IBM x3630 M3 7377 Problem Determination And Service Manual page 87

Table 6. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, Type 7377 server," on page 125 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
166-812-xxx IMM
166-813-xxx IMM
Test State Description
IMM I2C Test Aborted IMM I2C Test
stopped a
parameter is out
of range.
IMM I2C Test Aborted IMM I2C test
stopped: cannot
return the
number of
requested data
bytes.
Action
1. Turn off the system and disconnect it from the
power source. You must disconnect the system
from ac power to reset the IMM.
2. After 45 seconds, reconnect the system to the
power source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the latest
level. The installed firmware level is shown in the
diagnostic event log in the Firmware/VPD section
for this component. For more information, see
"Updating the firmware" on page 233.
6. Run the test again.
7. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Turn off the system and disconnect it from the
power source. You must disconnect the system
from ac power to reset the IMM.
2. After 45 seconds, reconnect the system to the
power source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the latest
level. The installed firmware level is shown in the
diagnostic event log in the Firmware/VPD section
for this component. For more information, see
"Updating the firmware" on page 233.
6. Run the test again.
7. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
69