Extron electronics NAV SD 501 User Manual

Extron electronics NAV SD 501 User Manual

Streaming hdmi scaling decoders
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User Guide
Pro AV Over IP
NAV SD 501 and NAV SD 101
Streaming HDMI Scaling Decoders
68-2980-01 Rev. Ax1
07 21

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Table of Contents
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Summary of Contents for Extron electronics NAV SD 501

  • Page 1 User Guide Pro AV Over IP NAV SD 501 and NAV SD 101 Streaming HDMI Scaling Decoders 68-2980-01 Rev. Ax1 07 21...
  • Page 2 Safety Instructions Safety Instructions • English Istruzioni di sicurezza • Italiano AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad WARNING This symbol, , when used on the product, is intended to avvertire l’utente della presenza di tensione non isolata pericolosa alert the user of the presence of uninsulated dangerous voltage within the all’interno del contenitore del prodotto che può...
  • Page 3 Copyright © 2021 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks ( ® ), registered service marks ( ), and trademarks ( ) are the property of RGB Systems, Inc. or Extron Terms of Use page at www.extron.com): (see the current list of trademarks on the...
  • Page 4 Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté par une source d’alimentation certifiée UL de classe 2 ou LPS, avec une tension nominale 12 Vcc, 2.0 A minimum ou 56Vdc (PoE), minimum 0.8 A. NAV SD 501 and NAV SD 101 Scaling Decoders • Introduction...
  • Page 5 File Click the button. Specifications Availability Product specifications are available on the Extron website, www.extron.com. Extron Glossary of Terms A glossary of terms is available at http://www.extron.com/technology/glossary.aspx. NAV SD 501 and NAV SD 101 Scaling Decoders • Introduction...
  • Page 7: Table Of Contents

    ....... 72 Current Output pane ........35 Mounting the Decoder ........72 Available Inputs pane ........35 Tabletop Use ..........72 Mounting kits ..........72 UL Rack-Mounting Guidelines ......72 NAV SD 501 and NAV SD 101 Scaling Decoders • Contents...
  • Page 8 NAV SD 501 and NAV SD 101 Scaling Decoders • Contents viii...
  • Page 9: Introduction

    IP network using multicast streaming technology. NOTE: In this manual: • The NAV SD 501 and NAV SD 101 are both referred to as a “decoder.” They are referenced by model name when differences exist. •...
  • Page 10: About The Decoder

    About the Decoder One or more compatible decoders, such as the NAV SD 501 or NAV SD 101, decode the data stream back into the original video and audio signal formats and output them locally. About all Units in the System Each encoder and decoder has an integrated web interface.
  • Page 11 HDCP 2.3 compliant — Ensures display of content-protected media and interoperability with other HDCP-compliant devices. USB 2.0 extension (NAV SD 501 only) — Built-in USB 2.0 extension facilitates • connection to peripheral USB devices over the same cable as video and audio. Ideal for KVM applications or remote connectivity for USB cameras or storage devices.
  • Page 12 1-inch (2.5 cm) high, half rack width metal enclosure — Compact, low profile • enclosure for discreet placement and concealment. • ZipClip 400 included — Enables quick and secure mounting to rack rails, tables, shelves, and lecterns. NAV SD 501 and NAV SD 101 Scaling Decoders • Introduction...
  • Page 13: Installation And Basic Operation

    Installation and Basic Operation This section describes the installation and the operation of the NAV SD 501 and NAV SD 101 decoders, including: • Mounting • Rear Panel Connections and Features • Front Panel Connection and Indicators • Operation Mounting...
  • Page 14 Tx Rx G S G wiring on page 9 to wire the connector). USB 2.0 port (NAV SD 501 only) — Connect a USB Type-C cable from a USB 2.0 USB host or a USB device. See to securely fasten the LockIt Lacing Brackets USB connector to the decoder.
  • Page 15: Connector And Cable Details

    TIA/EIA T568-B wiring standard (see figure 3). Pins: 12345678 TIA/EIA T568B Wire color White-orange Orange White-green Blue White-blue Green White-brown Brown TP Wires Figure 3. RJ-45 Connector and Pinout Table NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 16: Hdmi Connectors

    ( While holding the connector securely against the lacing bracket, use pliers or similar tools to tighten the tie wrap, then remove any excess length ( NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 17: Analog Audio Connectors

    The IR S and G line pair and the RS-232 Tx and Rx line pair must each cross once between this connector and the source or destination. • The length and preparation of exposed wires is important (see the audio connector NOTES above for details). NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 18 Extron. L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit final. NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 19: Front Panel Features

    Lit — The unit is receiving power, either locally or remotely (via PoE) and is operational. Configuration port — This USB mini-B port (USB 2.0) is used to configure the decoder and to update firmware. NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 20 6). Unlit — HDMI audio is muted. USB LEDs (NAV SD 501 only) — Indicates the status of the USB stream, as follows: Host LED Lit steadily – The decoder is in USB host mode. Unlit – The decoder is in USB device mode, the default condition.
  • Page 21: Startup And Basic Operation

    If the other devices are not turned on before the video source, the image may not appear. NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 22: System Operation With A Navigator

    Extron control system on the AV network using a process known as “encapsulation” (see the NAVigator User Guide, available at https://www.extron.com for details). NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 23 • Removes the initial serial number passwords and sets them password to extron. on page 66. to extron. The reset LED blinks four times in succession during the reset. NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 24 RESET Figure 9. Resets Release the Reset button and then immediately press and release the Reset button again. Nothing happens if you do not momentarily Reset within 1 second. NAV SD 501 and NAV SD 101 Scaling Decoders • Installation...
  • Page 25: Html Operation

    If you use IP over USB, Extron recommends waiting a minute after plugging in the cable for your PC to identify the USB connection as a valid Ethernet port. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 26 In the event of a complete system reset, the passwords revert to the default. • The default username is and the default password is admin extron • Passwords are case sensitive. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 27 £ £ £ £ £ £ £ £ £ £ £ £ § § § § § § § § § § § § § § § § § § Figure 12. Home Page NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 28: Using The Html Pages

    About link — Opens a page that provides information about the decoder. See About § in future updates please note. Page on page 58. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 29: Input Configuration Page

    NAV Audio — Click to enable and disable NAV Audio. NAV audio is the default encrypted audio signal. AES67 — Click to enable and disable AES67. AES67 is a standards-based audio over IP signal. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 30: Output Configuration Page

    The selected dialog box opens (see Video pane on page 23, Audio pane page 24, and Test Pattern pane on page 25, and On Screen Display (OSD) pane page 26). NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 31: Video Pane

    • Auto — Adjusts color bit depth based on the display EDID to supports 10 bit or 8 bit. • Force 8-Bit — Always uses 8 bit output. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 32: Audio Pane

    This allows audio to continue be played using the internal speakers of the display when there is no video. • Allow Audio Only must be disabled to use a screen saver. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 33 (figure 19 shows examples), which can be useful when setting up a display. Color Bar Grayscale Alt Pixels Aspect Crop Crosshatch Figure 19. Test Patterns NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 34: On Screen Display (Osd) Pane

    When Screen Saver Mute is unchecked, the duration automatically becomes 501 Always on. After the duration expires, the decoder drops the active sync, allowing the monitor to turn off or enter low power mode. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 35 1080P image and the output is 4K, you will see black boarders. • If you have not already uploaded an image, the pane displays the Select File button. See Upload a custom image on page 28. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 36 2 2 2 2 2 2 2 2 2 2 2 2 NOTE: Click ) to delete the image. This action is necessary to replace the custom image. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 37 ), which shows existing presets and allows you to recall , rename, and delete presets (see Preset pane on page 33). To recall a preset, click it ( ) and click Recall NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 38 Aspect Ratio — Click the Aspect Ratio drop-down list to select between Follow (no scaling, maintain the aspect ratio of the input video) or Fill (scale the output to fill the connected display). NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 39 • 2560x1080 • 2560x1440 • 2560x1600 • 3840x2160 • • • • • • • • 4096x2160 • • • • • • • • * Default setting NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 40 — Click to reset all scaler output settings to their factory default ¥ values, 1080P at 60 Hz. Save as Preset — Click to save the current scaler settings as a preset (see Preset ¦ pane on page 33). NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 41 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Figure 26. Saving an Input Preset Click the desired preset number (see figure 26, NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 42: Ties Page

    ) and ) that Ties Current Output Available Inputs display the status of the input and output endpoints and tabs ( ) that let you tailor the ties shown. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 43: Current Output Pane

    B B B B B B B B B B B B B B B B B B Figure 28. Current Output and Available Hosts for USB Tab NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 44: Tools Pages

    NOTE: Unless otherwise directed, the decoder backup file goes to the Downloads folder of the connected PC. Click Keep to save the file to the Downloads folder or Discard as desired. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 45 Navigate to the folder where the Restore file is saved (typically the Downloads folder) (see figure 31, ). Select the file. ). The Device Tools page returns to the top (see Click figure 32 on page 38). Open NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 46 When the operation completes, the decoder reboots. NOTE: You must reconnect to the decoder (see Opening the Embedded HTML Pages on page 17) if you have other operations to perform. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 47 ). The Open dialog box closes and the Click pane returns to the Open Device Tools figure top, with the selected firmware file identified (see on page 40). NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 48 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Figure 37. Device Tools — Reset Function NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 49 Any of these operations concludes, with the decoder rebooting. NOTE: You must reconnect to the decoder (see Opening the Embedded HTML Pages on page 17) if you have other operations to perform. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 50: Diagnostic Tools Page

    Figure 39 shows the typical results of a Trace diagnostic. Figure 39. Trace Results Shown ) to reset the Address field if you want to run another diagnostic. Click Clear ( NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 51: Monitoring

    IGMP Querier (see page Memory Utilization AV LAN Utilization Ethernet Extension Utilization (NAV SD 501 only) USB Devices (NAV SD 501 only) Primary Controller Alarms Download Logs ¢ NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 52: Ethernet Extension Utilization Pane (Nav Sd 501Only)

    Extension port is either disabled (see Network Connection on page 52) or enabled with nothing connected to it. Figure 42. Ethernet Extension Utilization Pane when Extension is not in Use NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 53: Usb Devices Pane (Nav Sd 501 Only)

    IP address of the device, if present. Figure 44 shows the indication if no primary controller is present on the network. Figure 44. Primary Controller Pane with no Controller Present on the Network NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 54 Click the All checkbox ( ) or individual endpoint checkboxes ( ) to select one or more alarms to clear. Click Clear Alarms ( ) to clear this alarm. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 55 The encoder monitors the active alarm states of all devices in the NAV system. All alarm state changes are logged even if status reporting is disabled from the decoder. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 56: Settings Page

    NAVigator. See the variable definition in the SIS Operation section on page 65 for the text rules that apply to tags, names, and locations. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 57 Location — Click in this field and type in a location to customize your system. Save and Cancel buttons — Click Save to take Device Details changes or Cancel to abandon them. Clicking either button closes the editable selection. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 58 Date & Time — Click in this field and type in the date and time. Time Zone — Click the drop-down list to select the offset from Greenwich Mean Time (GMT). NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 59 NTP server — Click in these fields and type in the IP address or DNS name of an NTP server. Save and Cancel buttons — Click Save to take Date & Time changes or Cancel to abandon them. Clicking either button closes the editable selection. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 60 NAVigator. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 NAV SD 501 only Figure 54. Network Connection Selection NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 61 ) — DHCP is on by default. When a DHCP server is not accessible, the Link local IP Address is used. • MAC Address ( ) — A unique read-only identifier for network connected devices. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 62: Usb (Nav Sd 501 Only)

    HID Only - Allows only devices such as a keyboard and mouse to function. Save and Cancel buttons — Click Save to take USB changes or Cancel to abandon them. Clicking either button closes the editable pane. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 63 ) to display the password as you type it. Save and Cancel buttons — Click Save to take Password change or Cancel to abandon it. Clicking either button closes the editable selection. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 64 Save and Cancel buttons — Click Save to take Port changes or Cancel to abandon them. Clicking either button closes the editable selection. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 65 NAV devices on the network. • USB Multicast IP (NAV SD 501 only) is the multicast IP address that the decoder uses to send and receive the USB stream. Save and Cancel buttons — Click Save to take changes or Cancel to abandon them.
  • Page 66 1 1 1 1 Figure 64. About Pane pane provides the following useful information: About Firmware version number Installed licenses, which can be sorted by clicking the desired filtering letter. NAV SD 501 and NAV SD 101 Scaling Decoders • HTML Operation...
  • Page 67: Control System

    Use utilities such as Ping Reset , and Reboot • Configure 802.1x security settings • View 802.1x status logs Update the firmware to a selected device or group of devices • NAV SD 501 and NAV SD 101 Scaling Decoders • Control System...
  • Page 68: Secure Sockets Layer (Ssl) Certificates

    Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase. NAV SD 501 and NAV SD 101 Scaling Decoders • Control System...
  • Page 69: Global Configurator Plus

    Extron Control Professional Certification. For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Configurator, see the applicable Global Configurator Help File. NAV SD 501 and NAV SD 101 Scaling Decoders • Control System...
  • Page 70: Global Scripter

    Python and should know how to use Extron ControlScript. For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Scripter, see the Global Scripter Help File. NAV SD 501 and NAV SD 101 Scaling Decoders • Control System...
  • Page 71: Sis Operation

    Communication using Global Configurator Plus or Global Configurator Professional, via a SPD interface. See the applicable Help file to configure the program to issue SIS commands to the NAVigator. NAV SD 501 and NAV SD 101 Scaling Decoders • SIS Operation...
  • Page 72 The ASCII to HEX conversion table below is for use with the command and response table. ASCII to Hex Conversion Table Space • NAV SD 501 and NAV SD 101 Scaling Decoders • SIS Operation...
  • Page 73: Common Symbol Definitions

    = Status = Off, disabled, not detected = On, enabled, detected NOTE: See Device Details on page 48 to edit input and output names, numbers and IP addresses. NAV SD 501 and NAV SD 101 Scaling Decoders • SIS Operation...
  • Page 74 = Off, disabled, not detected = On, enabled, detected = USB mode 0 = Off 1 = Host 2 = Device = USB host I/O Number: <input number> or <output number> NAV SD 501 and NAV SD 101 Scaling Decoders • SIS Operation...
  • Page 75 = Dropped packets (in percent) — = Serial number < > xxxxxxx • = Internal temperature = Firmware version = Full firmware version xxxx = Full firmware version — advanced xxxx-bnnn NAV SD 501 and NAV SD 101 Scaling Decoders • SIS Operation...
  • Page 76: Command And Response Table For Ip-Specific Sis Commands

    = Off, disabled, not detected = On, enabled, detected KEY: = IP address, subnet, gateway address YYY.YYY.YYY.YYY = Subnet prefix Number of bits used to create the subnet = MAC address YY-YY-YY-YY-YY-YY NAV SD 501 and NAV SD 101 Scaling Decoders • SIS Operation...
  • Page 77: Troubleshooting

    An assigned NAVigator is not discovered Check the offline NAVigator for a power Device Offline on the network. failure. Check the network connectivity of the endpoint. NAV SD 501 and NAV SD 101 Scaling Decoders • Troubleshooting...
  • Page 78 NAV device cannot synchronize its Ensure that network policies allow PTP Sync PTPv2 clock with any peers. PTPv2 packets to reach the NAV Device from a clock master. NAV SD 501 and NAV SD 101 Scaling Decoders • Troubleshooting...
  • Page 79 Ensure there is an air gap around NAVigator to allow adequate airflow. The decoder failed to establish a tie with Debug the network connectivity between Tie Failure the specified endpoint. the encoder and decoder. NAV SD 501 and NAV SD 101 Scaling Decoders • Troubleshooting...
  • Page 80: Reference Information

    • Mechanical loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. NAV SD 501 and NAV SD 101 Scaling Decoders • Reference Information...
  • Page 81 Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (such as use of power strips). NAV SD 501 and NAV SD 101 Scaling Decoders • Reference Information...
  • Page 82 Extron Warranty Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

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