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Table 7. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, Type 7377 server," on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
The Processor CPU
n Status has Failed with
IERR.
(n = microprocessor number)
The Processor CPU n is
operating in a Degraded
State.
(n = microprocessor number)
Severity
Description
Error
A processor failed - IERR condition
has occurred.
Warning
Throttling has occurred for
microprocessor n. (n =
microprocessor number)
Action
1. Make sure that the latest levels
of firmware and device drivers
are installed for all adapters and
standard devices, such as
Ethernet, SCSI, and SAS.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before
you update the code.
2. Run the DSA program for the
hard disk drives and other I/O
devices.
3. (Trained service technician only)
Replace microprocessor n.
(n = microprocessor number)
1. Make sure that the fans are
operating, that there are no
obstructions to the airflow, that
the air baffles are in place and
correctly installed, and that the
server cover is installed and
completely closed.
2. Check the ambient temperature.
You must be operating within
the specifications.
3. Make sure that the heat sink for
microprocessor n is installed
correctly.
4. (Trained service technician only)
Replace microprocessor n.
(n = microprocessor number)
Chapter 3. Diagnostics
117
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