System Information; Locate The System Serial Number; View Self Test Warnings; Locate The Software Version - Polycom RealPresence Group Series User Manual

System Information

Note that your administrator might ask you for the system serial number, software version, any active alert
messages, and other information.

Locate the System Serial Number

You can view the system serial number, which is 14 digits, on the local interface of the RealPresence Group
system. The serial number is also available on the back of the system.
T
ASK
1 From the Home screen, press
2 Navigate to
3 Select Information.

View Self Test Warnings

If any warnings occur during the test sequence, use the remote control to view them after the system starts.
T
ASK
1 From the Home screen, press
2 Navigate to
For more details, use the remote control to select More Information. If a severe error occurs during
startup, the system does not power on. Contact Polycom your administrator.

Locate the Software Version

You can view the software version on the local interface of the RealPresence Group system.
T
ASK
1 From the Home screen, press
2 Navigate to
3 Select Inf ormation.

Locate Active Alert Messages

You can view the active alert messages on the local interface of the RealPresence Group system.
T
ASK
1 From the Home screen, press
2 Navigate to
3 Select Status.
Polycom, Inc.
.
Settings > System Information.
.
Settings > System Information > Status > Active Alerts.
.
Settings > System Information.
.
Settings > System Information.
Using a Polycom RealPresence Group Series Remote Control
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