System Event Messages Log; Integrated Management Module Error Messages - IBM x3630 M3 7377 Problem Determination And Service Manual

System event messages log

The system event messages log contains messages of three types:
Information
Warning
Error
Each message contains date and time information, and it indicates the source of
the message (POST or the IMM).

Integrated management module error messages

The following table describes the possible integrated management module error
messages and suggested actions to correct the detected problems.
Table 7. Integrated management module error messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, Type 7377 server," on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
%1 Platform Watchdog Timer
expired for %2.
(%1 = OS Watchdog or
Loader Watchdog;
%2 = OS Watchdog or
Loader Watchdog)
A diagnostic interrupt has
occurred on system %1.
(%1 =
CIM_ComputerSystem.
ElementName)
Information messages do not require action; they record significant
system-level events, such as when the server is started.
Warning messages do not require immediate action; they indicate possible
problems, such as when the recommended maximum ambient temperature
is exceeded.
Error messages might require action; they indicate system errors, such as
when a fan is not detected.
Severity Description
Error A Platform Watchdog Timer Expired
event has occurred.
Error An operator information panel
NMI/diagnostic interrupt has
occurred.
Action
1. Reconfigure the watchdog timer
to a higher value.
2. Make sure that the IMM
Ethernet over USB interface is
enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for the
operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
If the NMI button on the operator
information panel has not been
pressed, complete the following
steps:
1. Make sure that the NMI button
is not pressed.
2. Replace the operator
information panel cable.
3. Replace the operator
information panel.
Chapter 3. Diagnostics
93