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View current system conditions and connections
•
•
View event logs and alarms
•
Test network connections
•
Reset the unit
NOTE: Only administrators have access to the Troubleshooting tab and can see
and make changes to all settings.
Figure 36.
The pages within Troubleshooting include:
Status — Displays information about the firmware and web page versions, system
1
temperature, Ethernet connection, MAC address, date and time, as well as details
about the bit rates for audio and the encoder streams (see
more information).
Logs — Displays a list (log) of alerts and notices for any event set up for any status
2
other than Disabled in Configuration > Alarms and Traps > Alarm Message
List. The log can be sorted by date and time, priority, DB ID, or message. It can also
be filtered, or exported to a CSV file (see
Alarms — Similar to Logs, this page displays a list of the more severe events that
3
trigger alarms. The list can be sorted, filtered, or exported to a CSV file. Individual
alarms can be cleared. Only active and recently active alarms are displayed (see
on page 54 for more information).
Diagnostic Tools — Provides a convenient way to test network connections
4
using a ping utility, a route (tracert) function, or Nmap test. It also includes a feature to
run other diagnostic tests that generate a debugging log (see
page 55 for more information).
Reset and Reboot — Allows the user to initiate a unit reboot, delete all stored
5
content and format the internal storage, or perform one of five different types of reset
(see
Reset and Reboot
Status
The Status page within the Troubleshooting page displays factory-defined and
user-defined information about the unit. This page contains the firmware version, MAC
address, and related information about the unit. It also displays the current audio and video
bit rates for all encoding streams.
Troubleshooting Tab and Subtabs
on page 56 for more information).
Status
on the next page for
Logs
on page 53 for more information).
Diagnostic Tools
SME 211 • Web-Based User Interface
Alarms
on
52
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