Error Examples - Mitsubishi Electric MELSEC SW1DNC-CCIEF-B User Manual

16.1

Error Examples

The following tables show examples of the major errors under the specific conditions.
When a corresponding error occurs, refer to the troubleshooting of each error.
Installation of the software package
Error
Installation of the software package
has failed.
Uninstallation of the software
package has failed.
Personal computer and utility
Error
Personal computer does not start or
shuts down.
Personal computer shuts down.
Utility does not start up.
The screen or operation is abnormal.
The screen for which corrective
action is not clear, is displayed.
Personal computer operates slowly.
Board and driver
Error
A WDT error occurred.
Driver does not activate.
A bus error occurred.
16 TROUBLESHOOTING
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16.1 Error Examples
Description
Installation aborted.
Driver is not installed.
A " ! " mark is displayed next to the icon of the driver name of board on the
Device Manager screen of Windows.
The software package is not uninstalled despite the "uninstallation completed"
message has been displayed.
Description
The system error is displayed when OS rebooting is stopped and blue screen
appears.
The operating system down or system reset occurred when the system is in
operation.
The system down occurred when deleting or disabling the driver.
• There is no icon in the start menu of the operating system.
• The utility does not start up by clicking the icon.
• The utility screen is not displayed normally.
• The utility cannot be operated.
• An unexpected screen is displayed.
• The screen for which corrective action is not clear, is displayed.
• The operation of mouse or keyboard is slow.
• The operation of other application is slow.
• CPU utilization of personal computer is high.
• Operation of sound function is unstable.
Description
A hardware failure or a board WDT error has occurred. (RUN LED is OFF.)
(RUN LED is OFF.)
A driver WDT error occurred.
(RUN LED is flashing and RD LED is ON.)
The driver cannot communicate with the board.
(RUN LED is OFF.)
PCI bus/PCI Express bus error occurred.
(RUN LED is flashing and SD LED is ON.)
Reference
Page 144 Installation failed
Page 147 When the driver is not
installed
Page 158 Checking on Device
Manager screen
Page 144 Uninstallation failed
Reference
Page 148 Personal computer does
not start or shuts down
Page 148 Utility does not startup
Page 149 The screen or operation is
abnormal
Page 149 The screen for which
corrective action is not clear, is
displayed.
Page 150 Personal computer
operates slowly
Reference
Page 150 Hardware error or board
WDT error
Page 151 Driver WDT error
Page 151 Driver does not start
Page 151 Bus error