Ignore A Call; Hold A Call; Hold A Call And Answer A Call; Hold A Call And Place A Call - Polycom RealPresence Group Series User Manual

If the Polycom RealPresence Group system is not configured to answer incoming calls automatically, you
are prompted to answer manually.
» Using your remote control, select Answer or press

Ignore a Call

If the Polycom RealPresence Group system does not answer incoming calls automatically, you are
prompted to answer manually.
» Using your remote control, select Ignore or press

Hold a Call

In a point-to-point call, you can place a call on hold, and then answer an incoming call, make an outgoing
call, or switch between two calls.
After you complete a call, you can resume the call you had on hold.
T
ASK
1 Press Home on the remote control, then select Active Call > Hold.
When a call is on hold, On hold appears on the RealPresence Group system screen for 5 seconds.
After 5 seconds, the hold icon
resumed.

Hold a Call and Answer a Call

At times, you might need to place a call on hold and answer an incoming call.
» Use your remote control to select Hold + Answer.

Hold a Call and Place a Call

To make an individual outgoing call while you are on a call, you must place the active call on hold.
» Press on the remote control.
Place the call using your preferred method.

Switch Between Point-to-Point Calls

When you have a call on hold, you can switch between the held and active call.
T
ASK
1 Press Home.
2 Select Manage > Switch To.

Resume a Call

When you no longer want to keep a call on hold, you can resume the held call.
» Use your remote control to press
Polycom, Inc.
Using a Polycom RealPresence Group Series Remote Control
.
.
appears and remains on the screen until all calls disconnect or are
, thenselect Hold.
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