Contact Presence States; Browse The Global Directory; Search For Directory Contacts - Polycom RealPresence Group Series User Manual

When a contact is listed in the directory of your system, the system displays the name on the screen when
receiving an incoming call. If a contact that is not listed in the directory calls, the dialing information for that
contact displays, and you can choose to save the information in the directory when the call ends.
Your system supports up to 2,000 contacts, or an unlimited number of contacts when the system is
registered with Microsoft Lync Server 2013 or Skype for Business Server 2015. If your system is registered
with one of the supported Microsoft servers, you can search the directory, view a list of contacts, view
contact presence states, and call contacts from the directory.
For more information about this and other Microsoft and Polycom interoperability considerations, refer to
the Polycom Unified Communications for Microsoft Environments Deployment Guide.

Contact Presence States

If your system is automatically provisioned and registered to a global directory server, your directory might
include default LDAP group members and up to 200 global contacts stored by the presence service.
Polycom systems registered to Microsoft Lync 2013 or Skype for Business Server 2015 in an integrated
environment use the following colors to indicate presence states.
Color
Green
Red
Black
Yellow

Browse the Global Directory

If your system is registered with a Global Directory Server, you can search for information about other active
sites that are registered with the same Global Directory Server.
These entries are stored on the Global Directory Server, and you cannot edit them.
The global directory contains address book entries downloaded from an enabled global directory server.
You can select the global directory to view a list of all global directory entries, scroll through the global
directory, and select contacts in the global directory to call. The global directory displays on the
RealPresence Group system as a default Favorites group, Global Entry.
T
ASK
1 On your remote control, press
2 Scroll through the directory entries to locate the desired contact.

Search for Directory Contacts

If you want to call someone who is not in your Favorites or Contacts list, you might need to perform a direc-
tory search.
Note: Start your search with the last name first. Do not begin a search with a first name.
Polycom, Inc.
Using a Polycom RealPresence Group Series Remote Control
Presence
Available
Busy or Do Not Disturb
Offline or Unknown
Away
, then select .
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