as shown in Figure 6-19 Removing DTU/DTP Softkeys. Figure 6-19 Removing DTU/DTP Softkeys Install the plastic panel again. System Hardware Manual 6 - 17...
  • Page 275: Adjusting Dtu/dtp Multiline Terminal Height

    Issue 6 Electra Elite ECTION DTU/DTP DJUSTING The base plate on Electra Elite Multiline Terminals is hinged. The ULTILINE ERMINAL bottom part can be adjusted to raise or lower the height of the terminal. EIGHT Turn the Multiline Terminal upside down and locate the tabs as shown in Figure 6-20 Locating the Adjustment Tabs on the DTU/DTP Multiline...
  • Page 276: Figure 6-22 Adjusting The Dtu/dtp Line Cord Length

    Electra Elite Issue 6 The length of the cord can be adjusted by pulling the line cord though the groove in the bottom of the Multiline Terminal. Figure 6-22 Adjusting the DTU/DTP Line Cord Length To lower the base plate on the Multiline Terminal, push on the adjustment tabs and push the base plate downward.
  • Page 277: Selecting An Installation Location

    Issue 6 Electra Elite ECTION term ® NSTALLING A ORDLESS ITE OR term ® C ORDLESS 10.1 Selecting an Installation Location ERMINAL Select a location to avoid excessive heat or humidity. The base unit should be placed on a desk or tabletop near a standard 120 Vac outlet and within reach of the telephone line connection on the Electra Elite Multiline Terminal.
  • Page 278: Connecting The Telephone Cords

    Electra Elite Issue 6 term Figure 6-25 D Cordless II 10.2 Connecting the Telephone Cords term The D Cordless Lite or Cordless II terminal is connected to the telephone line and to the host telephone using two telephone line jacks on the back of the Base Unit: LINE IN and LINE OUT. Observe following warnings...
  • Page 279: Figure 6-26 Connecting The Base Unit

    Issue 6 Electra Elite term Using the telephone line cord supplied with the D Cordless or Cordless II Terminal, connect the LINE OUT jack to the host telephone jack. 10.3 Applying Power to the Base Unit Plug the AC Adapter cord into the AC Adapter input jack on the Base Unit.
  • Page 280: Selecting An Installation Location

    Electra Elite Issue 6 ECTION term ® NSTALLING ANDSET ORDLESS 11.1 Selecting an Installation Location ERMINAL Select a location for the DTP-16HC-1 TEL to avoid excessive heat or humidity. The base unit should be placed on a desk or tabletop near a standard 120 Vac outlet and within reach of the telephone line connection on the Electra Elite Multiline Terminal.
  • Page 281: Applying Power To The Base Unit

    Issue 6 Electra Elite term Figure 6-27 D Handset Cordless Terminal 11.3 Applying Power to the Base Unit Power to charge the battery is supplied from the Telephone line. An ACA-U Unit must be installed in the optional DC24V jack term on the Base Unit to provide power for the D Handset...
  • Page 282: Figure 6-28 D Term Analog Cordless Terminal

    Electra Elite Issue 6 ECTION term ® NSTALLING A NALOG ORDLESS 12.1 Selecting an Installation Location ERMINAL Select a location to avoid excessive heat or humidity. The base unit should be placed on a desk or tabletop near a standard 120 Vac outlet and within reach of the telephone line connection on the Electra Elite Multiline Terminal.
  • Page 283: Applying Power To The Base Unit

    Issue 6 Electra Elite Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. term Using the telephone line cord supplied with the D Analog Cordless terminal, connect the TEL LINE to the telephone line.
  • Page 284: Figure 6-29 D Term Ps Ii Wireless Terminal

    Electra Elite Issue 6 ECTION term ® PS II 13.1 Description This terminal has wireless communication with a Zone Transceiver (ZT II) that is directly connected to the system. Refer to Figure 6-29 term PS II Wireless Terminal. term Figure 6-29 D PS II Wireless Terminal System Hardware Manual 6 - 27...
  • Page 285: Figure 6-30 Removing The Dtp Hook

    Issue 6 Electra Elite ECTION OUNTING THE DTP-1-1 DTP-1-2 DTP-1HM-1 DTP-1HM-2 TEL 14.1 DTP Hanger Hook Remove the hook from the unit. Figure 6-30 Removing the DTP Hook Turn the hook with the tab toward the top. Figure 6-31 Turning the Hook Over 6 - 28 Installing Electra Elite Multiline Terminals...
  • Page 286: Figure 6-32 Sliding The Hook Into Position

    Electra Elite Issue 6 Slide the hook on its glides back down into position forming the hanger hook for the handset. Figure 6-32 Sliding the Hook into Position 14.2 Using a Modular Wall Plate Installed Unscrew the three screws on the unit to remove the plate. Figure 6-33 Removing the Screws System Hardware Manual 6 - 29...
  • Page 287: Figure 6-34 Replacing The Plate And Screw

    Issue 6 Electra Elite Replace the plate and screw in the two positions. (One remaining screw can be screwed at the original third position.) Figure 6-34 Replacing the Plate and Screw Loosen the screws on the wall phone plate to protrude a bit. Figure 6-35 Protruding Screws 6 - 30 Installing Electra Elite Multiline Terminals...
  • Page 288: Figure 6-36 Mounting The Telephone

    Electra Elite Issue 6 Install the telephone on the protruding screws on the plate. Figure 6-36 Mounting the Telephone System Hardware Manual 6 - 31...
  • Page 289 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK 6 - 32 Installing Electra Elite Multiline Terminals...
  • Page 290 Chapter 7 Installing Optional Equipment 7th Tab...
  • Page 292: Section 1 General Information

    Installing Optional Equipment Chapter 7 ECTION ENERAL Optional equipment enhances the Electra Elite 48 system. This equipment NFORMATION can be purchased separately from the system and added as the customer business grows. All adapters can be installed on the Electra Elite Multiline Terminals.
  • Page 293: Figure 7-1 Raising The Base Plate

    Issue 6 Electra Elite Figure 7-1 Raising the Base Plate Insert flat head screwdriver into A in Figure 7-2 Unlocking Tab press straight down until tab unlocks. Figure 7-2 Unlocking Tab 7 - 2 Installing Optional Equipment...
  • Page 294: Figure 7-3 Releasing Right Tab

    Electra Elite Issue 6 Lightly press right side of leg, shown as B, in Figure 7-3 Releasing Right Tab, insert flat head screwdriver at C, and press straight down until other tab unlocks. Figure 7-3 Releasing Right Tab Open and remove bottom cover by rotating counterclockwise as shown in Figure 7-4 Removing Bottom Cover.
  • Page 295: Figure 7-5 Removing Base Plate Dummy End

    Issue 6 Electra Elite When an adapter is being installed, press tabs A and B to remove the dummy end from the base plate as shown in Figure 7-5 Removing Base Plate Dummy End. Figure 7-5 Removing Base Plate Dummy End Cut the dummy end in half as shown in Figure 7-6 Cutting Dummy End in...
  • Page 296: Figure 7-8 Installing Dummy End B

    Electra Elite Issue 6 Figure 7-7 Installing Adapter in Connector 1 Figure 7-8 Installing Dummy End B When an Adapter is installed in connector 2, install dummy end A in the other slot. System Hardware Manual 7 - 5...
  • Page 297: Figure 7-9 Aca-u Unit Connection

    Issue 6 Electra Elite ECTION NSTALLATION ACA-U Unit (AC Adapter) ROCEDURES This unit provides power to ancillary devices, Attendant Consoles or DTP-16HC-1 TELs. Except for the DTP-16HC-1 TEL, the ACA-U Unit must be connected to an adapter that is installed on a Multiline Terminal.
  • Page 298: Figure 7-10 Attaching The Ada-u Unit To The Multiline Terminal

    Electra Elite Issue 6 ADA-U Unit (Ancillary Device Adapter) Ancillary Device Adapters allow connection of a tape recorder to all DTP/DTU Multiline Terminals except DTP-2DT-1 DTP-16HC-1. When installing an ADA-U Unit, first connect the cables to the ADA-U Unit, set the dip switches, and then install the ADA-U Unit on the Multiline Terminal.
  • Page 299: Figure 7-11 Leading The Audio Cable Out From The Ada-u Unit

    Issue 6 Electra Elite Lead the audio cable out through the groove on the base cover. Plug in the telephone cord. Figure 7-11 Leading the Audio Cable out from the ADA-U Unit 3.2.2 Connecting Cables to the ADA-U Unit Cable terminal connectors are located on the right side of the ADA-U Unit.
  • Page 300: Figure 7-12 Ada-u Unit

    Electra Elite Issue 6 Cut off the plug on one end of the cable. Locate the adapter terminals on the right side of the unit as illustrated in Figure 7-12 ADA-U Unit. Remove the cap on the adapter terminal to expose the metal receptacle.
  • Page 301 Issue 6 Electra Elite Table 7-1 ADA-U Cable Connections Terminal Cables to Connect Terminal Specifications Number When warning tone is not being sent from Input Terminal: the recorder, connect wire pair input from T1 and T2 are enabled for tone generating device tone generator to T1:T2.
  • Page 302: Switch Settings

    Electra Elite Issue 6 Table 7-1 ADA-U Cable Connections (Continued) Notes: When recording in handsfree (half-duplex) mode using the built-in speakerphone, the record warning tone may not be audible to the far-end party. The transmit recording level is lower than the receiving voice level for intercom calls; the transmit recording level for CO calls is normal.
  • Page 303: Figure 7-14 Ada-u Unit Switch Settings

    Issue 6 Electra Elite The following switch settings should be made on the ADA-U Unit to enable or disable the record start warning tone. Switch settings should be made before installing the ADA-U Unit in the Multiline Terminal. Refer to Table 7-2 ADA-U Unit Switch Settings.
  • Page 304: Figure 7-15 Apa-u Unit

    The Analog Port Adapter without Ringer is the interface for installing Single Line Telephones, Modems, Credit Card Readers, Wireless Headsets, NEC VoicePoint/VoicePoint Plus Conferencing unit, and other compatible analog devices. The APA-U Unit does not generate ringing signals. One user-adjustable switch with two settings is provided on the adapter.
  • Page 305: Figure 7-16 Attaching The Unit To The Multiline Terminal

    Issue 6 Electra Elite Figure 7-16 Attaching the Unit to the Multiline Terminal Close the base plate, and snap the cover in place. Install a ferrite core (provided with the APA-U Unit) by looping line cord through the core between the terminal (1 inch from the terminal) and ESI(8)-U( ) ETU.
  • Page 306: Figure 7-18 Connecting Cables On The Apa-u Unit

    Electra Elite Issue 6 Refer to Table 7-3 APA-U Unit Switch Settings for SW3. Table 7-3 APA-U Unit Switch Settings for SW3 Switch Description Sets impedance to 600 for devices such as SW3–1 modems or facsimile machines Used for complex impedance devices such as SW3–2 Single Line Telephones.
  • Page 307: Figure 7-19 Apr-u Unit

    Electra Elite APR-U Unit (Analog Port Ringer) The Analog Port Adapter with Ringing provides an interface for installing Single Line Telephones, modems, NEC VoicePoint/ VoicePoint Plus Conferencing unit, and other compatible analog devices. The APR-U Unit also generates ringing signals.
  • Page 308: Figure 7-20 Attaching The Unit To The Multiline Terminal

    Electra Elite Issue 6 Figure 7-20 Attaching the Unit to the Multiline Terminal Plug the cord of the ACA-U Unit (AC adapter) into the jack on the APR-U Unit. Lead the telephone cord out through the groove in the base as shown in Figure 7-21 Leading the Telephone Cord out from Unit.
  • Page 309: Figure 7-22 Closing The Base Plate Cover

    Issue 6 Electra Elite Close the base plate, lead the AC adapter cord out through the hole, and snap the cover in place. Figure 7-22 Closing the Base Plate Cover Install a ferrite core (provided with the APR-U Unit) by looping line cord through the core between the terminal (1 inch from the terminal) and ESI(8)-U10 ETU.
  • Page 310: Figure 7-24 Connecting Cables On The Apr-u Unit

    Electra Elite Issue 6 Refer to Table 7-4 APR-U Unit Switch Settings for SW1 SW3. Table 7-4 APR-U Unit Switch Settings for SW1 and SW3 Switch Description SW1–1 Do not use A Single Line Telephone and Multiline Terminal are used alternately. SW1–2 (The Multiline Terminal and the APR-U Unit share the same B1 channel.)
  • Page 311: Figure 7-25 Attaching An Electra Elite Multiline Terminal To A Pc

    Issue 6 Electra Elite CTA-U Unit (Computer Telephony Adapter) Computer Telephony Adapter allows a DTP or DTU Multiline Terminal connection to a PC. The PC can perform all Multiline Terminal functions using a TAPI-compatible application software. Figure 7-25 Attaching an Electra Elite Multiline Terminal to a PC The CTA-U Unit is attached to the bottom of any DTP/DTU Multiline Terminal except DTP-2DT-1 and DTP-16HC-1.
  • Page 312: Figure 7-27 Attaching The Unit To The Multiline Terminal

    Electra Elite Issue 6 3.5.1 Installing the CTA-U Unit Prepare Multiline Terminal for adapter installation. Refer to Section 2 Preparing Multiline Terminal for Adapter Installation. Plug the unit into the receptacle connector inside the base plate on the Multiline Terminal. Refer to Figure 7-27 Attaching the Unit to the Multiline Terminal.
  • Page 313: Figure 7-28 Connecting The Rs-232c Cable To The Cta-u Unit On The Multiline Terminal

    Issue 6 Electra Elite 3.5.2 Connecting the Cables on the CTA-U Unit Connect the RS-232C cable from the computer to the connector on the CTA-U Unit as shown in Figure 7-28 Connecting the RS-232C Cable to the CTA-U Unit on the Multiline Terminal.
  • Page 314: Figure 7-29 Ctu(c)-u Unit

    Electra Elite Issue 6 Plug and Play Support Headset Operation When CTU and TAPI are used to set data for TSP, the headset button can be controlled by TSP. USB Interface This adapter uses Full Speed (12Mbps) as defined in the USB Specification.
  • Page 315: Figure 7-30 Ctu(s)-u Unit

    Issue 6 Electra Elite 3.6.2 CTU(S)-U Unit Connections This Computer Telephony Application adapter connects a Universal Serial Bus to an ESI(8)-U( ) ETU and can be connected to any DTP/DTU Multiline Terminal except DTP-2DT-1 and DTP-16HC-1. A required AC Adapter is provided with the unit. The following connections are required: AC Adapter Multiline Terminal jack labeled LINE...
  • Page 316: Figure 7-31 Dbm(b)-u( ) And Dbm(e)-u( ) Message Display Boards

    Electra Elite Issue 6 DBM(B)-U( ) Box and DBM(E)-U( ) Box Message Display Boards The DBM(B)-U( ) basic Message Display Board is connected to the ESI(8)-U( ) ETU to provide a message waiting LED for voice mailboxes of personnel without a normal telephone. Each board has eight message waiting LEDs, and up to eight boards can be installed in the Electra Elite 48 system to support 64 LEDs.
  • Page 317: Figure 7-32 Maximum Display Indications

    Issue 6 Electra Elite Figure 7-32 Maximum Display Indications 3.7.1 Connecting DBM(E)-U( ) Box to DBM(B)-U( ) Box or Another DBM(E)-U( ) Box Use wire cutters to remove the cutout on right side of DBM(B)/(E) cover. Refer to Figure 7-33 Removing Cutout.
  • Page 318: Figure 7-33 Removing Cutout

    Electra Elite Issue 6 Figure 7-33 Removing Cutout Remove display plate from DBM(B/E) and DBM(E), and peel off the cover sheet on both. Insert protruding side of cable from the DBM(E) in DBM(B) CN7 or in CN7 of the previous DBM(E). Slide the bracket on DBM(E) being installed into the groves on DBM(B)/(E), and tighten the nuts and bolts.
  • Page 319: Figure 7-35 Threading Screw Into Wall

    Issue 6 Electra Elite Ensure that the internal end of the cable is connected to DBM(E) CN2. The second expansion board must have this cable connected internally to DBM(E) CN3 and externally to the first DBM(E) CN7. The third, fourth, and fifth expansion board cables are connected externally to the previous DBM(E) CN7 and internally to CN4, CN5, and CN6 respectively.
  • Page 320: Figure 7-36 Hanging Dbm(b)-u( ) On Screw

    Electra Elite Issue 6 Figure 7-36 Hanging DBM(B)-U( ) on Screw Remove the display panel to access screws, and thread the in place bottom screws on the outside boards into the wall. Refer to Figure 7-37 Installing Bottom Screws. Figure 7-37 Installing Bottom Screws System Hardware Manual 7 - 29...
  • Page 321: Figure 7-38 Connecting Dbm(b)-u( )

    Issue 6 Electra Elite Tighten the top screw on the DBM(B)-U( ) Box. When four or five expansion boards are used, install the bottom screw on the middle unit as well. 3.7.3 Connecting the DBM(B) to Power and ESI Refer to Figure 7-38 Connecting DBM(B)-U( ), and Connect...
  • Page 322: Figure 7-39 Connecting Dbm(b)-u( ) To Esi Port

    Electra Elite Issue 6 Figure 7-39 Connecting DBM(B)-U( ) to ESI Port HFU-U Unit (Handsfree Unit) The Handsfree Unit provides full-duplex handsfree communication. Large areas may cause poor full-duplex operation. This unit comes with the handsfree adapter and an external microphone. With the terminal upside down, facing from the bottom of the open cover, install this unit in Slot 1 of the telephone.
  • Page 323: Figure 7-41 Microphone With Mute

    Installing the External Microphone An external microphone can be installed on the HFU-U Unit. These instructions apply to the external microphone obtained from NEC. This microphone is equipped with a mute button. Figure 7-41 Microphone with Mute Plug the microphone cord into the jack on the...
  • Page 324: Figure 7-43 Hfu-u Unit Switches

    Electra Elite Issue 6 3.8.3 Switch Settings The HFU-U Unit uses 2-position switches SW1 and SW2 on the HFU-U Unit. Figure 7-43 HFU-U Unit Switches Refer to Table 7-5 HFU-U Unit Switch Settings. Table 7-5 HFU-U Unit Switch Settings Description Position Position Position...
  • Page 325: Pct( )-u( ) Unit (pc Telephony Board)

    Series E Multiline Terminals Electra Professional Multiline Terminals Electra Elite Multiline Terminals The NEC PC Telephony board can be installed on the ISA bus on any IBM-compatible PC. Refer to the PCT Installation Guide provided with the PCT( )-U for installation instructions.
  • Page 326: Figure 7-44 Connecting A Single Line Telephone To The System Using An Slt(1)-u( ) Adp

    Electra Elite Issue 6 3.9.1 Connecting a MIC/Line-In When using the microphone input (MIC), connect an electric condenser microphone. Phantom power (-2.2 Vdc) is supplied. When using the line-level input (Line-In), connect to a line-level device such as a CD or cassette player. 3.10 SLT(1)-U( ) ADP (Single Line Telephone) The Single Line Telephone adapter provides an interface for Single...
  • Page 327: Figure 7-45 Connecting The Slt(1)-u( ) Adp

    Issue 6 Electra Elite Modular Terminal ESI ETU SLT(1)-U10 ADP To ESI Base Cord ESI Port Modular Terminal Connections Single Line Telephone Connections Figure 7-45 Connecting the SLT(1)-U( ) ADP 7 - 36 Installing Optional Equipment...
  • Page 328: Figure 7-46 Removing The Screws From The Slt(1)-u( ) Adp

    Electra Elite Issue 6 3.10.2 Wall Mounting the SLT(1)-U( ) ADP Remove the two screws from the top to open the SLT Adapter as shown in Figure 7-46 Removing the Screws from the SLT(1)-U( ) ADP. Figure 7-46 Removing the Screws from the SLT(1)-U( ) ADP Using the two provided wood screws, attach the unit to the wall.
  • Page 329: Vdd-u Unit (voice/data Unit For Digital Terminals)

    Issue 6 Electra Elite 3.11 VDD-U Unit (Voice/Data Unit for Digital Terminals) This unit provides the station and LAN split for digital terminals. This adapter can be installed on any DTP or DTU Multiline Terminal except DTP-2DT-1 and DTP-16HC-1 connected to a VDH2(8)-U( ) ETU.
  • Page 330: Figure 7-49 Connecting The Cables On The Vdd-u Unit

    Electra Elite Issue 6 Cable to VDH2(8)-U10 Cable to PC Figure 7-49 Connecting the Cables on the VDD-U Unit 3.12 Wall Mounting Any Electra Elite Multiline Terminal can be wall mounted by using the base unit that comes with the Multiline Terminal or by using the WMU-U Unit to accommodate adapters that are installed on the Multiline Terminal.
  • Page 331: Figure 7-50 Positioning The Handset Hanger

    Issue 6 Electra Elite Figure 7-50 Positioning the Handset Hanger 3.12.2 Wall Mounting Using the Base Unit Refer to Section 2 Preparing Multiline Terminal for Adapter Installation, and perform Steps 1~5. Press both sides of the Base Cover, and turn it left to remove it.
  • Page 332: Figure 7-52 Attaching The Base Plate To The Wall

    Electra Elite Issue 6 Assemble the base plate and base cover. As illustrated in Figure 7-52 Attaching the Base Plate to the Wall, attach the base plate and base cover assembly (wide end down) to the posts on the locally provided and installed wall plate. Place locally provided screws in the nodes on the base plate and secure the assembly to the wall.
  • Page 333: Figure 7-54 Plugging In The Line Cord Using A Wall Jack

    Issue 6 Electra Elite Plug the line cord into the jack on the wall plate, wrap the extra cord and secure it with a tie wrap, and lead the line cord out through the groove in the side of the base unit. Figure 7-54 Plugging in the Line Cord Using a Wall Jack When using a modular jack instead of a wall plate,...
  • Page 334: Figure 7-56 Attaching The Bottom Tabs Of The Multiline Terminal To The Base Cover

    Electra Elite Issue 6 With the base plate and base cover assembly attached to the wall, hook the two bottom tabs on the base cover into the tab slots on the base of the Multiline Terminal. Base Cover Multiline Terminal Line Cord Wall Base...
  • Page 335: Figure 7-58 Installed Wall Mount Unit

    Issue 6 Electra Elite When properly installed, the wall-mounted Multiline Terminal looks similar to the one shown in Figure 7-58 Installed Wall Mount Unit. Figure 7-58 Installed Wall Mount Unit Do not adjust the tilt panel after the Multiline Terminal is mounted on the wall. 3.12.3 Installing the Wall Mount Unit and Mounting the Multiline Terminal Using the WMU-U Unit...
  • Page 336: Figure 7-59 Removing The Tabs From The Adapter

    Electra Elite Issue 6 Figure 7-59 Removing the Tabs from the Adapter Remove the tabs from the WMU-U Unit as shown in Figure 7-60 Removing the Tabs from the WMU-U Unit. (The tabs that are removed depends on the Multiline Terminal type.) DTP/DTU-8-1 TEL DTP/DTU-32-1 TEL DTP-8D-1/DTU-8D-2 TEL...
  • Page 337: Figure 7-61 Leading The Line Cord Out Of The Wmu-u Unit

    Issue 6 Electra Elite Place the bundled line cord in the space between the WMU-U Unit and the wall. Lead the line cord out through the slits as shown in Figure 7-61 Leading the Line Cord Out of the WMU-U Unit.
  • Page 338: Figure 7-63 Attaching The Multiline Terminal To The Wmu-u Unit

    Electra Elite Issue 6 Connect the line cord to the Multiline Terminal. With the WMU-U Unit attached to the wall, hook the two bottom tabs on the WMU-U Mount Unit in the tab slots on the Multiline Terminal. Then push the two top tabs on the WMU-U Unit in the tab slots on the Multiline Terminal.
  • Page 339: Figure 7-64 Removing The Multiline Terminal From The Base Cover

    Issue 6 Electra Elite 3.12.4 Removing the Multiline Terminal from the Base Cover To remove the Multiline Terminal from the base cover, lift the Multiline Terminal to disengage top tabs, turn it slightly counter clockwise to unlock lower tabs on base cover, and remove it.
  • Page 340: Figure 7-65 Music Source Connections

    Electra Elite Issue 6 3.13 Music on Hold The Electra Elite 48 KSU allows a Music on Hold source to be connected to the Electra Elite 48 system. Both internal and external music sources can be used. When an internal music source is used (digital music), external music on hold is not available.
  • Page 341: Figure 7-66 External Page Output

    Issue 6 Electra Elite MDF Cable Connections AMPHENOL 2 Amplifier Speakers PIN 50 PIN 25 Externa Paging Figure 7-66 External Page Output 3.16 Connecting a KSU to a Personal Computer To use Least Cost Routing (LCR), and PC Programming, specialized software must installed in the user PC and the PC must be connected via a serial port to the KSU.
  • Page 342: Figure 7-67 Connecting A Pc To The Ksu

    Electra Elite Issue 6 Serial-port characteristics include: Characteristic Value 38.4 K Baud Rate (maximum) Parity None Stop Bit 1 stop bit Data Bit 8 bits Port Type Figure 7-67 Connecting a PC to the KSU 3.16.2 Connecting the Printer to the KSU When using the charge control ability, connect the printer to the KSU to allow the printing of the charge data.
  • Page 343 Issue 6 Electra Elite 3.16.3 Remote Programming Using the Built-in Modem (Modem Kit Unit) PC programming abilities include Remote Programming. Connect the CO line to the modem extension number. The following characteristics apply to the built-in modem. Characteristic Value Baud Rate 28.8Kbps Max Parity None...
  • Page 344 Chapter 8 term Installing D Series i Equipment 8th Tab...
  • Page 346: Figure 8-1 Dtr-2dt-1 Tel Multiline Terminal

    Installing Electra Elite IPK and term Series i Equipment Chapter 8 ECTION ENERAL term The Electra Elite 48 system supports the Electra Elite IPK and D NFORMATION Series i Multiline Terminals, an Attendant Console, and several adapters that allow peripheral equipment to be attached to the Multiline Terminals. This chapter describes each terminal, console, and adapter and provides applicable installation instructions.
  • Page 347: Figure 8-2 Dth/dtr-8-1 Tel Multiline Terminal

    Issue 6 Electra Elite DTH/DTR-8-1 TEL term The DTH (for Electra Elite IPK) or DTR (for D Series i) digital non-display Multiline Terminal has eight programmable line keys (each with a 2-color LED), a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with AD(A)-R, AP(A)-R, AP(R)-R, or CT(A)-R Unit.
  • Page 348: Figure 8-3 Dth/dtr-8d-1 Tel Multiline Terminal

    Electra Elite Issue 6 DTH/DTR-8D-1 TEL term The DTH (for Electra Elite IPK) or DTR (for D Series i) digital Multiline Terminal has eight programmable line keys (each with the 2-color LED), a built-in speakerphone, headset jack, a Large LED to indicate incoming calls and messages, and compatibility with AD(A)-R, AP(A)-R, AP(R)-R, or CT(A)-R Unit.
  • Page 349: Figure 8-4 Dth/dtr-16d-1 Tel Multiline Terminal

    Issue 6 Electra Elite DTH/DTR-16D-1 TEL term The DTH (for Electra Elite IPK) or DTR (for D Series i) digital Multiline Terminal has 16 programmable line keys (each with a 2- color LED), a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with AD(A)-R, AP(A)-R, AP(R)-R, or CT(A)-R Unit.
  • Page 350: Figure 8-5 Dth/dtr-32d-1 Tel Multiline Terminal

    Electra Elite Issue 6 DTH/DTR-32D-1 TEL term The DTH (for Electra Elite IPK) or DTR (for D Series i) digital Multiline Terminal has 16 programmable line keys (each with a 2- color LED), 16 one-touch keys, a built-in speakerphone, headset jack, a large LED to indicate incoming calls and messages, and compatibility with AD(A)-R, AP(A)-R, AP(R)-R, or CT(A)-R Unit.
  • Page 351: Figure 8-6 Dcr-60-1 Console

    Issue 6 Electra Elite DCR-60-1 CONSOLE The Attendant Console has 60 programmable line keys (each with a 2-color LED) that can be programmed as Direct Station Selection keys, function keys, or as outside line keys. An external power supply (AC adapter) is provided with the Attendant Console. A maximum of four DCR-60-1 Consoles can be installed in an Electra Elite 48 system.
  • Page 352: Figure 8-7 Dtr-1-1 Tel Single Line Telephone

    Electra Elite Issue 6 ECTION INGLE DTR-1-1 TEL ELEPHONES The Single Line Telephone is a fully modular terminal with a Flash key, redial key, 6-level receive volume control, 4-level ring volume control, 3-tone ring pitch, data jack, and message waiting lamp. Each terminal requires an SLT(1)-U10 ADP or SLI(4)/(8)-U10 ETU.
  • Page 353: Figure 8-8 Dtr-1hm-1 Tel Single Line Telephone

    Issue 6 Electra Elite DTR-1HM-1 TEL The Single Line Telephone is a fully modular terminal with a flash key, Redial key, Speaker key, Hold key, 6-level receive and speaker volume control, 4-level ring volume control, 3-tone ring pitch, data jack, message waiting lamp, and eight programmable Feature Access/Speed Dial keys.
  • Page 354: Figure 8-9 Connecting A Dth/dtr Terminal To The System

    Electra Elite Issue 6 ECTION DTH/ ONNECTING To connect a DTH/DTR Multiline Terminal Multiline to the system TO THE YSTEM proceed as follows: Plug the telephone cord in the modular jack on the bottom side of the Multiline Terminal. The handset is also attached to the bottom side of the Multiline Terminal.
  • Page 355: Figure 8-11 Joining Dcr Console To A Terminal

    Issue 6 Electra Elite ECTION ONNECTING An Attendant Console can be attached to a Multiline Terminal using the TTENDANT ONSOLE following procedures. TO A ULTILINE ERMINAL Turn the Multiline Terminal and the Attendant Console face down. Using the joining plate provided with the Attendant Console, attach the plate to the Multiline Terminal and the Attendant Console.
  • Page 356: Figure 8-12 Connecting The Line Cord And Ac Adapter When

    Electra Elite Issue 6 Connect the line cord and the AC adapter to the indicated locations on the bottom of the Attendant Console. Refer to Figure 8-12 Connecting the Line Cord and AC Adapter When Installing a DCR Attendant Console. Figure 8-12 Connecting the Line Cord and AC Adapter When Installing a DCR Attendant Console When the Attendant Console and the Multiline Terminal are properly...
  • Page 357: Figure 8-14 Adjusting The Dth/dtr Lcd

    Issue 6 Electra Elite Ensure that the AC adapter, supplied with the Attendant Console, is used. Using a different AC adapter may cause problems. Check that the supplied voltage matches that of the adapter and plug it in an outlet. ECTION DTH/ DJUSTING THE...
  • Page 358: Figure 8-15 Removing The Line Panel

    Electra Elite Issue 6 Figure 8-15 Removing the Line Panel System Hardware Manual 8 - 13...
  • Page 359: Figure 8-16 Placing Line Card On The Line Panel

    Issue 6 Electra Elite Place the Line Card over the keys on the Multiline Terminal. Figure 8-16 Placing Line Card on the Line Panel Install the plastic panel over the line card and push the corners of the Plastic panel until they click in place. Refer to Figure 8-17 Installing Plastic Panel on DTH/DTR Multiline Terminal.
  • Page 360: Figure 8-18 Raising Dth/dtr Multiline Terminal Height

    Electra Elite Issue 6 Figure 8-17 Installing Plastic Panel on DTH/DTR Multiline Terminal ECTION DTH/DTR DJUSTING The base plate on DTH/DTR Multiline Terminals is hinged. The ULTILINE ERMINAL bottom part can be adjusted to raise or lower the terminal height. EIGHT Turn the Multiline Terminal upside down, grasp as shown in Figure 8-18 Raising DTH/DTR Multiline Terminal...
  • Page 361: Figure 8-19 Lowering The Base Cover On The Multiline Terminal

    Issue 6 Electra Elite To lower the Base Cover, press the indicated left and right tabs inward and press down. Refer to Figure 8-19 Lowering the Base Cover on the Multiline Terminal. Figure 8-19 Lowering the Base Cover on the Multiline Terminal term 8 - 16 Installing Electra Elite IPK and D...
  • Page 362: Figure 8-20 Removing Base Cover

    Electra Elite Issue 6 ECTION EMOVING OR To remove the Base Cover proceed as follows: NSTALLING THE OVER Extend the Base Cover. Press tabs shown on Figure 8-20 Removing Base Cover, and slide the Base Cover in the arrow direction until it clicks. Figure 8-20 Removing Base Cover To install the Base Cover, place the four tabs in their applicable slots, and pull the cover in the direction of the arrows until it clicks in place.
  • Page 363: Figure 8-21 Installing Base Cover

    Issue 6 Electra Elite Figure 8-21 Installing Base Cover term 8 - 18 Installing Electra Elite IPK and D Series i Equipment...
  • Page 364: Figure 8-22 Assembling The Abbreviated Dialing Table

    Electra Elite Issue 6 ECTION NSTALLING Assemble the abbreviated dialing table as shown in Figure 8-22 BBREVIATED IALING Assembling the Abbreviated Dialing Table. ABLE Figure 8-22 Assembling the Abbreviated Dialing Table System Hardware Manual 8 - 19...
  • Page 365: Figure 8-23 Installing Abbreviated Dialing Table On The Terminal

    Issue 6 Electra Elite Install abbreviated dialing table on the terminal as shown in Figure 8-23 Installing Abbreviated Dialing Table on the Terminal. Figure 8-23 Installing Abbreviated Dialing Table on the Terminal ECTION OUNTING THE DTH/DTR T 11.1 Hanger Hook ELEPHONE Remove the hook from the unit.
  • Page 366: Figure 8-25 Sliding The Hook Into Position

    Electra Elite Issue 6 Turn the hook with the tab toward the top. Slide the hook on its glides back down into position forming the hanger hook for the handset. Figure 8-25 Sliding the Hook into Position 11.2 Installing the Base Cover to the Wall Raise and remove the Base Cover.
  • Page 367: Figure 8-27 Bundling Line Cord

    Issue 6 Electra Elite Plug line cord in the wall receptacle, leave about 8 inches of cord and bundle the rest as shown in Figure 8-27 Bundling Line Cord. Figure 8-27 Bundling Line Cord Turn the Base Cover upside down, feed the line cord in the cutout and attach it to the wall using 6 screws as shown in Figure 8-28 Installing Base Cover.
  • Page 368: Figure 8-29 Installing The Telephone

    Electra Elite Issue 6 Install the telephone over the four tabs on the Base Cover, and push down until it clicks in place. Figure 8-29 Installing the Telephone Install the Line cord as shown in Figure 8-30 Plugging in Line Cord.
  • Page 369: Figure 8-31 Hiding Excess Cord

    Issue 6 Electra Elite Push spare line cord behind the telephone as shown in Figure 8-31 Hiding Excess Cord. Figure 8-31 Hiding Excess Cord To remove the telephone, press the tabs at the bottom as shown in Figure 8-32 Removing the Telephone, and push up on the Telephone until it comes loose.
  • Page 370: Figure 8-33 Installing Base Cover On Switch Box

    Electra Elite Issue 6 11.3 Installing Base Cover on a Switch Box Install the Base Cover as shown in Figure 8-33 Installing Base Cover on Switch Box. Figure 8-33 Installing Base Cover on Switch Box Install Telephone. Figure 8-34 Wall Installation Complete System Hardware Manual 8 - 25...
  • Page 371: Figure 8-35 Installing Wm-r Unit On The Wall

    Issue 6 Electra Elite 11.4 Installing Telephone Using WM-R Unit When adapters are used, the telephone must be installed on the wall using the WM-R Unit. Attach WM-R Unit using 6 screws as shown in Figure 8-35 Installing WM-R Unit on the Wall.
  • Page 372: Figure 8-36 Installing Telephone On Wm-r Unit

    Electra Elite Issue 6 Install the telephone as shown in Figure 8-36 Installing Telephone on WM-R Unit. Figure 8-36 Installing Telephone on WM-R Unit ECTION DTH/DTR NSTALLING Optional equipment for the DTH/DTR Multiline Terminals enhances the PTIONAL QUIPMENT Electra Elite 48 system. This equipment can be purchased separately from the system and added as the customer business grows.
  • Page 373: Figure 8-37 Raising The Base Plate

    Issue 6 Electra Elite ECTION DTH/DTR REPARING To prepare the DTH/DTR Multiline Terminal for adapter installation: ULTILINE ERMINAL DAPTER Unplug the telephone cord from the terminal. NSTALLATION Turn the terminal upside down. Grasp in the middle of the hollow spaces at the top and pull up until; the retaining tabs click to raise the base plate.
  • Page 374: Figure 8-38 Removing The Dth/dtr Base Plate

    Electra Elite Issue 6 Press down on the tabs indicated in Figure 8-38 Removing the DTH/ DTR Base Plate, and push forward on the base plate to remove it. Figure 8-38 Removing the DTH/DTR Base Plate System Hardware Manual 8 - 29...
  • Page 375: Figure 8-39 Modifying Base Cover

    Issue 6 Electra Elite When an adapter is installed for the first time in a terminal, the base cover on the Multiline Terminal must be modified. Two adapters can be installed in the terminal, and two separate cutouts are provided. Remove the applicable cutout/cutouts on the bottom of the base plate with nippers.
  • Page 376: Figure 8-40 Ac-r Unit

    Electra Elite Issue 6 ECTION NSTALLATION 14.1 AC-R Unit (AC Adapter) ROCEDURES This unit shown on Figure 8-40 AC-R Unit provides power to ancillary devices or DTR Attendant Consoles. The AC-R Unit must be connected to an adapter that is installed on a Multiline Terminal. When more than one adapter is installed on a Multiline Terminal, only one AC-R Unit is necessary.
  • Page 377: Figure 8-41 Ac-r Unit Connection To Adapter

    Issue 6 Electra Elite The Plug Puller shown in Figure 8-40 AC-R Unit is a hollow cylindrical sleeve with a post and a circular rim on the base. The plug of the adapter is inserted in this hole, and the sleeve is pulled over the back of the plug to seat the post that can then be used to unplug the adapter.
  • Page 378: Figure 8-42 Ad(a)-r Unit

    Electra Elite Issue 6 14.2 AD(A)-R Unit (Ancillary Device Adapter) This Ancillary Device Adapter, shown on Figure 8-42 AD(A)-R Unit, allows connection of a tape recorder to all DTH/DTR Multiline Terminals except DTR-2DT-1 as shown on Figure 8-43 Connecting DTH/DTR to Recorder.
  • Page 379: Table 8-1 Ad(a)-r Unit Switch Settings

    Issue 6 Electra Elite 14.2.1 Switch Settings and Wiring When voice calls are only recorded, Remove the cover for the DSW Switch with nippers, and set the switches as shown in Figure 8-44 AD(A)-R Switch With Default Settings and wire between the AD(A) and recorder as shown in Figure 8-46 DSW Switch Settings for Sending Voice Calls to...
  • Page 380: Figure 8-44 Ad(a)-r Switch With Default Settings

    Electra Elite Issue 6 Figure 8-44 AD(A)-R Switch With Default Settings Figure 8-45 AD(A) Connection for Recording Only System Hardware Manual 8 - 35...
  • Page 381: Figure 8-46 Dsw Switch Settings For Sending Voice Calls To Terminal

    Issue 6 Electra Elite When sending recorded calls to the terminal, Set the DSW Switch to settings shown in Figure 8-46 DSW Switch Settings for Sending Voice Calls to Terminal and connect wiring to recorder as shown in Figure 8-47 Connections for Sending Calls to The Terminal.
  • Page 382: Figure 8-49 Core Cable Installation

    Electra Elite Issue 6 Insert cable into the AD(A)-R Unit terminal, fit a cap (included with the Unit) over the cable and push to anchor it as shown in Figure 8-49 Core Cable Installation. The core cable should be inserted with its cover.
  • Page 383: Figure 8-51 Attaching The Ad(a)-r Unit To The Multiline Terminal

    Issue 6 Electra Elite 14.2.3 Installing the AD(A)-R Unit on a DTH/DTR Multiline Terminal Unplug the telephone cord (and the AC-R Unit cord if installed) from the Multiline Terminal. Prepare Multiline Terminal for adapter installation. Refer to Section 13 Preparing DTH/DTR Multiline Terminal for Adapter Installation.
  • Page 384 Electra Elite Issue 6 AD(A)-R Table 8-2 Cable Connections Terminal Cables to Connect Terminal Specifications Number When warning tone is not being sent from Input Terminal: the recorder, connect wire pair input from T1 and T2 are enabled for tone generating device when DSW switches 3 and 4 are OFF.
  • Page 385 Issue 6 Electra Elite AD(A)-R Table 8-2 Cable Connections (Continued) Notes: When recording in handsfree (half-duplex) mode using the built-in speakerphone, the record warning tone may not be audible to the far-end party. The transmit recording level is lower than the receiving voice level for intercom calls; the transmit recording level for CO calls is normal.
  • Page 386: Figure 8-52 Ap(a)/ap(r)-r Unit And Switches

    Adapter with Ringer AP(R) is the interface for installing Single Line Telephones, Modems, Credit Card Readers, Wireless Headsets, NEC VoicePoint/VoicePoint Plus Conferencing unit, and other compatible analog devices. The AP(R)-R Unit generates ringing signals and requires an AC-R Unit. Refer to...
  • Page 387: Table 8-3 Ap(a)-r/ap(r)-r Unit Switch Settings

    Issue 6 Electra Elite 14.3.1 Installing AP(A)-R or AP(R)-R Unit on any DTH/DTR Multiline Terminal except DTR-2DT-1 Prepare Multiline Terminal for adapter installation. Refer to Section 13 Preparing DTH/DTR Multiline Terminal for Adapter Installation. Set the SW1, SW3 and DSW switches to default settings shown in Table 8-3 AP(A)-R/AP(R)-R Unit Switch...
  • Page 388: Figure 8-54 Attaching The Ap(a)/ap(r)-r Unit To The Dth/dtr Multiline Terminal

    Electra Elite Issue 6 Hook tabs A and B in the slots on the Multiline Terminal as shown in Figure 8-54 Attaching the AP(A)/AP(R)-R Unit to the DTH/DTR Multiline Terminal, and press down until the unit clicks into place. Figure 8-54 Attaching the AP(A)/AP(R)-R Unit to the DTH/ DTR Multiline Terminal Close the base plate, and snap the cover in place.
  • Page 389: Figure 8-56 Ct(a)-r Unit

    Issue 6 Electra Elite For the AP(R)-R only, plug the AC adapter power cord in the indicated AP(R)-R Unit receptacle and connect it to a power source. Install the extended base plate. 14.4 CT(A)-R Unit (Computer Telephony Adapter) Computer Telephony Adapter shown in Figure 8-56 CT(A)-R Unit allows a DTH/DTR Multiline Terminal connection to a PC.
  • Page 390: Figure 8-57 Typical Connection For Esi/esic

    Electra Elite Issue 6 Figure 8-57 Typical Connection for ESI/ESIC 14.4.2 Typical Connection using VDH ETU Refer to Figure 8-58 Typical Connection Using VDH ETU. Figure 8-58 Typical Connection Using VDH ETU 14.4.3 Installing the CT(A)-R Unit Prepare Multiline Terminal for adapter installation. Refer to Section 13 Preparing DTH/DTR Multiline Terminal for Adapter...
  • Page 391: Figure 8-59 Attaching The Ct(a)-r Unit To The Dth/dtr Multiline Terminal

    Issue 6 Electra Elite Set CT(A)-R Unit switches to default settings. Refer Table 8-4 CT(A)-R Unit Switch Settings. Table 8-4 CT(A)-R Unit Switch Settings Switch Setting/Description 1 (default) Sets impedance to 600 for devices such as SW3–1 modems or facsimile machines. Used for complex impedance devices such as SW3–2 Single Line Telephones.
  • Page 392: Figure 8-60 Installing And Anchoring Headset

    Electra Elite Issue 6 Install the line cord. Install the headset and anchor it in the cord slot as shown in Figure 8-60 Installing and Anchoring Headset. Figure 8-60 Installing and Anchoring Headset Connect the RS-232C cable from the computer to the connector on the CT(A)-R Unit as shown in Figure 8-61 Connecting the RS-232C Cable to the CT(A)-R Unit on the Multiline...
  • Page 393: Figure 8-62 Removing Key Unit

    Issue 6 Electra Elite 14.4.4 Installing the Driver on the PC Using the setup disk provided with the CT(A)-R Unit install the driver onto your PC. Refer to the CT(A) installation Guide for instructions on installing CT(A) setup disks. 14.5 Removing or Installing BS(E)-R Key Unit This unit can be removed as follows: Remove the Line Card and Line Panel from the Multiline...
  • Page 394: Figure 8-63 Installing Key Unit

    Electra Elite Issue 6 Figure 8-63 Installing Key Unit Push the unit to the left and press down until it clicks into place. Install the Line Card and Line Panel. System Hardware Manual 8 - 49...
  • Page 395 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK term 8 - 50 Installing Electra Elite IPK and D Series i Equipment...
  • Page 396 Chapter 9 Installing Electra Professional Equipment 9th Tab...
  • Page 398: Section 1 General Information

    Installing Electra Professional Equipment Chapter 9 ECTION ENERAL Electra Professional Multiline Terminals can be installed on an Electra Elite NFORMATION 48 system providing inexpensive migration to the Electra Elite 48 system. This chapter provides instructions for connecting these terminals to the Electra Elite 48 system.
  • Page 399: Figure 9-1 Modular Terminal Connections For Multiline Terminals And Attendant Add-on Consoles

    Issue 6 Electra Elite ECTION ONNECTING AN Modular Terminal Connections LECTRA 3.1.1 Connecting Multiline Terminals, Attendant Add-On ROFESSIONAL Consoles, and SLT Adapters ULTILINE ERMINAL When connecting Electra Professional Multiline Terminals, TO THE LECTRA Attendant Add-On Consoles, or SLT Adapters to the MDF 48 S LITE YSTEM...
  • Page 400: Figure 9-2 Connect An Electra Professional Multiline Terminal To The Electra Elite 48 System

    Electra Elite Issue 6 Attach a Multiline Terminal to the System Plug a telephone cord into the modular jack on the bottom side of the Multiline Terminal. Lead the cord out through the cord groove as shown in Figure 9-2 Connect an Electra Professional Multiline Terminal to the Electra Elite 48 System.
  • Page 401: Figure 9-3 Removing Knockout

    Issue 6 Electra Elite Figure 9-3 Removing Knockout Plug the CN-1 connector on the adapter unit in the CN-4 jack on the main board. Refer to Figure 9-4 Unit Installation. Figure 9-4 Unit Installation 9 - 4 Installing Electra Professional Equipment...
  • Page 402: Figure 9-5 Connecting An Attendant Console To A Multiline Terminal

    Electra Elite Issue 6 Install the ADA component side down in the multiline terminal using the provided screw. Connect external device (e.g., fax, modem, or answering machine) using the information provided in ETIs. When installing ADA(2)-W Unit, plug the AC/DC adapter in the jack on the side of the unit.
  • Page 403 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK 9 - 6 Installing Electra Professional Equipment...
  • Page 404 Chapter 10 System Maintenance 10th Tab...
  • Page 406: Section 1 Introduction

    System Maintenance Chapter 10 ECTION This chapter can be used by the technician to troubleshoot and diagnose NTRODUCTION problems during and after system installation. The troubleshooting flow charts and general test procedures aid the technician to identify possible causes of the problem by defining the problem area. Using System Data...
  • Page 407: Table 10-1 Voltage Measurement

    Issue 6 Electra Elite Hand tools such as: • Screwdrivers (flat and Phillips head) • Pliers (long nose and diagonal) • Punch down tool ECTION PERATIONAL General Information ROCEDURES When an Electra Elite 48 system is first powered up, an initialization is performed.
  • Page 408: Initialization Check

    Electra Elite Issue 6 Table 10-1 Voltage Measurement Voltages Tolerance Measuring Points ESI(8)-U( ) ETU +5 ± 0.25V ESI(8)-U( ) or or MBD-U10 Unit –26 ~ –28V MBD-U10 Unit TP1 +5V TP2 GND –24V TP3 –24V AC Voltage (117 Vac) 117 Vac ±...
  • Page 409: After Initialization

    Issue 6 Electra Elite After Initialization Ensure the battery on the MBD-U10 Unit is connected to CN4. Before any programming is attempted, connect the battery on the MBD-U10 Unit to CN4 to prevent loss of previously programmed data if the system loses power. Check all ETU slots in software to ensure the initialization process scanned the installed hardware correctly.
  • Page 410: Section 4 Troubleshooting

    Electra Elite Issue 6 ECTION Remote Administration and Maintenance ROUBLESHOOTING The Maintenance and Diagnostics feature can remotely access the Electra Elite 48 system for maintenance and diagnostics. The remote PC and the system are connected via a modem (built-in or external).
  • Page 411: Reset

    Issue 6 Electra Elite 4.2.3 Reset At times, the station and/or the ETU must be reset. The following resets are used in the system. Terminal Reset – Unplug the station line cord from the station and then plug it back into the station. ETU Reset –...
  • Page 412: No Internal Dial Tone To Any Multiline Terminal Or Slt

    Electra Elite Issue 6 No Internal Dial Tone to any Multiline Terminal or SLT Incorrect or No DC Voltage Voltages Check AC Input Correct? Power. Good Turn system Off. Disconnect all Correct AC Power circuit boards. AC Power? Problem. Good Turn system On.
  • Page 413: No Led Or Display Indications On Any Multiline Terminal

    Issue 6 Electra Elite No LED or Display Indications on any Multiline Terminal Incorrect or No DC Voltage All DC Check AC Input Voltages Power. Good Terminate one Multiline Terminal Correct AC Power. from the KSU Programming Station AC Power? directly to MDF and test.
  • Page 414: Radio Frequency Interference (rfi)

    Electra Elite Issue 6 Radio Frequency Interference (RFI) Is interference only on outside calls or anytime station is off-hook? On CO calls only Remove one CO line RFI Event? at MDF and test using standard SLT. Multiline Terminal off-Hook RFI on CO Check cable for the Lines? affected terminal(s).
  • Page 415: No Or Intermittent Co/pbx Ring

    Issue 6 Electra Elite No or Intermittent CO/PBX Ring Test to see if problem occurs on one line or several lines. One Line Several Lines Check Memory Blocks 4-01 and 4-02 See if problem occurs to ensure that line is programmed to Occurrence? on all Multiline Terminals ring on an installed station.
  • Page 416: Call Dropping

    Electra Elite Issue 6 Call Dropping See if problem is on all lines. Calls dropped on all lines? lines drop together? Check DC voltages with a meter and AC Check outside line key power with line indication after call drops. disturbance analyzer.
  • Page 417: No Outside Dial Tone Access

    Issue 6 Electra Elite No Outside Dial Tone Access Multiline Check for Internal Terminal or SLT dial tone. Both Internal Terminals dial tone? affected? Check for internal Dial Tone. 1. Perform Second 1. Reset terminal Check terminals Initialization. and test. Internal for Internal dial 2.
  • Page 418: Co/pbx Dialing Problem: Cannot Dial Out On Co

    Electra Elite Issue 6 CO/PBX Dialing Problem: Cannot Dial Out on CO Check CO lines at MDF Check Memory problem with test set to see if Block 4-95. only? they are DTMF or DP. DTMF DTMF Line type DP or program? DTMF? Check CO lines at MDF...
  • Page 419: Multiline Terminal Function Problems

    Issue 6 Electra Elite Multiline Terminal Function Problems terminals Go to Flowchart A2. affected? Check Memory Block 7-2 for correct Station Assignment. Assignment Reassignment correct? Is Problem End. solved? Perform Multiline Terminal Self Test: 1. Unplug terminal line cord. 2. Hold down * and # together and plug in the line card. 3.
  • Page 420: Multiline Terminal Ringing Problems

    Electra Elite Issue 6 Multiline Terminal Ringing Problems Intermittent Problem Go to Flowchart C1. Occurs? Consistent Check to see if problem occurs on CO or internal calls (including station-to-station or transferred calls). Internal Check to see if station is Problem Check Memory Block 4-12.
  • Page 421: Multiline Terminal Dial Tone Access Problems

    Issue 6 Electra Elite Multiline Terminal Dial Tone Access Problems Check to see if problem occurs on CO or Internal call. Internal CO or Go to Flowchart C3. Internal dial Go to Flowchart A1. tone? Both Go to Flowchart A1. 10 - 16 System Maintenance...
  • Page 422: No Dial Tone Access On Slt

    Electra Elite Issue 6 No Dial Tone Access on SLT Check Memory Block 7-1 for SLI(4)/(8)-U( ) ETU assignments. Problem Assignment End. Assign Again. solved? correct? Both No CO Check CO line dial tone or internal Replace SLT, and test. on a Multiline Terminal.
  • Page 423: Ringing Problem On Slt

    Issue 6 Electra Elite Ringing Problem on SLT Replace SLT. Problem SLT defective. Solved? Check to see if ringing problem is intermittent. Intermittent Check to see if SLT Problem? is call forwarded. Call Cancel call Forward? Forwarding. Check SLI(4)/(8)-U( ) ETU for ring voltage output with Pass Fail...
  • Page 424: No Dial Access To Features On Slt

    Electra Elite Issue 6 No Dial Access to Features on SLT Check to see if SLT can access internal or CO dial tone. Access dial Go to Flowchart E1. tone? Check Memory Block 4-17 for feature assignment. Good Feature Program C.O.S. to Done allowed? allow feature, and test.
  • Page 425: Low Volume Problems

    Issue 6 Electra Elite Low Volume Problems All lines? Anything bridged on Remove it. All stations? system CO line? Replace Multiline Run a dB level test at DMARK Terminal/ SLT. on lines with 1 kHz test tone. Move suspected bad line to At least -8dB at MDF is required.
  • Page 426: External Paging Problems

    Electra Elite Issue 6 External Paging Problems Amplifier Amplifier is needed. provided? Place Test Set on output of paging at ECR-U( ) ADP with all external wiring removed. External page audible on test set? Check Memory Blocks 1-1-46, External amplifier 1-1-47, and 1-1-48 for correct or wiring is defective.
  • Page 427: Smdr Output Problems (no Call Accounting System)

    Issue 6 Electra Elite SMDR Output Problems (No Call Accounting System) Incoming Problem only? Check Memory Block 1-5-26 for print selection. Printer RS-232C compatible? Compare each parameter between SMDR requires printer and MIFM-U( ) Unit: RS-232C connection. 1. Baud rate 300~4800 2.
  • Page 428 Appendices 11th Tab...
  • Page 430 Glossary of Abbreviations Appendix A The following table includes common abbreviations used throughout this document that are listed in alphabetical order. Abbreviations Definition Automatic Call Distribution Provides a cost-effective method for supervising incoming telephone traffic and associated staff activity. Alarm Indication Signal Replaces the normal traffic signal when a maintenance alarm indication is activated.
  • Page 431 Issue 6 Electra Elite Abbreviations Definition Cyclic Redundancy Check CRC is a common method to establish that the data is correctly received in data communications. This process checks the integrity of a block of data. A CRC character is generated at the transmission end. Its value depends on the hexadecimal value of the number of ones in the data block.
  • Page 432 Electra Elite Issue 6 Abbreviations Definition Primary Rate Interface ISDN subscriber interface. PRI has 23 bearer B-channels at 64 Kbps per second and a D-channel at 64 Kbps per second. The bearer B-channels are provided for PCM voice, video conferencing, group 4 facsimile machines, and other similar types of transmissions.
  • Page 433 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK A - 4 Glossary of Abbreviations...
  • Page 434 YSTEM ARDWARE ANUAL NEC America, Inc. Issue 6 (Series 8000)

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