IBM x3630 M3 7377 Problem Determination And Service Manual page 116

Table 7. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, Type 7377 server," on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
Failure Predicted on drive n
for array %1.
(n = hard disk drive number,
%1 = CIM_ComputerSystem.
ElementName)
Fault in slot System board
on system %1. (%1 =
CIM_ComputerSystem.
ElementName)
Flash of %1 from %2 failed
for user %3. (%1 =
CIM_ManagedElement.
ElementName;
%2 = Web or LegacyCLI;
%3 = user ID)
98
IBM System x3630 M3 Type 7377: Problem Determination and Service Guide
Severity Description
Warning Predicted failure on a drive.
Error A PCI slot error has occurred.
Info An attempt to update a firmware
component from the interface and
IP address has failed.
Action
1. Run the hard disk drive
diagnostic test on drive n.
2. Reseat the following
components:
a. Hard disk drive
b. Cable from the system
board to the backplane
3. Replace the following
components one at a time, in
the order shown, restarting the
server each time:
a. Hard disk drive
b. Cable from the system
board to the backplane
c. Hard disk drive backplane
1. Check the riser-card LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and adapter
firmware (UEFI and IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before
you update the code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the riser card.
7. (Trained service technician only)
Replace the system board.
Note: Make sure the technician
refreshes the VPD.
Try to update the firmware again.