Contacts; Contact Presence States; Browse The Global Directory; Search For Directory Contacts - Polycom RealPresence Group Series User Manual

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with one of the supported Microsoft servers, you can search the directory, view a list of contacts, view
contact presence states, and call contacts from the directory.
For more information about this and other Microsoft and Polycom interoperability considerations, refer to
the Polycom Unified Communications for Microsoft Environments Deployment Guide.

Contacts

The directory on your system stores contact information that you can use to quickly call contacts. Any
contacts that you add to the directory are accessible to everyone at your site who uses the system. Users
at other sites cannot access the contacts on your system.
When a contact is listed in the directory of your system, the system displays the name on the screen when
receiving an incoming call. If a contact that is not listed in the directory calls, the dialing information for that
contact displays, and you can choose to save the information in the directory when the call ends.
Your system supports up to 2,000 contacts, or an unlimited number of contacts when the system is
registered with Microsoft Lync Server 2013 or Skype for Business Server 2015. If your system is registered
with one of the supported Microsoft servers, you can search the directory, view a list of contacts, view
contact presence states, and call contacts from the directory.
For more information about this and other Microsoft and Polycom interoperability considerations, refer to
the Polycom Unified Communications for Microsoft Environments Deployment Guide.

Contact Presence States

If your system is automatically provisioned and registered to a global directory server, your directory might
include default LDAP group members and up to 200 global contacts stored by the presence service.
Polycom systems registered to Microsoft Lync 2013 or Skype for Business Server 2015 in an integrated
environment use the following colors to indicate presence states.
Color
Green
Red
Black
Yellow

Browse the Global Directory

T
ASK
1 Tap
Place a Call >
2 Select the directory you want to browse.
3 Scroll through the directory entries to locate the desired contact.
Polycom, Inc.
Presence
Available
Busy or Do Not Disturb
Offline or Unknown
Away
Contacts.
Using the Touch User Interface
37

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